It's all I expected from the supplier.
No complaints from this customer. Ordering and delivery seemed effortless.
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12 Park Place, RH12 1DG, Horsham
No complaints from this customer. Ordering and delivery seemed effortless.
I purchased a Bose Sound Deck 3. It arrived next day as promised, well packed and in perfect condition. The sound is fantastic and the price (delivered) was the best on the Internet.
I shopped around the internet looking for a good quality dock for my iPhone 5 and found that there aren't many to choose from at the moment. After reading various review about the Bose solution I decided that despite costing more than I originally budgeted for I would bite the bullet. It's a great system and ideal for my wife who is limited with understanding technology ;-) Plug and play!
Not a lot to say, I placed an online order and collected it from the store. Communications by both text and email were good on the status of my order, arrangements for collection and in responding to my queries on the equipment post receipt.
Online retail service as we would all like it to be.
I ordered some Bose earphones. They arrived very well packaged and in good time. The product itself is very good also. I would definitely do business with Bose Horsham again!
Very friendly staff and efficient with an issue I had which was my error in the address
Using a credit card at Bose Horsham seems problematical. I had a number of goes, all failed. My bank approved the transactions, I buy a lot online and have not had problems before and there were no credit issues with my card. Ended up having to pay with PayPal which, ironically, takes payment form the same credit card!
Once payment was achieved, the service was great with the product despatched promptly and exactly as described.

Reply from Bose @ Horsham
Great service. With me within 24 hours and really good price too. Can't complain.
When we decided we wanted an Ipod dock I did a quick search on the internet to find the one that would suit us and found Bose Horsham was the cheapest and looked reliable from the reviews. We ordered it and it arrived promptly. No problems, very easy and competitive prices.
Horsham werehelpful to a degree seldom met these days - they helped me correct an error that was my own doing in an efficient and rapid manner - well done !!
I would buy from this supplier again, the price was reasonable and the delivery was super quick.
Kept informed at all times on delivery ............snow held things up.......excellent
I got attracted to Horsham because they were great value, how pleased I was when there service matched their value. Can't wait to save up enough to use again.
Helpful staff, great products & amazing prices
My item was sent to the billing address rather than the delivery address. This may have been the delivery company's fault, but it was massively inconvenient. Otherwise the delivery was prompt, and the item as advertised, and in perfect condition.

Reply from Bose @ Horsham
I ordered my Bose SoundLink II speakers over the weekend and they arrived promptly within a couple of days. I even sent an e-mail changing the the delivery address late on the Saturday evening and amazingly received a response from Paul at Bose@Horsham confirming. This is what I call excellent customer service. I will definitely be using them again in the future. Well done..
Ordered my product online but had to phone the store to check something, the staff could not have been more helpful and my order was completely stress free!
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