Purchased some additional deck dome lights in April. Ordered 3000K lights. Due to weather and other issues, did not install until October. Found that the lights were 5000K, which did not match the oth... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their shipping rates are ridiculous for a small order. However, they had brown chain link fence, which is nearly impossible to find. We decided to drive from NY to Ohio to pick up our order. Excellent... See more
Company replied
Sott was very informative. As expertise led me to the items needed to finish my project after two weeks of running around to different fence companies that did not have what I needed Your service i... See more
Company replied
Had a fairly large order delivered of hardware and a few rolls of 6ga chainlink. First time ordering larger items for delivery but they exceeded my expectations as always. Highly recommend Hoover Fenc... See more
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Company details
- #1 of 7 best companies in Building Materials Supplier
- #1 of 5 best companies in Fence Supply Store
Written by the company
Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one. As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.
Contact info
4521 Warren Ravenna Rd, 44444, Newton Falls, OH, United States
- 330-358-2335
- hooverfence.com
4.8
Excellent
6K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth its price!
This is my second gate holder. We use it for our driveway gate, and it holds perfectly. Even my neighbor bought one for his gate as well.
March 9, 2026
Reply from Hoover Fence Co.
Thank you Jerry for your repeat business and the review. The referral to your neighbor means a lot to us! Thank you both for giving us the opportunity to serve you!
Reply from Hoover Fence Co.
Thank you for the 5-Star Review! We'll keep doing our best to remain well stocked on Wood-To-Steel Post Fence adapters. These are a hit with fence builders allowing wood fence to be mounted to round steel posts. these will outlast wood posts and you will not be disappointed with their performance!
Excellent service and prices!
March 16, 2026
Reply from Hoover Fence Co.
Thank you for the opportunity to ship your Adjust-a-Gate replacement gate hardware!
Scott N
Scott N. was prompt and professional to work with. Product was exactly what I requested.
Shipping was timely.
March 12, 2026
Reply from Hoover Fence Co.
Thank you Joe! We're thrilled Scott was able to find a Gate Wheel suitable for your application. We sure do have a lot of choices for gate wheels because not one-size-fits-all. Thank you for finding us and giving us a shot! We also love the opportunity to serve customers in our home state of Ohio!
My local pros could not deliver
EDIT. I initially gave four stars. Now that I have completed the installation, I am changing this to five stars. It was a big DIY project for me but the construction was easy because every rail is cut so precisely. I will definitely order from Hoover Fence again. (Original message: My local professional fence builders dropped the ball more than once because I wanted cedar split rails. So, I went DYI with Hoover. Out of 27 rails, 24 are really good and 3 are good enough. The posts are excellent.)
March 11, 2026
Reply from Hoover Fence Co.
Thank you for finding us and giving our Western Red Cedar Split Rail fence a shot. Our split rail products are natural, therefore will have some irregularities that man-made products often do not. We do 'cherry-pick' orders such as yours to try to provide 100% useable material. We also recommend ordering a few extra rails/ posts just in case. Picking and palletizing an order can be different than installing it. Thank you for being gracious and understanding Mark!
Had the parts I needed
Had the parts I needed. Shipping time was good. Will use the company again.
March 9, 2026
Reply from Hoover Fence Co.
Thank you for your order for Chain Link Fence Fittings. We will take great pride in an opportunity to serve you again!
Reply from Hoover Fence Co.
Quick and easy is a compliment that we will take! Thank you for taking the time to leave us a five star review and we hope your new scrolls look great on your gates:)
Beautiful looking fence
February 11, 2026
Reply from Hoover Fence Co.
We agree! Our split rail cedar fencing is much heftier than other rails found in big box stores. The unique charm of each knot and curve of the rails makes this fence a show stopper! Thank you very much for leaving us a five star review and for letting us know that you love your new fence!
$20 to ship a $12 part weighing 3/4 oz.!
It was fast, accurate, but shipping and handling were too expensive.
