HomeUnion Reviews 

Excellent service. First class company. Highly organized, diligent and responsive.

I bought my first property with Home Union recently. It took a couple of months but they were very good about keeping me informed on the process. I found them very responsive whenever I emailed asking for status updates. Kelliey was really good about answering questions.

Level of customer service for the purchase process is very poor as compared to what any realtor would offer - makes me question the 3.5% homeunion fees that they charge on top of 3% real estate commission. I would definitely not work with them again unless the business model changes.

NEVER KNOW HOW MUCH AND WHEN I GET MY FUND. ALWAYS HAVE TO ASK

The staff are wonderful and very responsive to queries.

I generally had a good experience through the buying process. My only concern would be that the online platform can somewhat understate the amount of cash equity needed to complete a transaction, especially if rehab is required. I'd consider changing how that's presented. Equity holders may need a bit more basis than what appears on the HU financials.

It has been a great experience, they walked me through the entire process and are always available to explain things when I don't understand. I also have many of their cellphone numbers and they encourage calling or texting them.

This was my first ever experience purchasing real estate and my team at HomeUnion did an excellent job. I was very pleased with their knowledge and quick turnaround time. Thomas was an excellent point person who returned my calls and answered any questions I had. The lending team was also very responsive and made what could have been a stressful or nervous situation very seamless.
Two areas that might benefit from some improvement are: a. the closing costs were a bit higher than expected. It wasn't so much the cost as the "being unexpected" part. And b., the property management rehab estimations seemed high. The house purchased was relatively new and I wasn't expecting to potentially have $10,000 in expenses.
That being said, the team did everything they could to do a great job and I was very pleased with the result. I will most definitely consider using HomeUnion again when looking for another investment property.
-Also, I love the website and having all of the records in one place.

HU is an innovator in the single family real estate space. This is driven by their outstanding leadership team who possess the right attributes - integrity, openness, customer focus, commitment to excellence, focus on continuous improvement, and inspiring their managers and staff to foster these key attributes. The ability to treat real estate similar to acquiring other asset classes has helpsd me to diversify my investment portfolio and IRA. Cash flows are steady and predictable. HU is very conservative in estimating returns and had consistently met or exceeded my expectations. The few concerns and issues that have arisen were dealt with professionally - as a relatively new company HU is eager to grow from experiences and takes full accountability for any less than desirable experiences (these things happen and HUs track record with me is strong

This is our first time investing in rental real estate. Gary Nguyen was very helpful in answering all of our questions, no matter how small. He really listened to what we wanted and customized our wishlist accordingly. But the best part was that when we found a property that we thought would be a good investment, he actually said "no, don't buy this" after the inspection report was completed. He then led us to another property and jumped on it so we wouldn't lose it - we are very pleased with our recent purchase and look forward to our first rental check and our next purchase.

Homeunion is a great company to start real estate investing without a lot of the regular hassles associated with it. They are very helpful and professional and the rates are quite reasonable.

The experience was no more difficult than buying a primary residence. There is the usual back and forth with the mortgage company, seller, etc but the website made it easy to keep track. No it's just write the mortgage check and see the money for rent deposited in my account. Great investment.

I feel like I am on a team and we are in this together. It is nice knowing those teaming up with me have a lot more knowledge and experience dealing with every aspect of the process. This has provided me peace of mind that I have given myself the best chance of success by working with HomeUnion. The ability to diversify my investments and confidently own real estate remotely, especially while I am living in Europe, leaves HomeUnion as the obvious choice.

Real estate investment is always challenging and can be very time consuming. HomeUnion has come up with a great solution that should optimize return while minimizing risk. Plus they offer soup-to-nuts management, initial rehabilitation, and maintenance of your rental properties, and even organize all of the paperwork and transaction records online. The fee structure seems fair, but could use more explanation. The only challenge I have had is ensuring a full accounting of the transactions - they have been slow in responding to requests for account reconciliation. Overall I have been very pleased with the people involved and the transactions and intend to continue to invest and work with HomeUnion.

I always want to own rental property, but the local area I live is too expensive to invest. Buy and manage out-of-state property scare me. Then I found HomeUnion. They provide a complete turn-key solution I was looking for. It is a great feeling that I am collecting rent on properties that I have never visited in-person. HomeUnion staffs are very helpful and professional. They have earned my trust.

It was a little ruff starting out dealing with people over the phone that I never met before putting my trust in them. It was hard to get some people on the phone but when I did get them they would answer my questions or find the person that could. I feel better now about everything now because I've gone through the process. They are honest and if there was a mistake they would pay some of the cost or all to make it up. They have given me the ability to invest in appreciating rental property when it would have been hard to do it on my own. I plan to buy more through them in the future.

From the first time I communicated an interest in home investing to HomeUnion, they were extremely responsive and helpful in acquiring and managing my first investment property. Their professional team went above and beyond to make the process seamless.

From initial inquiry to tenants moving in our experience as a first time investor was great. Everyone took the time to walk us through the process and make sure we understood the process.

We went from a low single-digit 401k to a double-digit investment property. Now we're hooked and scrambling to save for our next property, and our next, and our next...

In honesty I'm very happy with HomeUnion. The only concern I have is getting a statement on the repairs and accounting issues. I had to call many times to get information on repairs and the checks for I sent were never accounted for. I had to get complete statements and talk to Mr. Metz ( Who's been great at helping me) about the money that was owed to me. I want to see where the money is going too and a copy of the repair statement. I want to continue to work with you guys but the accounting and repair statements are an area that I want to see improve before i purchase another property. Thank You

We had a very smooth and positive experience with Homeunion. They were very knowledgeable and present throughout the process to take us through all the steps. They allowed us to invest in an area that we were not familiar with and made the whole process very little time-consuming.
We would have not been able to make such an investment without them!

I already recommended Homeunion to several friends who are looking into real estate