Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their shipping rates are ridiculous for a small order. However, they had brown chain link fence, which is nearly impossible to find. We decided to drive from NY to Ohio to pick up our order. Excellent... See more
Company replied
Sott was very informative. As expertise led me to the items needed to finish my project after two weeks of running around to different fence companies that did not have what I needed Your service i... See more
Company replied
Had a fairly large order delivered of hardware and a few rolls of 6ga chainlink. First time ordering larger items for delivery but they exceeded my expectations as always. Highly recommend Hoover Fenc... See more
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Company details
- #1 of 7 best companies in Building Materials Supplier
- #1 of 5 best companies in Fence Supply Store
Written by the company
Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
Contact info
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, United States
- 330-358-2335
- hooverfence.com
4.8
Excellent
6K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great source
Hoover has always been a reliable source for us in getting some of the more difficult items. Thank you
August 11, 2025
Reply from Hoover Fence Co.
Thank you for being a great partner and taking the time to leave us a five star review! We are glad to hear that, after all of these years, we are still your go-to for difficult to find items. We look forward to hearing from you again:)
Fast delivery and fast connecting to…
Fast delivery and fast connecting to low volt wiring. This is our 2nd set and I absolutely love our gate post lights. We had our first set or almost 20 years. The quick connect wiring made installation a breeze. They add beauty to our gate as well as night time security. Lights aren't too bright and aren't too dim. Just right.
August 10, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a great review about the Aurora Titan Caps. It is wonderful to hear that you received your product quickly, had a smooth installation, and love the way they look on your gate posts. They really are a charming cap to add appeal to your gate:)
I order a set of gate locks for a…
I order a set of gate locks for a community I manage and in a day I receive an email back that they didn't have the color I needed however they recommended a color that was just a little darker and after talking to the board members we agree on the color and it was sent to me with in 3 days, I really love the service and how fast they gave me a solution to resolve the issue, thank you guys
August 10, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a fantastic review! We are happy to hear that we could offer you great customer service and speedy order fulfillment. We all understand the importance of getting our customers what they need to complete their projects both timely and successfully. We hope we can be of service again in the future!
Stop the Reach-under
Easy to reach. Good tech support. Quick delivery—-however shipping fee is pretty high!
July 31, 2025
Reply from Hoover Fence Co.
We are happy to hear that your new DAC Latch Protector Plates are working great and keeping your gates secure! Please contact us anytime to see if we can do better on shipping costs. If it is a store stock item, we sometimes have other means to ship.
My order was filled quickly and…
My order was filled quickly and packaged well. Installation was easy and the directions were easy to understand. the finish on the metal is very good and looks durable. The drop bolts work great on our split rail gates.
July 7, 2025
Reply from Hoover Fence Co.
Thank you for the wonderful review! We are happy to hear that you had an easy shopping experience with us and that your new D&D Drop Bolt looks great on your split rail gates :D
Clear communication from the rep
Clear communication from the rep. Delivery right to my door, exactly as I requested. Haven't opened it yet but hopefully - all good.
Opened it - ALL GOOD!
Thank you
Valerie Griffin
August 6, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star review! We're happy to hear that you received great customer service and that your package arrived safely! We wish you luck on your gate project!
Product arrive early
Product arrive early. Package extremely well. All parts accounted for. Can’t ask for better than that!!! Great company :)
August 7, 2025
Reply from Hoover Fence Co.
Thank you for continuing to shop with us and for taking the time to leave us a wonderful review! We appreciate the compliment and wish you luck on your fencing projects:)
Enjoyed working with their…
Enjoyed working with their representative. Knowable with helpful suggestions.
August 5, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us such positive feedback! We're glad that we were able to assist you in finding a solution for your project. Please reach out to us anytime you have a fencing or hardware question:)
Received exactly what I ordered
Received exactly what I ordered. Shipping time was very prompt. Good quality of product!
August 5, 2025
Reply from Hoover Fence Co.
