Home Teeth Whitening Reviews 

419
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the quick and efficient delivery service, often receiving their orders on time or even earlier than expected. People frequently found the ordering process straightforward and received clear communication regarding their purchases. A significant number of users also reported satisfaction with the products, finding them effective and authentic, leading to positive results. However, some customers also noted significant dissatisfaction with customer service. Many people reported negative experiences, including unhelpful or rude responses, difficulties with refunds, and a lack of support for issues like missing or incorrect orders. Some reviewers also expressed concerns about product authenticity and quality, citing blurry packaging, incorrect quantities, or products that did not deliver expected results.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers reporting noticeable brightening and... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast delivery times and... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and loyalty,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the brilliant quality of whitening... See more

Customer service

Consumers find customer service to be largely negative, with many reviewers describing it as Customers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This is my order number [Order #119049] (20 November 2025) I made my order on 20th November and received immediate confirmation with delivery times stated 5 to 7 days. For the last 4... See more

Company replied

Rated 4 out of 5 stars

The company is prompt and efficient. No dramas - or chasing up orders! Good range of products at competitive prices. Well worth trying

Rated 2 out of 5 stars

Bought the crest whitening strips. I’m not convinced they are legit, the font on the packaging is blurry and unprofessional looking. Expected them to come in original packaging but they didn’t. Can se... See more

Company replied

Rated 2 out of 5 stars

I bought a five syringe kit from them after dentist work. The first and second syringe were blocked for some reason and just spurted all the gel out. I contacted customers services and they want evide... See more


Company details

  1. Teeth Whitening Service

Written by the company

We do not use TrustPilot for our reviews, to view our reviews where every customer is invited please go to https://www.reviews.io/company-reviews/store/www.hometeethwhitening.com as we do not invite customers to review on here.


Contact info

3.0

Average

TrustScore 3 out of 5

419 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 24 hours

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3.0

All reviews

(419)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great customer service and prices

Great company. I bought their whitening strips and was frankly dissapointed, they redesigned them, I reached out saying I was unhappy with the last strips, and asked if they could send a tester of the new ones. They sent me an entire new box, so wonderful customer service.

Reliable, fast deliveries, no issues. 5 stars

September 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect

Perfect! Good price and very fast service...
The best place to buy teeth whitening product in the world! 1000% recommend

Order #1374462 Order #1361509 Order #1359193 Order #1358185

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

I received excellent service following…an issue with a missing order

I received excellent service following an issue with a missing order.

Jessica (Home Teeth Whitening Support) responded to my emails promptly and in a very professional and helpful manner. It was quite obvious she wanted to resolve the issue as soon as possible.

The missing order has been found.

First class customer service - thank you so much.

September 17, 2024
Unprompted review
Rated 1 out of 5 stars

I am very disappointed with this…

I am very disappointed with this company.
I ordered teeth whitening kit and cancel in about 5 minutes. on the same time I was on another screen and I found £15 cheaper with another supplier.
Sadly I got respond from Home teeth website that is to late to cancel my order as it's been shipped already.!!!!
After 5 min

September 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Item exactly as described

Item exactly as described and quick delivery! Not sure why some reviews say the items are fake or a scam, I ordered Philip Zoom whitening gel syringes and they’re exactly the ones I used to buy at my dentist and genuine. Will be ordering again, thank you! 😊

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - prompt delivery - lots of communication re delivery which was very quick. Good value- would definitely purchase again.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Fake crest whitening strips

Fake crest whitening strips. These do nothing to your teeth whatsoever. I’ve used crest whitening strips years ago and you know when they work. I would like a refund from all the strips that I haven’t used. What a lot of money to con someone!I will be contacting my bank too! Awful!

September 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Can’t fault them!

I recently moved city and I couldn’t get Phillips Zoom 6% from any local dentists. I was hesitant to buy it online in case it was fake, or the product just never arrived. However, I cannot fault this company at all! The correct (genuine) product arrived in two days, even though I only paid for the standard shipping. The company kept me in the loop the whole time with emails and tracking etc. I’ll definitely buy from them again when I run out!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased the crest white strips with…

Purchased the crest white strips with express delivery, I asked if there was any way my parcel could be posted that day as I hadn’t realised I ran out of strips and had an event at the weekend. I received them the next day! Brilliant service and great price. Thank you!

August 19, 2024
Unprompted review

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