Hope Plumbing Reviews 

487
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

It's rare to find service professionals who care beyond their expertise. From start to finish, the service was professional and customer focused. I had the privilege of having Zach with Hope Plumbing... See more

Rated 5 out of 5 stars

We had Hope Electric do an upgrade on our electrical panel, from 100 amps to 200 amps. Logan Buckmaster was the electrician on the job, and he and his apprentice Nolan, did an excellent job. If you... See more

Rated 2 out of 5 stars

Quick to respond and come out. However, the technician didn’t understand problem. Had consults on phone a couple times to diagnosis problem. Once quote was received it was way higher than expected. We... See more

Rated 3 out of 5 stars

Wanted to know if I had the instruction manual to help him figure out what was wrong with the water softener -he figured it out by calling tech support. Did not wear shoe covers. Seemed pretty sure... See more

Company details

  1. Plumber
  2. Handyman

Information provided by various external sources

Hope Plumbing is a locally owned and operated full-service, residential and commercial plumbing company located near the heart of Broad Ripple in Indianapolis, IN. Hope Plumbing started as a practical labor of love between Jack Hope and Brad Persic and quickly transformed into a business the community trusted. That is because their skilled plumbers in Indianapolis have the training, knowledge, and experience to handle any challenge customers through their way. They specializes in older homes and understand when to preserve and replace plumbing fixtures. Additionally, they can help you with things like water heater installations, leaking toilets, repiping, clogged drains, and more. With friendly, uniformed plumbers who are punctual and courteous, they hope you have the most pleasant experience. Call (317) 900-4513 to request a service today!


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3.3

Average

TrustScore 3.5 out of 5

487 reviews

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3.3

All reviews

(487)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

I paid a $1,000+ two weeks ago to have …

I paid a $1,000+ two weeks ago to have a leak in the bathroom repaired only to have the problem not fixed and when they return want to charge me another $1,400 to fix the problem that they did not identify the first time. Very disappointed.

October 28, 2017
Unprompted review
Rated 5 out of 5 stars

Hope Plumbing Did A Fantastic Job

Hope Plumbing responded extremely fast to repair a problem before the house closing in 4 days. The repair was more extensive than expected but they plumber (name unknown) researched for parts and made the repair in 1 day. Would recommend Hope Plumbing for any plumbing problems.

October 28, 2017
Unprompted review
Rated 5 out of 5 stars

Honest Technician

The technician (Alex) was honest and professional and discussed services that would be very beneficial for my home. He answered all of my questions thoroughly and was a huge help.

October 27, 2017
Unprompted review
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Rated 5 out of 5 stars

excellent

Have used them multiple times for small and large issues. Always prompt fair price and excellent work. My go to plumber. Best customer service

October 27, 2017
Unprompted review
Rated 5 out of 5 stars

How Hope Plumbing saved me $1700.....

Had some difficulty with an older AO Smith hot water heater. Two other companies recommended that I needed to replace the whole unit. One of them suggested that while a simple gas valve replacement was all that was needed, the electronic configuration of the unit had been updated and thus the exact replacement was no longer available. Jon B. at Hope Plumbing confirmed that a simple gas valve replacement was all that was needed (since the rest of the system was in good shape). After consulting w/ another plumber back in the home office, he found that while AO Smith indeed no longer carried my exact gas valve replacement, they DID offer a $20 adapter which made the newer gas valves compatible with the older systems. This little fact ended up saving me $1700 over having to purchase a whole new system!

After Jon installed the new gas valve replacement (with adapter), my hot water heater has been working great for the past 2 weeks. Jon at Hope Plumbing was not only technically skilled at his job, but more importantly, he was willing to work with me and explore the best options for my particular situation.

October 27, 2017
Unprompted review
Rated 5 out of 5 stars

They were prompt with a quote

They were prompt with a quote, gave me excellent advice, and performed the work as quoted, professionally and cleanly. Very, very pleased with the work and the experience.

October 22, 2017
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service! Jim took the time to make sure I understood the problem and worked diligently to get the problem fixed!

October 21, 2017
Unprompted review
Rated 5 out of 5 stars

On time

On time. On time, honest and very competent.

October 20, 2017
Unprompted review
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Rated 5 out of 5 stars

Hope plumbing has always been there …

Hope plumbing has always been there when we needed plumbing work done. We went through several other plumbing companies until we found Hope. There employees are very pleasant and professional. Their cost have always been a little less than other companies. Hope is the only plumbing company we will use.

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

We have found a trusted plumbing company!

We have only one bathroom. When the plumbing is problematic it has to be taken care of right away. Hope Plumbing knew our predicament and sent Jeremy to our house within a couple of hours to take care of it. Jeremy did a great job in explaining how pipes work, he was very friendly and clean and he took care of the problem straight away. I am so impressed with Hope Plumbing. I will definitely call them the next time we have an issue.

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

Residential gas line repair.

The technician was very prompt and on time the office personnel was very professional. The technician arrived to inspect the job. With the new technology at hand were able to get a parts list right away and get the job done the next morning in a very efficient manner. I believe the pricing is very reasonable the technician was well mannered and full of knowledge , working with his team in the office was a superb job. I would recommend Hope plumbing for other jobs in this neighborhood of Glenridge commens addition and also Franklin Township area I will send a email out to my community and let them know. Have a very good day and God bless. Thank You.

October 20, 2017
Unprompted review
Rated 5 out of 5 stars

Caleb was very professional and …

Caleb was very professional and knowledgeable. He demonstrated an attention to detail that put us at ease. He wasn't afraid to put in the time to make sure we were happy and the job was done right.

October 20, 2017
Unprompted review
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Rated 4 out of 5 stars

Very good customer service

Very good customer service, professional installer, good quality work, but prices seemed quite high. However, they had some programs to offset the pricing somewhat. That said, if it weren't for prices, we would hire them again.

October 19, 2017
Unprompted review
Rated 5 out of 5 stars

I have used Hope plumbing for several …

I have used Hope plumbing for several years now. My home was built in 1927, and has had many plumbing quirks over the years. These plumbers are the best. They know how to deal with old homes and all things plumbing. Most recently, they checked out my fireplace and gas lines and fixed my Reverse Osmosis system. They are also fairly priced, and worth every penny.

October 13, 2017
Unprompted review

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