great service from Kenneth and Honcho team making it very easy and straightforward for small business set ups to launch their business and website with great support and intel - know how
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See what reviewers are saying
Kimberly was reliable and trustworthy during our business set up process the first time that I requested her for the second business set up. Kimberly explained things that were easy to understand and... See more
Honcho's business model is charging high prices for services that are free (e.g. ABN registration), or charge a much higher rate for other services. After moving domain name registration and email t... See more
After much confusion I find myself re-writing my original review, turns out I thought I was being assisted by the right group but they are most certainly not the government ABN organisation... just... See more
Company details
Written by the company
When we help, we mean business. Since 2008 we have assisted over 650,000 Australians turn their passion into successful businesses. Combining cutting-edge technology and Australian business expertise we provide the best services for you to start, manage and grow your business. From registration processes to marketing solutions, our team of specialists take care of your business, so you can focus on what you do best.
Contact info
Suite 703 Level 7 The Trust Building 155 King Street, 2000, Sydney, Australia
- 1300 587 203
- support@honcho.com
- honcho.com.au
Hasn’t replied to negative reviews
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Friendly comunication
I was renewing my business and I have the apportinuty to chat to one of your staff because I felt to renew my business was too much after discussion with your staff I know what to do first.
Precise answers to questions
Excellent Service
Mitch was extremely friendly and helpful.
The information she gave me was accurate and non judgemental.
I was confused and overwhelmed with my problem but
she was able to reassure me and gave precise advise on each step I needed to take to sort my problem out. I am extremely grateful.
Mitch was great guiding me through some…
Mitch was great guiding me through some steps and resolcing queries. excellent service
Kathy was so amazing to deal with
Kathy was so amazing to deal with. Very helpful and trustworthy.
This then lead to a phone conversation with Grace. Grace was so understanding of my unique circumstances. Very friendly and I felt very comfortable talking with her.
ABN reactivation assistance
Kathy was able to help me get my ABN on the way to reactivating after a very long absence. Very prompt and friendly service, easy to understand.
Helpful Polite Kathy
Kathy was very helpful and addressed my needs. She organised assistance for me
great and quick outcome.
Absolute scam, hidden fees and terrible customer service
They submit forms for you that are free to submit yourself. Offer no actual help, fees hidden everywhere with some of the worst customer service possible.
Excellent
Really helpful.
Took no time at all.
Any further issues I will be back
Thanks again Robbie!
Robbie was super helpful
Robbie was super helpful! Great service happy customer
Cheers
Robbie that served me was brilliant…GREATEST SERVICE IN AUSTRALIA
Robbie that served me was brilliant straight forward question easy to understand now I rather use this form of communication with these wonderfull helping people’s great job greatly appreciate.
Robbie was very prompt
Robbie was very prompt, efficient and articulate with helpful information regarding my inquiry concerning applying for an ABN
Great ROBBIE ASSISTANCE
Robbie was quick to respond and…
Robbie was quick to respond and informative
Focused Client Delivery
Honcho is always responsive to queries and investigates issues well to resolve. I have just received excellent service from Madison over the Honcho chat option. Very responsive, and investigated the issue.
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