Home Supplies Direct ltd Reviews 

90
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting items arrive quickly and in excellent condition, even for international orders. Many consumers highlight the high quality of the products and excellent value for money, often finding the best prices here. The company's service is consistently described as excellent, with helpful communication and efficient handling of orders. Reviewers appreciate the smooth, hassle-free transactions and the overall reliability of the vendor. This leads many to recommend the company and express intentions to purchase again.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speedy and... See more

Product

Reviewers highlight positive aspects of product quality, often noting that items are well-packed for... See more

Service

Users describe positive interactions with service, highlighting a smooth, hassle-free experience with... See more

Price

People report positive experiences with price, consistently finding products at a good or reasonable cost,... See more

Order

Reviewers mention positive feedback about their orders, with many recommending the service due to prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication was excellent with Nik and the product they sell (Briwax) can not be beat. Ordered from abroad and they were very diligent taking care of tariffs (grrr) customs and duty, etc so I only... See more

Company replied

Rated 5 out of 5 stars

I have bought a few desktop fans from this company and one stopped working. I contacted them and even though demand was high because of the heatwave they sent another immediately without question - I... See more

Company replied

Rated 5 out of 5 stars

The vendor dispatched the items shortly after I purchased them. I was advised of their being sent, and was able to track the progress of their transition. The package was suitably packed for internat... See more

Rated 5 out of 5 stars

Rapid delivery of Gorilla Glue by next day and excellent communications. First time I've used this company but will definitely use them again. Good price, well packed and very helpful by email when I... See more

Company replied


Company details

  1. Stationery Store
  2. Do-it-Yourself Shop
  3. Hardware Store
  4. Scrapbooking Store

Written by the company

Online Sales Company Which Prides Itself With Quality Products, Fast Dispatch Times & Excellent Customer Services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(90)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Immediate exchange

Ordered the portable field easel from here. Despite it being damaged in transit they instantly acknowledged exchange and freepost return label for the original Very swift response- new item arrived within three days of notifying them. New item arrived today, in perfect condition.

October 21, 2024
Unprompted review
Home Supplies Direct ltd logo

Reply from Home Supplies Direct ltd

Dear Dennis, thank you for your great feedback & ratings.
We wish you all the best!

Rated 5 out of 5 stars

Great communication

Great communication
Good customer service

September 20, 2024
Unprompted review
Home Supplies Direct ltd logo

Reply from Home Supplies Direct ltd

Dear Shafaat, thank you for your great review.
We wish you all the best!

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