Hoowla Case Management & Quote System Reviews 

7
•
TrustScore 2.5 out of 5

2.3

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Company details

  1. CRM Provider

Information provided by various external sources

Case management software focused on improving efficiency and client experience. Experts in conveyancing software we also help firms manage a range of legal case types. We also supply conveyancing quoting and referral systems to a large number of solicitors and licensed conveyancers.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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2.3

All reviews

(7)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Really poor user interface

Really poor interface - very difficult to use. Lots of glitching. Would avoid if possible.

August 9, 2026
Unprompted review
Hoowla Case Management & Quote System logo

Reply from Hoowla Case Management & Quote System

Hi,

Thank you for leaving a review.

From the limited information in your review, we're not able to identify your interaction with Hoowla. However, some of the issues you've described don't appear to relate to services provided directly by Hoowla.

Hoowla provides case management and client portal software to solicitors, and firms can also use separate third-party services alongside Hoowla for things such as financial and source of funds checks.

If your experience related to an Armalytix financial information request, Armalytix is a separate service and isn't operated by Hoowla.

If you did experience an issue directly with Hoowla, we'd be very happy to investigate it. Please contact us at support@hoowla.com with some additional information so we can look into this for you.

Kind regards,

Hoowla Support

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Rated 1 out of 5 stars

unless you use a smartphone there is no…

unless you use a smartphone there is no option for a tablet or laptop. Cannot upload any docs. Allows duplicate documents without author names to be signed. two separate Solicitors all in one list, utter confusion. No dates can be inputted on signed forms. Legal without dates? Status as "director" not editable.
Buyers side may be great but not for their clients. Social titles mandate yet Law Society abolished them 2 years ago?

July 26, 2026
Unprompted review
Rated 1 out of 5 stars

User unfriendly

I found the software very user unfriendly and difficult to navigate. I completed the Information form with my signature and expected to be able to add my wife's (joint ownership) but she had to enter all the same lengthy information again before she could sign. The documents page also failed to display all the documents with my wife's login. Enormous waste of time so we changed to another conveyancer who charges £500 more but we know to be efficient.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Not using friendly. Not suited for private client work. Migration missed off a lot of important details from files. None of our letter templates look anything close to how they were due to being converted from Word documents to HTML (if you don't want to pay for Microsoft licences, Google docs are free).

Have had teams calls with staff from Hoowla to try and fix some on the issues. Been promised that everything would be sorted and then heard absolutely nothing. Keep trying to chase but getting nowhere

November 10, 2025
Unprompted review
Hoowla Case Management & Quote System logo

Reply from Hoowla Case Management & Quote System

Hello Steve,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would like the opportunity to look into the issues you’ve raised.

We take concerns around migrations, templates, and support follow-ups very seriously, and this is not representative of the level of service we provide to our clients.

We’re unable to locate your account based on the information provided here, so we’d really appreciate the chance to investigate properly.

Please feel free to contact us at support@hoowla.com or 01792 687146 with your firm name and details of who you’ve spoken to previously, and we’ll be happy to review this further and work towards a resolution.

Kind regards,
Adam Curtis
Hoowla CEO

Rated 1 out of 5 stars

Not user friendly at all .This may make…

Not user friendly at all .This may make Lawyers job easier but it makes for a lot of work and trouble for the client .Lawyers should go back to the old Paper system as before . " If its not broken dont fix it "

September 6, 2024
Unprompted review
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Rated 1 out of 5 stars

Look like a scam!

Got an unsolicited message from this company asking for a video photo through webcam, proof of ID, i.e. passport/driving licence, and proof of address, like a utility bill. The whole tone was like a scam. Turned out to have been prompted by the conveyancer who was appointed by our mortgage lender. I still feel very uncomfortable giving out this set of personal details to someone with no valid identity, like a properly registered/insured solicitor. I suggest Hoowla examine their approach and I would warn anyone who gets a similar request that they check it out, just in case

July 22, 2022
Unprompted review

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