Horsehalo Reviews 

3
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

All reviews

(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Horsehalo mini

After a couple of weeks I received my horsehalo mini.I followed the instructions but the unit would not turn on.I have sent numerous emails but have had no response so my advice would be not to purchase from this company.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID buy elsewhere

Ships from China despite you never being told that, tracking never loads.
Customer services only available at dreadful hours who try to enforce you to close cases. 04:36am is the last email where because I have opened a case they are desperate to help all of a sudden
Item has been out for delivery for 2 days by their own account despite not providing tracking for a UK courier.

I plan to reject at the door as if this is the sales service I can only imagine the after sales.
Reading other reviews they are a company to avoid!!

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered massager and halo red light…

Ordered massager and halo red light hoof wrap.
The package I received had massager and 2 hoof picks NO red light hoof wrap.
9 x emails later, photos of package delivered sent.. still no red light hoof wrap.
Massager is fab... recommend this.. but buy elsewhere.. this company are nightmare to deal with.

July 18, 2026
Unprompted review

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