We subscribed to the app for a year for my kids tablets we specifically bought FOR hooked on phonics and in the entire year, never could get the app to work on any of the brand new tablets. It would o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The representative listened and addressed my concerns in a timely manner. They helped me resolve my issues and now my kids' subscription is back on track and on the way
I reached out through text message because I hadn’t been receiving the practice packets. The customer service representative worked right away to correct the issue and make sure I got all practice pac... See more
I reached out via text to ask for help logging into my Dashboard account. The Customer Care team not only helped me log in, but also answered every question I had about the options available to manage... See more
Company details
About Hooked on Phonics
Written by the company
At Hooked on Phonics, we believe that every child loves to learn, so we focus on nurturing that thirst for knowledge with products that are fun, effective, and easy to use. We also support families and teachers as they help children improve reading skills. We celebrate every success so learning becomes a positive cycle that kids will love to repeat again and again. We meet all children at their level, engage their imaginations, and help them climb to the next level step by step. Every achievement ends in a celebration of success, an elevation of confidence, and an increase in self-esteem. Because as children master reading skills, they also lay the foundation for a lifetime of learning.
Our promise to parents
Written by the company
- Helping kids become confident readers
- For over 35 years, Hooked on Phonics has helped millions of children learn to read. Our proven phonics-based approach uses fun, step-by-step lessons designed to build strong reading skills and confidence at every stage.
Why Choose Hooked on Phonics?
|
📖
|
Proven Phonics System Our step-by-step phonics approach teaches kids how letters and sounds work together so they can decode words and become confident readers. |
|
📈
|
Builds Skills Step-by-Step Children start with simple sounds and gradually progress to reading full sentences and stories at their own pace. |
|
🧠
|
Fun, Interactive Learning Digital lessons paired with hands-on materials create a multisensory experience that helps kids practice and retain reading skills. |
|
🏆
|
Trusted by Millions of Families For decades, families have used our program to help children build strong reading foundations. |
Contact info
United States
- contact@hookedandcompany.com
- hookedonphonics.com
The Smarter Way to Learn to Read
4.5
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hooked on Phonics
Thank you for your great review, Patricia! We're thrilled that your grandson is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Program has veen very helpful and…
Program has veen very helpful and getting my son to start reading. Has really helped with his confedence.
August 1, 2021
Reply from Hooked on Phonics
Thank you for your great review, TK! We're thrilled that your son is seeing success and building confidence with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Can’t unsubscribe
August 1, 2021
Reply from Hooked on Phonics
Hi there,
We're sorry for any confusion. You may sign into your dashboard 24/7 at www.hookedonphonics.com/dashboard any time to adjust your subscription settings, message us on Facebook, email us at contact@hookedonphonics.com, or call 1-888-605-5055, Monday through Friday, 9AM – 5PM ET.
We're here to help!
Reply from Hooked on Phonics
Thank you for your great review! We're thrilled that your family is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Hooked on Phonics has been a helpful… Third grade teacher
Hooked on Phonics has been a helpful resource to use with my students. I was exposed to it as a child and now I am using it as a teacher. Thank you.
July 29, 2021
Reply from Hooked on Phonics
Thank you for your great review, Renee! We're thrilled to hear that you're sharing your success with our program with your students! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
We started to use the product a few…
We started to use the product a few months ago, and until this point, I love it, it's been useful in finding flaws in my granddaughters understanding of where her needs are to improve.
July 29, 2021
Reply from Hooked on Phonics
We are thrilled to hear that your granddaughter is enjoying the program and seeing success with reading! Thank you for the review.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My 6 yr old was struggling with…
My 6 yr old was struggling with reading! We love the app and books that come with it! He likes the games and is reading better after only a few months!
July 28, 2021
Reply from Hooked on Phonics
We are thrilled to hear that your son is enjoying the program and seeing success with reading! Thank you for the review.
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
My son has enjoyed Hooked on Phonics…
My son has enjoyed Hooked on Phonics this summer! He always looks forward to doing the lessons.
July 27, 2021
Reply from Hooked on Phonics
Thank you for your great review! We're thrilled that your son is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Simply magical
My daughter absolutely loves the books and it is awesome bonding time. Simple layout on how to teach her
July 26, 2021
Reply from Hooked on Phonics
Thank you for your great review, Brandi! We're thrilled that your daughter is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
It's great my granddaughter loves it so…
It's great my granddaughter loves it so much. She gets excited when she sees the books
July 26, 2021
Reply from Hooked on Phonics
Thank you for giving the gift of reading, Maria!
Can't log in ...AT ALL
Can't log in ...AT ALL. No help from CS. But no problem deducting from my acct.
July 26, 2021
Reply from Hooked on Phonics
Hi Chauntay,
We're so sorry to hear that. Can you please reach out directly, so that we can quickly remedy this for you?
Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Very comprehensive program for parents…
Very comprehensive program for parents and educators. Love it!’
July 25, 2021
Reply from Hooked on Phonics
Thank you for your great review, Lorri! We're thrilled that you're seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
This would of been better if there was more to the app
This would of been better if there was more to the app and the workbooks. The workbooks come once a month and have hardly anything in them. The app is good dont get me wrong but it's really small and too easy to complete. There needs to be more things in the app I believe. As once completed theres nothing else to do and my lo still isnt reading even though she completed the app.
July 25, 2021
Reply from Hooked on Phonics
Hi Ciara,
We're sorry to hear that our program may not be a fit for your family. We value your feedback, and will certain share that we our Product Development Team. In the meantime, we'd recommend reaching out to us directly to ensure that your child is on the lesson that is most appropriate for their reading level.
We're available Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Reply from Hooked on Phonics
Thank you for your great review, Shanda! We're thrilled that your daughter is seeing success with our program! Happy reading!
We'd love it if you could review us in the App Store too!
Android https://bit.ly/2HSOjLm
Apple https://apple.co/2HMpuAv
Great customer service
Thank you for your quick resolution to my problem. Great customer service.
July 24, 2021
Reply from Hooked on Phonics
Hi Victoria,
We're so sorry to hear that. We've gone ahead and cancelled your subscription, as requested. We're available Monday - Friday 9am to 5pm ET should you have any other questions or concerns:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
I have been very pleased with Hooked on…
I have been very pleased with Hooked on Phonics. I am using this with a 4 yr. old boy who is autistic. He has spoken language and a good memory, so I am hopeful that he will become a reader. Thanks for all of your help!
July 23, 2021
Paid for website access and still won’t…
Paid for website access and still won’t allow my child to go past level one it keeps prompting us to create another account which we have already done
July 22, 2021
Reply from Hooked on Phonics
Hi there,
We're sorry for any confusion. Please be sure that you are fully signed into the App with your email address and password that we send in your order confirmation email. We're available Monday - Friday 9am to 5pm ET if you need assistance:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Reply from Hooked on Phonics
Hi Elizabeth,
We're so sorry to hear that. We're showing that we've shipped you Learn to Read Steps 1-8. Can you please reach out directly, so that we can quickly remedy this for you?
Monday - Friday 9am to 5pm ET:
phone: 1-888-605-5055
email: contact@hookedonphonics.com
message us: Facebook or Instagram
- Your Hooked on Phonics Customer Care Team
Very helpful!
After trying another program that wasn't working for us, we decided to try Hooked on Phonics. We immediately saw improvement! My child loves playing the interactive games and reading the books that come along with it. I would definitely recommend this to anyone.
July 18, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.