March 6, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a good review and provide us with your feedback. We agree, the cost to ship small parcel has been jumping recently. We use UPS as a default when shipping from our store location, since the service is speedy and has a good claims resolution process. If you ever want us to quote you for USPS to ship small in stock items, then please email sales@hooverfence.com with your quote request and we'd be happy to see if we can get you a better rate.
The website is perfect for planning as…
The website is perfect for planning as well as ordering and the build sheets showing all the measurements and angles area breeze to work with.
March 6, 2026
Reply from Hoover Fence Co.
Thank you for the wonderful feedback! We put a lot of time and effort into making custom wood gate projects DIY friendly. We hope your new gate looks great with your Snug Cottage hardware and would love post your finished gate pictures on our website. If you are interested, then please email your photos to sales@hooverfence.com.
Fast and accurate parts service
March 6, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star review and to let us know you received your order quickly! We wish you luck with your gate project!
fair and efficient
Working with Ashley was a great experience, very helpful and very efficient. very fast service and delivery.
March 6, 2026
Reply from Hoover Fence Co.
Thank you very much for letting us know that Ashley provided you with great customer service! We're glad that we were able to deliver your temporary fencing quickly so your project wasn't delayed. Please reach out to us anytime if you need assistance with a future order!
wonderful products, love my new gate hardware!
great product and when i called to get more info, the customer service was excellent! the hardware is well made, looks amazing, and the design is perfect for my English style arena gate.
February 27, 2026
Reply from Hoover Fence Co.
Thank you very much for your wonderful feedback! We're very happy to hear that Scott gave you excellent customer service and that your new Snug Cottage hold open pin was the perfect fit for your English style gate. Please feel free to send pictures of it installed on your gate to sales@hooverfence.com and we'd be happy to show them off on the product page!
Broke a clients gate and couldn’t find…
Broke a clients gate and couldn’t find it anywhere local. Order it from Hoover Fence and it was shipped fast with just regular shipping. Installed the part and worked like it should.
February 25, 2026
Reply from Hoover Fence Co.
Hoover Fence for the win! Thank you for giving us a five star review! We're glad to hear that you could find the latch you needed to repair your clients gate and that it arrived quickly! Please reach out to us if you ever need anything fence related or need help identifying a part. Our sales team is always willing to help!
The gate products are great and the…
The gate products are great and the lady that took my order was really helpful
February 20, 2026
Reply from Hoover Fence Co.
Thank you very much for letting us know that Ashley gave you great customer service and that you are happy with your new Locinox Vinci lock! We appreciate your feedback and wish you luck on your gate project!
Hassel free ordering and prompt…
Hassel free ordering and prompt delivery!
Will order again from this company.
February 19, 2026
Reply from Hoover Fence Co.
Thank you for taking the time to leave us a five star review! We're happy to hear that you had a hassle free shopping experience and that your new dome lights arrived quickly. We wish you luck on your lighting project!
The product was fine
The product was fine, my only issue was that it took over a month to get. Apparently there was a supply problem.
February 26, 2026
Reply from Hoover Fence Co.
We apologize for the delay in fulfilling your order. This item was backordered with the manufacturer, which is why your order status was changed to "on order." We're glad that the replacement hardware worked well for you to complete your gate project. Please feel free to contact us if you ever have a question about availability or lead times for your orders and one of our sales associates will be happy to assist you. Thank you!
Very fast delivery
Very fast delivery, just hard to order from took a while to figure out the process on ordering.
February 24, 2026
Reply from Hoover Fence Co.
The first time placing an order usually takes the longest, as you are creating an account. Your next order should be much quicker, as you've already created a log in and entered all of your information. You can always call us if you ever need assistance placing an order. Thank you very much for leaving us a five star review and letting us know that we were quick to fulfill your order. We wish you luck on your project:)
Reply from Hoover Fence Co.
The OZCO Laredo Sunset Hangers look much nicer than a typical galvanized builder bracket. We appreciate you taking the time to leave us a five star review and hope your project turns out great!
Reply from Hoover Fence Co.
We are glad to hear that you are happy with your new DAC latch protectors and that you received them quickly! Thank you for taking the time to leave us a five star review!
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