Honeycomb Insurance Reviews 

167
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Spotty claims experience thus far. They hand off their adjusting to a third party that has crappy customer service. You're just a number in a bucket. Their 3rd party adjuster emailed me that the "repo... See more

Company replied

Rated 5 out of 5 stars

Rating platform is great! Issuance is also an easy process. Pricing and tailored coverages are spot on. The renewal process is a bit confusing as far as who gets what (agent & insured) re: policy &... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. I've worked with many insurance carriers over the past 15 years and Honeycomb is one of the best partners we've had the pleasure of doing business with. The rating system is great... See more

Company replied

Rated 5 out of 5 stars

Most insurance agents push papers. Wendy? She took time to understand my needs deeply—one policy at a time. She didn’t just sell me insurance; she engineered my protection strategy. She listened, ed... See more

Company replied

Company details

  1. Insurance Company
  2. also in
  3. Landlord Insurance Company

About Honeycomb Insurance

Written by the company

Real Estate Insurance Reinvented

Honeycomb is reinventing real-estate insurance with state-of-the-art technology that eliminates the need for on-site physical inspections to assess risk, utilizing instead aerial photography, computer vision, artificial intelligence and machine learning.

Get a Quote

Why Honeycomb

  • Online Everything: Purchase, manage, and customize your policy online and in real time
  • Top-rated: Financial rating of “AM Best A-” excellent
  • Affordable: The right coverage for the right price - up to 40% saved compared to our competitors
  • Fast and easy: Answer a few questions about the property and get a quote in less than 5 minutes
  • Superior coverage: Tailored coverage to fit your needs as a property owner

Insurance Products

  • Condo Associations
  • Apartment Buildings
  • Single Family Rentals


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(167)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They just want to get your data

This website just want your information to probably sell it. They pretend that they want to give you a quote, so they gather all kind of information regarding the insurance policy from you. At the very end they require you to give your email and phone number and then there pops a website that says for your quote click here, but no matter where you click, they open up a website with another advertisement. All you get is a message saying that an agent will call you. Instead of just giving you the information right there and let you decide in peace (as they imply in the beginning) they have a sales person bothering you and trying to push you a product. They will probably sell your information to other companies as well. And someone from this website will give an answer that wither tries to make them look good, or discredit this review, or both.

February 1, 2023
Unprompted review
Honeycomb Insurance logo

Reply from Honeycomb Insurance

Hi Saboori, I can assure you Honeycomb does not sell your data to anyone. During the quote process, we ask for information in order to provide you with an accurate quote for your property. In some cases, a team member reaches out to gather more information before we can send a proposal. There is no other site showing any advertisement. You're welcome to reach us at sales@honeycombinsurance.com or 877-415-8901 and we'll walk through the quote process together.

Rated 5 out of 5 stars

I searched for a company to insure my out of state rental property…

I searched for a company to insure my out of state rental property and was not having much look aquireing insurance at an affordable price. Until I came across a Honeycomb website that was easy to work with and I was able to attain the necessary insurance for my property at a fair price.

January 26, 2023
Unprompted review
Honeycomb Insurance logo

Reply from Honeycomb Insurance

Hi Sai! Thanks so much for the great review! we appreciate your recommendation. Welcome to Honeycomb!

Rated 5 out of 5 stars

Finally, an easy way to get a HOA master policy

We are a small HOA who were trying to get coverage for our 3 unit building. We tried the big insurers but either their pricing way really high or it was impossible to get a quote after dozens of emails back and forth. We gave Honeycomb a shot and glad we did. The platform makes it easy to get a quote without being hard sold on a policy. Despite the tech forward approach, they have human support too. Brian was very helpful and had great communication. Would definitely recommend them!

January 25, 2023
Unprompted review
Honeycomb Insurance logo

Reply from Honeycomb Insurance

Hi Ryan! Thanks so much for your kind review, and for the compliments to Brian! I am glad that we could help getting you the coverage you needed for your HOA. We look forward to serving you and everyone you refer!

Rated 5 out of 5 stars

Policy and certificate delivered in one day!

Our broker connected me with Brian, he was so efficient and delivered the policy and certificate within one business day! I highly recommend his services. This is a 100% real review by a mortgage lender, check us out at Belaire Private Capital, Belinda.

November 18, 2022
Unprompted review
Rated 3 out of 5 stars

I have not yet received a policy

I have not yet received a policy.
I appreciate if you could send me one at your earliest convenience.

Kazuhiro Suye

November 7, 2022
Unprompted review
Honeycomb Insurance logo

Reply from Honeycomb Insurance

Hi Kazuhiro, thanks for your feedback. One of our team members has reached out and sent your policy. Please don't hesitate to approach if you need anything else.

Rated 4 out of 5 stars

You did not provide a certificate of…

I required a certificate of insurance naming by mortgage company as a loss payee as I kept getting notices from them. At first, I did not get a call back but after I was able to reach the underwriting department, they promptly addressed the issue. I switched to Honeycomb because their policy rates are better than what my standard broker could get. I was concerned Honeycomb would not provide the same level of customer service to address these kinds of issues but they did timely handle this issue for me. Thank you.

November 1, 2022
Unprompted review
Honeycomb Insurance logo

Reply from Honeycomb Insurance

Hi Andrew, thanks for the feedback. We have discussed this internally within the team to learn and to avoid these cases from happening in the future. We're glad that everything turned out well to your satisfaction and apologize for the inconvenience. Happy to be at your service whenever you need.

Rated 5 out of 5 stars

Honeycomb agent JORGE ORTIZ

Honeycomb and its Agent , Jorge Ortiz came through with flying colors.....Jorge helped out more than I believe is normal.HE expeditiously produced every document and answer that we needed..I plan to buy MORE properties and I will quote thru Honeycomb FIRST

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience switching to Honeycomb

I had a great experience switching to Honeycomb recently. My previous insurance company's rates had skyrocketed so I shopped around and found Honeycomb, who had great rates for the same coverage I previously had. Getting the quote was super simple and easy. Brian helped throughout the process and made it go very smoothly. I'm a little over a month in now and so far so good!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Process of getting insurance was easy…

Process of getting insurance was easy getting ahold of someone afterwards has been a nightmare.

September 5, 2022
Unprompted review
Honeycomb Insurance logo

Reply from Honeycomb Insurance

Thank you for providing feedback Stacie and Welcome to Honeycomb. We will have a member of our sales management team reach out to you to assist and learn more about this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look