While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.8

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(4)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10 out of 10 - Staff were amazing, clean and fantastic views all for FREE

I cannot recommend this place enough. Every staff member I spoke with was very polite, happy and helpful. I felt very comfortable and safe with the management of queing and security.
The staff at security were very frienfly and reassuring.
The young man at the entrance was wonderful, helping me with booking my ticket for immediate entry.

The views were breathtaking, very clean, bathrooms were very clean also.

Overall, this was a great experience and for FREE was amazing.
Thank you to all the staff for making this an easy adventure.

March 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well organised and free

We booked a week or so in advance and were very impressed at the slick organisation, particularly as it’s free.

Unfortunately on the day we went it was foggy so we saw nothing, but we can’t blame them and will return.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

No Tickets ever available in advance

Although the Tickets for Horizon 22 are Free , The booking System is a scam , as monday morning 20.10.2025 on website trying to book tickets for next 2 weeks , sign appears
Thank you for your interest in visiting Horizon 22. Tickets are released every Monday 14 Days in advance from 10am, all tickets are currently fully booked for the next 2 weeks. Limited Walk in tickets are also avaliable each day at the entrance of Horizon 22 from 10am.
So how can tickets be booked for next 2 weeks , before they are on sale , Simply not possible , unless selling or offering 4 weeks in advance , but that cannot work either
Clearly a matter for Trades desription act
Richard Francis

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably surreal

So magical an experience of a lifetime not to be missed. Never could anyone imagine seeing most of London views from high above (58th floor) and what’s so amazing, it’s free to enter after booking your ticket. Guys just go for it, staffs are always looking out to ensure you have the time of your life and to add value for good measure of quality service there is a small coffee shop for snacks. Access to toilets are available. Thumbs up to Horizon22

July 31, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look