Honest Kiss Reviews 24,722

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have just started working with Honest Kiss and honestly it's been a beautiful experience so far. Thank you for your great deals and gifts.

Rated 5 out of 5 stars

I love buying gifts for my wife and keep making her feel beautiful not that she needs it! This well look good on her vanity.

Rated 1 out of 5 stars

Rip off scam. I was told after signing up that they don’t deliver to my area. They still took fifty a month for just over a year. I have a relative that is RCMP and is looking into this

Company details

Information provided by various external sources

Join the Honest Kiss Club today to immerse yourself into our world, and live new magical experiences! Thanks to the Honest Kiss Club, shop smart with your Gift Cards and save tons of money!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They are scammers.

They are scammers. Look at all the negative reviews they have. More bad than good. They get you to sign up with the promise of a free gift then send nothing but continue to take money each month. If you look at all the bad reviews you will see every answer is the same when they reply. Always a woman called Sarah who wont answer your calls and deletes your emails.

January 25, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Rhonda,

I am very sorry to hear that you are unhappy with us and our services. That is of course not what we want from our wonderful customers.

Our welcome offer is a free gift box, but we explain clearly that when you sign up for that you become a member of our club.

I can assure you that we have no way of deducting money from your account without your consent. As a club member, you get charged once a month, and then you get that same amount as a gift card that you can spend in our webshop. This is explained during the registration process, as well as in the terms and conditions, and needs your consent in order for you to become a member.

If you don’t wish to be a member of our club anymore, you are free to unsubscribe at any time.

We answer all of the emails we receive, and normally you’ll have an answer within 48 hours of contacting us. We never delete any emails we receive. Keep in mind that sometimes our answers land in the spam folder of the person we are contacting, and this is not something that we have any control over. To avoid this you can either add us as a contact on your email, to ensure that you’ll receive the emails from us directly in your inbox, or you can keep an eye on both your inbox and spam folder while waiting for a reply from us.

Just to make sure you have contacted us at the correct email address, our customer service team are happy to assist you at the following email address: help@honestkiss.com

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

Most dishonest company going

Most dis honest company going they took 102.99 out of my account I never received a thingh from them but a message telling me not to message them again. They refused to refund my money I would advise you to stay away the by reviews from people

January 23, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss


Hello Florence,

I am very sorry to hear that you are unhappy with us and our services.

I can assure you that we have no way of deducting money from your account without your consent. When you signed up for our welcome offer you simultaneously agreed that you would become a member of our club. As a club member, you get charged once a month, and then you can use that same amount as a gift card that you can spend in our webshop. This is explained during the registration process, as well as in the terms and conditions, and needs your consent in order for you to become a member.

If you don’t wish to be a member of our club anymore, you are free to unsubscribe at any time.

If you have any questions, please don’t hesitate to contact our customer service team at help@honestkiss.com and we’ll be happy to help you out.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

I placed an order but never received it.

January 23, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello,

Thank you for your feedback.

If you wish to check the status of your order, please contact our dedicated customer service team at help@honestkiss.com and we'll be happy to assist you.

Kind regards,
The Honest Kiss Team

Rated 5 out of 5 stars

Gift Box Process

The process was simple and easy. Seemed a bit sketchy at first due to how cheap the gift box was but I’m sure it was worth it! Plus, the service was great as well :)

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

This company s advert said if I pay a…

This company s advert said if I pay a one off payment of p&p of 0.99p they d send me a box of lots of different samples I signed up and when I checked my bank statement I'd been charged £6.95 each month for last 3 months I've had this money taken from my account with nothing yet received in samples in mail as yet I'm still waiting but not holding my breath for anything from them I tried to contact this company and left my phone number and contact details but still heard nothing from them I'm a single parent and money is tight now more than ever in theses times! Ive been left with a feeling of being very very very fleeced by this company and would not want this company to do this to any one else ! I thought I was signing up for free samples not a news letter subscription! !!!!!
I ve Never writen a review and never felt any need to moan and make a fuss ever !!! Don't think my voice will be heard here but people need to be warned to not give any of there detail s to this company is a scam hope this review wont be just cast aside !!!

January 22, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hi Sara,

I am very sorry to hear that you are unhappy with us and our services. That is of course not what we want from our wonderful customers.

I can assure you that we have no way of deducting money from your account without your consent. When you signed up for our welcome offer you simultaneously agreed that you would become a member of our club. As a club member, you get charged once a month, and then you get that same amount as a gift card that you can spend in our webshop. This is explained during the registration process, as well as in the terms and conditions, and needs your consent in order for you to become a member.

If you don’t wish to be a member of our club anymore, you are free to unsubscribe at any time.

If you have any questions, please don’t hesitate to contact our customer service team at help@honestkiss.com and we’ll be happy to help you out.

Kind regards,
The Honest Kiss Team

Rated 1 out of 5 stars

Such a scam-they'll send you in a loop and won't answer your questions

I was charged after not receiving my gift box. I was told that my gift box needed to be redeemed (this is after I picked its contents and was charged 1.95-they said I would have needed to go BACK to the website and re pick everything to put into the box and use a code that was sent to me-it was never sent). A month later and I'm still trying to cancel the subscription but the link that they send me to to cancel says that my email and phone number aren't associated with a subscription but lo and behold, my card was just charged. So, visa is filing a fraudulent claim against this company.

*edited to add* Thank you for your robotic reply, but yes, I followed all the steps to receive my box. I have screenshots to prove it. I knew I was purchasing a subscription. When I went to use my monthly gift card I wasn't able to use it on 90% of the things on your website. When I asked to unsubscribe, the link you sent me didn't recognize my email or my phone number (and you clearly have me listed as a subscriber because I have text messages to my # that is supposedly not listed?) making it impossible to unsubscribe. When you call to talk to an agent, they send you an automated message that someone will text you back. They text another automated message with a link to an faq on what to do....which will send you to another link to email...they will email with ANOTHER link to unsubscribe, and that link will not recognize your email or phone number.

January 22, 2021
Unprompted review
Honest Kiss logo

Reply from Honest Kiss

Hello Dana,

I am sorry to hear that you did not receive your gift box.

We are a legitimate company that just wants to offer our customers the best prices and products, including our welcome offer which is the free gift box. As soon as you sign up for the free gift box you have 14 days to activate your gift card code and place your order for the gift box of your choice. Are you sure that you followed all the steps necessary in order to receive your free gift box?

I can assure you that we have no way of deducting money from your account without your consent. When you signed up for our welcome offer you simultaneously agreed that you would become a member of our club. As a club member, you get charged once a month, and then you get that same amount as a gift card that you can spend in our webshop. This is explained during the registration process, as well as in the terms and conditions, and needs your consent in order for you to become a member.

If you don’t wish to be a member of our club anymore, you are free to unsubscribe at any time.

If you have any questions, please don’t hesitate to contact our customer service team at help@honestkiss.com and we’ll be happy to assist you.

Kind regards,
The Honest Kiss Team

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