Really poor user interface
Really poor interface - very difficult to use. Lots of glitching. Would avoid if possible.

Reply from Hoowla Case Management & Quote System
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Case management software focused on improving efficiency and client experience. Experts in conveyancing software we also help firms manage a range of legal case types. We also supply conveyancing quoting and referral systems to a large number of solicitors and licensed conveyancers.
United Kingdom
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Really poor interface - very difficult to use. Lots of glitching. Would avoid if possible.

Reply from Hoowla Case Management & Quote System
unless you use a smartphone there is no option for a tablet or laptop. Cannot upload any docs. Allows duplicate documents without author names to be signed. two separate Solicitors all in one list, utter confusion. No dates can be inputted on signed forms. Legal without dates? Status as "director" not editable.
Buyers side may be great but not for their clients. Social titles mandate yet Law Society abolished them 2 years ago?
I found the software very user unfriendly and difficult to navigate. I completed the Information form with my signature and expected to be able to add my wife's (joint ownership) but she had to enter all the same lengthy information again before she could sign. The documents page also failed to display all the documents with my wife's login. Enormous waste of time so we changed to another conveyancer who charges £500 more but we know to be efficient.
Not using friendly. Not suited for private client work. Migration missed off a lot of important details from files. None of our letter templates look anything close to how they were due to being converted from Word documents to HTML (if you don't want to pay for Microsoft licences, Google docs are free).
Have had teams calls with staff from Hoowla to try and fix some on the issues. Been promised that everything would be sorted and then heard absolutely nothing. Keep trying to chase but getting nowhere

Reply from Hoowla Case Management & Quote System
Not user friendly at all .This may make Lawyers job easier but it makes for a lot of work and trouble for the client .Lawyers should go back to the old Paper system as before . " If its not broken dont fix it "
We've been a Hoowla user for 6 years now but recently migrated our finance and ledger functions from Quill to Hoowla. We love the customisable workflows Hoowla offers and the support the team gave us during migration was second to none!
Got an unsolicited message from this company asking for a video photo through webcam, proof of ID, i.e. passport/driving licence, and proof of address, like a utility bill. The whole tone was like a scam. Turned out to have been prompted by the conveyancer who was appointed by our mortgage lender. I still feel very uncomfortable giving out this set of personal details to someone with no valid identity, like a properly registered/insured solicitor. I suggest Hoowla examine their approach and I would warn anyone who gets a similar request that they check it out, just in case
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