Recommended by a friend as mentioned I was looking at another brand. After bedding in they are super comfy and very practical. May need a second pair. Customer service was excellent as my first choi... See more
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Review summary
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Always buy my slippers from Homeys. Was recommended by a friend, so bought my first pair, very satisfied, and have bought them ever since. Lovely designs, very comfy, but they are a bit pricey! Pac... See more
I am onto my second pair ( although still using old pair after 15 months ) the best most comfortable slippers ever . Bought other named brands in the past and they have only lasted 6 months at best
The slippers were beautiful well made and comfortable.the size was too small although I do understand they will stretch from wear.I have asked for a refund and customer service is aware.
Company details
Written by the company
Homeys, the slippers so comfy your feet will file for full-time indoor status. Perfect for lazy legends, couch conquerors, and tea (or coffee) drinking champions. Slip them on and instantly forget what 'outside shoes' even mean. Warning: productivity may plummet but cosiness will skyrocket!
Contact info
Fraser House, 5 Exchange Close. , LN6 3TR, Lincoln, United Kingdom
- info@homeys.co.uk
- homeys.co.uk
4.8
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Delivery is just awful
The slippers are fine, the customer service is good, and quick. The postage is awful
I was at home and the slippers still left on the fron t door. I had a neighbour take them in as stuff has been taken before
Its not good enough to just leave them
January 26, 2026
Reply from Homeys Slippers
Hello Tomasina,
We are very happy that you like your Homeys and our customer service but your 2 Star review is super unfair. Apart from quickly sorting your delivery problem at the time, we have since contacted you, via email, to explain that we use Yodel and the issue with your delivery was out of our control but you vehemently insist that Homeys should bear the brunt of your dissatisfaction, as WE choose to use them for our deliveries. We even sent you a link to Yodel's Trustpilot page, so you could vent your anger there, but you were absolutely certain that it was wholly our error and we fully deserve your poor review. To be clear, your pair arrived safely 1 day later than it should have and you paid no delivery costs whatsoever. All online businesses have to use one of the main delivery companies and having tried them all, Yodel seems to do a fair enough job, most of the time! We don't actually drive round in little Homeys vans delivering our slippers, had that been the case your review would be totally justified. As a small, family run, UK business these negative reviews really effect us and most customers, with a delivery issue, accept it wasn't actually Homeys fault and are happy to amend their reviews. Sadly, not in your case. You are, of course, free to leave your negative review, but maybe just remember, when reviewing other small companies on their delivery performance, the business your bashing isn't the right one...
Team Homeys
Lovely slippers
Lovely slippers! Great quality and delivered very quickly. Thank you 🤩
January 7, 2026
Love homeys slippers
Love homeys slippers, my husband and I have been buying them for 10+ years. Such good quality, keep my feet nice and warm and they're so comfy!
January 5, 2026
Very Happy Customer
Fast delivery. Exactly as described. Love homeys slippers. My back and heels don't ache anymore!
January 12, 2026
This is my 3-4 pair
This is my 3-4 pair. Love them. Mega comfy. I am a size 12 but the L don’t fit so need XL.
Your feet will thank you 🤪
December 29, 2025
Bought as a Christmas present for my…
Bought as a Christmas present for my husband. Slippers always a good fit and quality, but think a few new fabrics wouldn't go amiss.
December 31, 2025
Best slippers
I am onto my second pair ( although still using old pair after 15 months ) the best most comfortable slippers ever . Bought other named brands in the past and they have only lasted 6 months at best
October 24, 2025
They were too tight across the toes but…
They were too tight across the toes but there was no other option re sizes.
Not comfortable and overpriced and I’d like a full refund for both pairs.
Pamela Brierley
January 14, 2026
Unprompted review
Reply from Homeys Slippers
Hello!
Very odd 'review' this Pamela. Firstly, Trustpilot is not a company contact form and is not generally how you communicate with a business if you have an issue. It's where you leave a public review. We have never had any contact from you whatsoever, so to see your scathing review here was a surprise to say the least. Our sizes do cross, so you bought 3-4 even though you were a 4/5 and of course they did not fit. Had you asked our friendly team they would have told you to size up but you didn't and then you blamed us. You then suggest that because your Homeys didn't fit we should be responsible for your return? We then contact you directly via email & text and get no response at all? And to cap it off you give us an 'overpriced' dig that was totally unnecessary and absolutely not true. If you would like to reply to our emails or text we'll be happy to refund your purchase after you return them.
Team Homeys
Recommended by a friend as mentioned I…
Recommended by a friend as mentioned I was looking at another brand.
After bedding in they are super comfy and very practical. May need a second pair. Customer service was excellent as my first choice was out of stock initially but they found me a pair.
December 29, 2025
The slippers are fabulous!
The slippers are fabulous, feel like a hug on your feet with all the practicalities of a solid sole. The service from Homeys was exceptional as I ordered and they arrived within 48 hours.
January 2, 2026
The best customer service
The best customer service. Order arrived by return
Thank you
January 2, 2026
I wouldn't buy any other slippers
I now have 7 pairs of Homeys, fresh slippers each day of the week! They are the best I've ever worn, and come out of the washing machine, like new. Buy them, you will not be disappointed.
December 31, 2025
Superb Customer Service
A lovely pair of slippers, but also superb customer service from Tanya at Homeys throughout. I managed to mix up two addresses, with the end result that my slippers were delivered to an old address 200 miles away. Tanya arranged for the slippers to be re-collected by Royak Mail from the wrong address I had provided and had them sent to the correct one. When customer service, especially concerning online sales, seems to be going to the dogs these days, this is a stand-out example of what it still can be, if both the individuals concerned and the company set any store by it. I am very grateful to Tanya and Homeys for getting my slippers to me after a mistake which was entirely mine in the making and nothing to do with them
January 6, 2026
Unprompted review
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