Thank you for letting us know that our shipping department is on point! We hope your new Duckbill Holdback works great with your gates!
Products arrived quickly and correctly.
August 5, 2025
Reply from Hoover Fence Co.
Thank you for shopping with us and leaving us a great review! We're glad to hear that we made this part of your project easy!
Hoover Fence - positive experience
Hoover was the only place I could get the replacement parts I needed. They were reasonably priced, shipped fast, and responded to an email question I had quickly. So, all around, a very positive experience.
August 4, 2025
Reply from Hoover Fence Co.
We are so happy to hear that you had a such a positive shopping experience with us and were able to find the parts that you needed to complete your gate repair! Please reach out to us anytime you have a fencing question:)
Quick and easy
Found a product online. Never used the product or Hoover Fence. Less than a week from order to delivery.
August 3, 2025
Reply from Hoover Fence Co.
Thank you for leaving us a five star review! We hope you'll keep us in mind for your fencing needs going forward. We hope your new privacy slats look great installed:)
Hardware itself is great
Hardware itself is great, fast shipping, customer service. Does the job well. Gave it a 4 because the powder coating was pretty sloppy. Had drips, too much product in bolt threads (nuts won’t screw on) and easily scuffed (thin in spots). About as tough as spray paint honestly. If I had to order again, Id order the raw color and have it powder coated locally. Wasn’t worth the extra price.
July 28, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a review and feedback about the Snug Cottage Hardware that you ordered. Snug Cottage specializes in "rustic" hardware and they use a Black Polyester Powder Coat over hot-dipped Galvanized steel. This means, you won't get a perfectly smooth finish, but you will get hardware that is corrosion resistant through the long haul. Traditional powder coating strips the zinc coating off the steel, leaving hardware susceptible to rust if the finish is scratched. We hope that your project looks great for many years to come!
Reply from Hoover Fence Co.
Thank your for taking the time to leave us a five star review! We're glad that you received great customer service and speedy order fulfillment:) Good luck on your project!
Temporary fence 6x12
I purchased 6x12 temporary fence for an upcoming construction project. The cost to buy from Hoover was cheaper than a month and a half rental from United. They had everything in stock ready for pickup. Quality fence as well.
July 29, 2025
Reply from Hoover Fence Co.
Thank you for the five star endorsement! We're happy to hear that you had a great shopping experience and are happy with your new ZND panels. Good luck with your project!
Just perfect came in time also they…
Just perfect came in time also they have very nice customer service
July 29, 2025
Reply from Hoover Fence Co.
Thank you for the five star review and for your kind words! We hope your new LokkLatch works great on your gate. Please reach out to us if we can be of any assistance.
Reply from Hoover Fence Co.
Thank you for letting us know that you had a great shopping experience with us! Be sure to finish your new Cedar post trim to keep it looking great for years to come:)
great product and fast
July 14, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star review! We hope your new hinges work great on your gate!
always a great follow through!!!
July 10, 2025
Reply from Hoover Fence Co.
Thank you for your many orders over the years and for taking the time to leave us a five star review! We hope we can offer you the same quality of service for years to come:)
Gate is Fine. Shipping is outrageous
After Purchasing a gate which had a $1000 Shipping fee. We were contacted to pay an additional $1,800 for shipping. (More than the gate itself costs) $2,800 to ship a $1,600 gate.
July 10, 2025
Reply from Hoover Fence Co.
Thank you for taking the time to leave us feedback about your order. We are glad that you are happy with your new H-Series Barrier Gate. We weld these gates in our OH shop and our fabricators are meticulous when it comes the the gates that leave our doors. Unfortunately, the cost to ship a 16'W gate on a flatbed truck, from OH to WA, is expensive. Sales people almost always have to custom quote freight for large items shipping to the west coast, since all of our manufacturers are on the east coast and do not ship direct out west. We can assure you, we provided you the best possible shipping rate that we could. If you have another order, then you may always request to pickup at our location and use a carrier of your choice.
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