Hope Mattress Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mattress Store
  2. Bedroom Furniture Store
  3. Manufacturer

Written by the company

Hope Mattress is a labor of love, allowing us to provide you with the best night's sleep possible. We are confident in letting the quality of our mattresses speak for themselves, and we pride ourselves in making something for everyone. With over 30 years of experience and products 100% made in the USA, our motto is "Mattresses for Life" because we agree to cover every Hope Mattress purchased with a Lifetime Warranty. At Hope Mattress nothing is more important to us than family and community. Ours and yours. Sharing the same values as Feeding America gives us an outlet to contribute and invest in local communities throughout our nation. For every mattress sold, we will work with Feeding America to provide up to 100 meals to someone in need.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Hope in America

We have done due diligence on our mattress quests over the years. We've been through a series of disappointing merchandise, complicated or zero customer service, not to mention lots of money. We searched for great quality, comfort, and longevity.
We decided Hope Mattress was our next choice, and wondered where which direction we'd look when that one tanked.
Unfortunately, we had a manufacturer's issue after the 100 day trial period ended. I made contact with hopemattress.com customer service and within 8 hours our problem was solved and a new mattress was on the way, no fees involved! No complicated process, no "exceptions to the guarantee", and no "sorry it's out of our hands".
It has been many years since we've dealt with this type of AMAZING customer service. If you thought it was gone forever, as did we, then you need to do business with this exemplary company and just relax.
I cannot be remiss and neglect to say how comfortable and well made this mattress also is.
We will never, ever...ever buy a mattress elsewhere. We are telling everyone we know about this REMARKABLE ALL AMERICAN MADE mattress company. Hopemattress.com absolutely gave us our hope back.
Five stars all day long!

June 2, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look