Homesup Reviews 130

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Total scam please do not use them payed for a retro hand held game player on the 12th dec still no delivery or tracking advice false company

Rated 1 out of 5 stars

Paid £64.99 for 2 hand held retro gaming consoles Never received If you go on the website & put in the reference number it just says not recognised.Only fair to update my review Soon after my re... See more

Rated 1 out of 5 stars

Do not buy from this sham of a company who I have since purchasing a Santa Clause sticker for £14.99found out are n based in China Sticker was tiny and only worth about 50p. Picture on Website prio... See more

Rated 4 out of 5 stars

Took a chance and ordered from them after seeing an advert on Facebook. My order didn’t turn up for 10 days and then I read these reviews and started to worry I’d been scammed. Thankfully, two days la... See more


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1.5

Bad

TrustScore 1.5 out of 5

130 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paid £64.99 for 2 hand held retro…

Paid £64.99 for 2 hand held retro gaming consoles
Never received
If you go on the website & put in the reference number it just says not recognised.Only fair to update my review
Soon after my review I got an email from Homesup with a note to say goods had been dispatched,I ordered the items on the 6 /12 & the item arrived on 12 /01 & the items are as described,it’s just a shame they could not recognise the reference no when I chased up & also there is no mention of how long delivery will take

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Keep away from Homesup

Been waiting for weeks and weeks ordered my hubby a hand held game heard nothing since I paid for it not going to be getting it for Christmas at this rate thanks for nothing Homesup not even replied to my emails

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this sham of a companypany…

Do not buy from this sham of a company who I have since purchasing a Santa Clause sticker for £14.99found out are n based in China
Sticker was tiny and only worth about 50p.
Picture on Website prior to purchase suggested that it was a massive 3D Christmas decoration which would have been a centre piece on our garage door

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Do not use. It’s a scam. Cheap Chinese products bear no resemblance to description on site. Tried contacting but been ignored. No way of getting refund. Now past the 14 day return policy.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. They seem to be based in the uk but are based in china . The marketing is misleading and the quality is extremely poor/ avoid

October 2, 2024
Unprompted review
Rated 3 out of 5 stars

When I ordered the dress I was worried…

When I ordered the dress I was worried as reviews on claimed that the dress did not arrive on time. However, in my case the dress arrived on time three days before my event. I was also impressed by the service as I received an email asking for my measurements. The dress fit perfectly! Great first experience, would order again!

August 28, 2024
Rated 2 out of 5 stars

The dress we ordered when we received.

The dress we ordered when we received everything looked great until my daughter tried it on with shoes and it was uneven. We asked if it could be fixed and we were told it was too short of notice and they wouldn't do it. They suggested we take it to a local tailor. The quality of the fabric was very poor. I'm would not recommend staycees. Shop at a local mall or dress shop.

August 28, 2024
Rated 3 out of 5 stars

Absolutely amazing

Absolutely amazing! I loved the personal email asking for specific measurements to fit me. When I received the dress I was left speechless with the care in the packaging, fit, comfort and overall appearance of the dress.

August 28, 2024

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