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4.2

Great

TrustScore 4 out of 5

10 reviews

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4.2

All reviews

(10)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

My customer experience has been tip top…

My customer experience has been tip top with Hopplr (co. taken over from Cyclehoop). Super responsive, rapid and really polite. Their team member Precious usually deals with my queries and she’s awesome. Thanks Hooplr!

September 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Absolutely love Hooplr!

Absolutely love Hooplr! It's so convenient as a product. The staff are so kind and supportive. I'd strongly suggest locking your bike up in one of their hangers!

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

I am really happy with the service I have received from Hooplr. The whole process was quick and easy, and having a secure and local place to store my bike is a massive bonus.

The storage is convenient, is really secure and saves me having to worry about leaving the bike outside or trying to squeeze it into the house. It is a great service and good value for money.

Would definitely recommend to anyone looking for secure bike storage.

September 14, 2026
Unprompted review
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Rated 5 out of 5 stars

I have had a space with Cyclehoop

I have had a space with Cyclehoop, now Hooplr, for some time. I recently moved. They were very helpful in accommodating the transfer of my space between locations. Thank you.

August 23, 2026
Unprompted review
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Rated 2 out of 5 stars

Wow, what customer services!

Recently taken over the CycleHoop bike lockers in Manchester. The lockers are fine, the one I had wasn't really close enough to make it really useful.
Due to a bank change, 1 payment was missed. Within 2 days they'd locked me out and terminated the contract. I hate to think what I would have had to do to get my bike out. Luckily it wasn't in there.
Their emails are probably the most aggressive I've ever come across. They just really stink of an unpleasant company.
I had to go on a waiting list to get the locker, so I believe they are over subscribed. I'm sure they have someone keen to have my spot. Maybe that's their model, turn over their customers as often as they can. Their attitude has not left a pleasant flavour in my mouth.

August 28, 2026
Unprompted review

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