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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of products, noting comfortable, durable materials and appealing designs. Many appreciate the great fit and unique items, often receiving compliments. Reviewers highlight good value and satisfaction, leading many to recommend the company and plan future purchases. However, some reviewers were not happy with the return policy, describing it as difficult, with issues like unreceived return information or denied prepaid labels. Additionally, some customers experienced slow delivery, with orders taking several weeks, and found sizing inconsistent, often noting items ran smaller than expected.

What people talk about most

Product

Customers generally express satisfaction with the products, praising their quality, fit, and fashionable... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality, durability,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast shipping, quick... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a willingness to... See more

Return policy

Customers consistently note negative experiences with the return policy, with many describing it as a "joke"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of casual ware and they are getting new products regularly. The button-up shirt that I bought is well made and fits perfectly. The material is terrific and is soft and comfortable, a... See more

Rated 5 out of 5 stars

I ordered 3 shirts and was initially disappointed that the fabric of 1 of the 3 didn't feel the same quality as the other 2. Customer services were extremely quick to reach out to me and address my co... See more

Rated 5 out of 5 stars

I'm always cautious when ordering from a company online without having seen the product in person. However, my sweatshirt met every expectation: good quality, fit, and price. I would order from them a... See more

Rated 5 out of 5 stars

Excellent selection at an affordable price. The items have a great fit. Would say that if you’re American order a size up for comfortable flow. I get compliments on the corduroy pants and patterned sh... See more


3.7

Average

TrustScore 3.5 out of 5

221 reviews

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No history of asking for reviews

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3.7

All reviews

(221)

99 reviews in the last 12 months

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Rated 1 out of 5 stars

bad service and unprofessional!en some advertisment I…

After having seen some advertisment I have ordered some shirts. Deliver went well, but was all packed in plastic and smelling bad. I decided to return back as the quality was also bad.
Based on RMA Number I made the return, which as also confirmed...No refund has been made this almost 6 weeks! contacted by mail....bad service and unprofessional!

August 17, 2023
Unprompted review
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Rated 1 out of 5 stars

Absolute scam - never received package

After reading a few positive reviews I decided to order from their website, I found 8 shirts I liked and decided to order all to justify the shipping costs. I never received my package and have been in contact with customer service many times now, and they only keep giving vague answers like "please check with your neighbor if they have accepted the package for you. Hope you receive it soon." It's been two months since it should've been delivered. It's obviously not going to turn up out of the blue now. They absolutely refuse to help whatsoever and take no responsibility! So now I'm out $200 and regretting letting myself be scammed by them...

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Your site is a scam

Your site is a scam. I ordered clothes and you delivered to the wrong address and I have been emailing you for two weeks for support and no one answers. I would stay clear from ordering here ever again, and I will review you on every site telling everyone to avoid buying your clothes.

July 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Two shirts, both fine!

I have ordered two shirts from Hoooyi, as I really liked their design. The package was sent out fairly quickly and my guess would be that it was delivered (in the Netherlands) after around 2 weeks, not too bad!

The shirts look great actually, the colors are quite bright and definitely resemble the products as shown on their website. Do note that the patterns on the fabric might have a somewhat different position, but as far as I know that’s quite common.

The material used isn’t top notch, but seems fair for the price. Quite comfortable, with a hint of a silky touch to it, as well as a soft shine. They seem to hold up well in the washing machine (40 degrees C, decent detergent), no shrinking or bleeding color so far.

The size calculator recommended a size S, but with a height of 1.86 m and weight of 70 kg, I decided to try size M. Though I can’t compare, size M seems to have been the better choice.

All in all, I’m definitely not disappointed. I have two nice shirts that I like wearing, with an interesting print, for decent money.

No further contact with Hoooyi was necessary, therefore I don’t have any experience with their customer support.

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!
Placed and order which took 4 weeks to arrive. The clothes were too small, so I requested to return them, I had to pay for the returns postage to Germany, only for the exact same package to turn up at my door step 2 months later!
Pure scam!

July 14, 2023
Unprompted review
Show reviews in all languages. (221 reviews)

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