homewants.com.au Reviews 

15
TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

15 reviews

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2.1

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(15)

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Rated 1 out of 5 stars

I didn’t even want to give this company…

I didn’t even want to give this company any stars. They are scammers. Been waiting a whole year for my money back.
I’m am so glad to see these people have been shut down.
Please people- DO NOT BUY ANYTHING FROM HERE OF THEY WERE TO OPEN AGAIN

February 10, 2022
Unprompted review
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Rated 1 out of 5 stars

Charged card twice, months apart, even though it’s a different bank card!

They charge my card again! I got a bank charge back issued months ago and a few days ago they just charged me again out of the blue.
I don’t know how, I have a new card but with the same bank under the same account. They have gone beyond a run of the mill scammers into illegal territory when they can brute force a credit card card number and already have your details on file.
I recommend anyone who has ordered from them do a credit check and change their banking details after my experience with them this week. Put a merchant block on them with your bank account. They are that desperate for money and are willing to do anything for it.

August 21, 2021
Unprompted review
Rated 1 out of 5 stars

Another peed off ripped off customer

Ordered and paid over $1000 last February and still nothing received. Adding up all of the money they have ripped us off would probably come to a million dollars. Why has nobody faced criminal charges for this fraud? And why have they not been shut down by the government who are supposed to do their job and protect the hard working public? They do not answer any text or emails. I was given a mobile number by someone who said they are a former employee ( refer below) and there’s no answer nothing just voice mail. Maybe someone else will have more luck than us.

August 14, 2021
Unprompted review
Rated 1 out of 5 stars

DONT EVEN BOTHER

I was very weary making the purchase after the many poor reviews but saw some as delivered so I took the chance. After 2 months, they informed me the delays were due to the item being a pre order and expected mid-May! I waited till end of May to follow up for the fifth time and requested a response or a refund, again no answer! So I requested at least an update, no response! Again I informed them I was going to report them and to surprise, no response! I ended up getting my refund as I informed the bank of them being a scam, even informing them all I want is my product - still no response to this date!

July 14, 2021
Unprompted review
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Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. Been waiting for 7 months for my entertainment unit. NEVER answer their emails, I have written about 10 enquiring about my order, and I have only gotten one response with a sorry excuse and no follow up. I would stay away from this company. I'm so disappointed. How do I get my money back, how are they still operating?

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Have made a purchase on 14/12/2020

Have made a purchase on 14/12/2020, sent numerous emails only to be told, item in warehouse but the courier they use could only send 80 items at a time. As of 20/06/2021 still no bed. Put a complaint to dept of fair trade N.S.W, only to be told they have been unsuccessful in contacting these scammers.The big giveaway is there is no business trading registration number or no contact telephone number. They are hiding through the loop hole of preferring after pay or zip pay for purchases they are BIG SCAMMERS.

June 20, 2021
Unprompted review
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Rated 1 out of 5 stars

Dreadful

Dreadful. Avoid this business.
Ordered bed frame 12Feb 2021.
Three months later 11May, still no delivery, they never answer the phone. Emails are either ignored or i get an auto reply. I am now seeking refund via ACCC and my bank fraud team.

May 10, 2021
Unprompted review
Rated 1 out of 5 stars

My order 3565

My order 3565
It was on December 2020

Never buy anything from this company. It is below criticism ....

After 5 months, I never received my TV unit.
They don't have respect to their customers.

You can contact some agencies to help you,

I already am contacting them.

There you can get free lawyers.

1) Call Law Access NSW on 1300 888 529 Monday to Friday between 9am and 5pm (excluding public holidays) for legal help.​

2) ACCC Call to 1300 302 502, Monday to Friday from 8.30am to 5.30pm.

April 12, 2021
Unprompted review
Rated 1 out of 5 stars

Would never purchase from here again…

Would never purchase from here again ordered a tv unit and coffee table made every excuse why it took 3 months and never arrived didn’t answer phone calls or emails had to take it to fair trading to get my money back worst experience buying furniture ever .. PURCHASE AT YOUR OWN ROSK

March 15, 2021
Unprompted review
Rated 1 out of 5 stars

Please avoid Home Wants Furniture at…

Please avoid Home Wants Furniture at any cost. Had a frustrating experience with these guys. Useless customer service, mediocre quality product and arrogant staff. This company has all the recipe for disaster. Please excuse my long message. Please read it when you have spare time. I would like detail my experience with them to illustrate how ignorant and inefficient a business could be.
My experience
Dec last week - Ordered TV unit and Coffee table.
Was promised delivery of both by Jan last week because of Covid
Feb 2nd week - Since there wasn't any communication from them regarding further delay, I tried calling them. Unfortunately they were understaffed to pick up the call. So sent an email as they promised reply in 24 to 48 hours
3 days later - No reply to the email either. So, in anxiety, called them repeatedly until they picked up. As a result of chasing, I was blessed with delivery of one product, Coffee Table. I was promised again that I'll receive the TV unit by 3rd week of Feb
2 days later - Received a Coffee table after a series stressful conversations with the driver
At last when I opened the Coffee table, it was damaged
Sent them email with photo, regarding the damage. As usual no reply. I gave up
March 3rd - Called them again to follow up on their yet another broken promise. The receiver was pissed when I told how hard it was to reach them and how inefficient their customer service was and how their product was also not upto standard. I was surprised because he was playing my role there, as I should be the one to be pissed.
Finally, he said he will cancel my order, pick up the coffee table and offer me a refund, as he wanted to maintain his integrity after breaking 3 promises.
I'm damn sure I'm going have an exciting time getting refund from them as it yet another promise and they are known for breaking it.
Wish me luck. And I wish you don't shop with them for your own peace of mind.

March 9, 2021
Unprompted review
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Rated 1 out of 5 stars

Scam alert

We ordered in November 2020 and never heard anything back after the initial "confirmation email". He's blocked me on WhatsApp as I tried to get in touch there too.

The owner is in Pakistan, not Sydney (check the WHOIS of the website on DomainIQ which will show ZOHAIB HASSAN is associated with email address (omitted due to TP rules) which owns that domain (Omitted due to TP rules)

I have reported him to Shopify (which is the platform the store is run on) and I suggest anyone else that has been scammed do the same so his store is taken down and his Shopify account is banned. You can do that easily from their website.

I'm giving him 24 more hours to reply or refund me and failing that will be getting ANZ to reverse the transaction and report him to the relevant authorities in Australia.

January 12, 2021
Unprompted review

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