Annual boiler service engineer arrived on time. Same engineer who had previously serviced the boiler and signed it off when put in. Polite, professional engineer and it's nice to see the same engineer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone was very friendly and helpful. Customer service on the phone were polite and friendly, James the agent was very transparent and helpful. The installers and scaffold crew were brilliant. Super... See more
Company replied
The team were fast, efficient, tidy, polite and chilled. They did what they needed with speed and overall the experience was fantastic. From the first contact, every process involved to the finished i... See more
from start to finish everyone who i spoke to helped or found the answer and called me back. the original person who visited me at home explained the process and helped me to understand how the system... See more
Company replied
Company details
- Solar Energy Company
- Boiler Supplier
- Gas Installation Service
- Green Energy Supplier
- Boiler and Heating Service
- Solar Energy Equipment Supplier
About Hometree Finance
Written by the company
Hometree Finance makes it easy and affordable for homeowners to fund home energy upgrades.
Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.
Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.
Delivered in partnership with trusted installers and engineers, our zero-deposit, all-inclusive plans are designed to give you complete peace of mind.
Our Heating Plan for new boilers, and Solar Plan for solar and battery storage systems, cover equipment, installation, servicing and unlimited repairs, with no callout fees or excess for the lifetime of the plan.
Contact info
4.9
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service from start to finish…
Very good service from start to finish with Hometree. All that where involved with my solar panels where excellent. Can’t wait for my certificate so I can get them up & running!
Hometree are very professional would deal with them again !
December 21, 2024
Reply from Hometree Finance
Thank you for your glowing review, it's fantastic to hear that you've had a great experience so far and we're here to ensure that continues. ☀️
their professiolism and prompt and clean work.
From start to finish the whole experience was awesome.The engineers were both professional and the work was very neat and tidy.I am very happy to have chosen this company for the installation.
December 20, 2024
Reply from Hometree Finance
We're delighted to hear this, thank you so much for taking the time to share your feedback. Enjoy your energy savings, and we're here to help if you need any support to get the most out of your solar system.
Very good service kept me informed at…
Very good service kept me informed at all times
December 2, 2024
Engineer arrived promptly and carried…
Engineer arrived promptly and carried out the installation of my new boiler informing me at each stage of what he was doing
He put down covers to protect my carpets and explained the working of the boiler and its settings
November 20, 2024
Quick and easy way to get solar
Application was straight forward, it only took a couple of hours to get from pre-approval to having the solar company booked for the install.
My installation was completed with in 3 weeks of approval.
November 15, 2024
Efficient and responsive service
Efficient and responsive service. Appreciated the priority status.
November 22, 2024
Reply from Hometree Finance
And we appreciate you taking the time to share your review, thank you! We're glad to have been able to help resolve your heating issues.
I am kept up to date with anything that…
I am kept up to date with anything that needs doing. Very happy with them overall.
November 20, 2024
Easy and straightforward any questions…
Easy and straightforward any questions were answered properly and polite
November 20, 2024
Great service easy payment plan to…
Great service easy payment plan to spread the cost ,12 year guarantee.
October 29, 2024
Annual service
The annual service was done promptly and the engineer was polite and friendly.
October 28, 2024
Everything is perfect
October 28, 2024
Hometree Finance
Easy to access, simple to understand. I got a decision very quickly.
October 15, 2024
Home tree made having solar possible.
Home tree made having solar possible.
We could never of afforded outright but with hometree it is .
All staff have explained what’s possible and guide through the process .
Don’t pressurize.
Brilliant service
October 14, 2024
Reply from Hometree Finance
We're really happy to have helped you switch to clean, green power! Thank you for choosing Hometree Finance, and taking the time to share your review.
Happy customer
Here’s a positive review you can use for Hometree Finance:
Title: Excellent Service and Support!
I recently had the pleasure of working with Hometree Finance, and I couldn't be more impressed with their level of service. From the initial consultation to the finalization of my financing options, the team was incredibly knowledgeable and supportive.I highly recommend Hometree Finance to anyone seeking reliable and professional financial services. Thank you for making the process so seamless and stress-free!
October 23, 2024
Reply from Hometree Finance
Thank you Mariyana for taking the time to share your feedback. We're delighted that your experience has been so positive, and we're here to ensure that continues for the duration of your Solar Plan! ☀️
Quick and easy decisions and booking…
Quick and easy decisions and booking installation
October 15, 2024
Sparks and remarks
The lads were very polite and professional they treated our home with respect cleaned up afterwards everything was left very tidy
October 15, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.