Hostfast/3ix our domain and host has become one of the worst host in the industry. We have been using them since last 18-20 years and it was okayish. But for the last 6 months, sometimes website doesn... See more
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Not a reliable service. They were hacked a week ago and shut down the server without creating backups, despite claiming daily backups on their website. They then sent an email explaining their failure... See more
I have LOVED 3iX for Domain Name & HOSTING ESPECIALLY since the 90s!!! I THINK it was!!! FOR decades for sure! THANKS so much Rachel, Steve & Co! In an industry where it's easy to take advantage... See more
I've had them hosting one of my client's websites for over a dozen years and I've never had any serious problems. But last week, the site stopped responding and I sent a request to tech support. I got... See more
very cheap company
very cheap company, not responding customer query.
September 19, 2022
Unprompted review
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Very poor service quality STAY AWAY.
I have been using this service since it was 3ix to host my clients and my websites. The service has continually gone down hill over the last 3 ownership's of this company. Most recently HostFast who's back up system does not work. They were unable to return my websites with 100% accuracy and even two could not be returned at all and had to be built from the ground up again. Our clients were VERY displeased to hear this and we almost lost them both. Their Tech suport, Billing, and General Customer Service are all the same agents and are all scripted and have no clue what they are doing outside of their instruction book they have at their desk. When they get backed into a corner and you basically prove them wrong or ask why something is not working and you know 100% it's on their end and they cannot figure it out they just close out the ticket saying nothing is wrong if you re open it and keep doing so they eventually just place it in a being worked on status and leave it there idle. I have one that has been open for a moth to date and they have not answered any of the questions I have asked. At one point they got so pissed they offered a refund and to close my account which just so happen to be at the end of the current service billing anyway so it wouldn't have been much. We are currently take the steps necessary to transfer out of this company to a new hosting service.
April 1, 2022
Unprompted review
Awful service
Awful service, they may suspend your domain without warning and without any valid reason, the customer service is incredibly slow, and sometimes they don't seem to understand simple sentences.
My domain was wrongly suspended and it took them over 24 hours to restore it.
March 29, 2022
Unprompted review
The worst possible ever hosting…
The worst possible ever hosting company. This is what shows our direct experience.
Their hosting simply does not work never mind it has been prepaid for 10 years ahead. They do not care. Every time we receive pointless and helpless responses from their "customer service support". They do not want to escalate the their own issues and paying for their "hosting" is a clear waste of money and time.
HIGHLY UNRECOMMENDED!
March 22, 2022
Unprompted review
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Hostfast and Hostbig Are Very Low Quality Hosting
Hostfast are Cons. Hosting at Hostbig and Hostfast is very slow.
In fact there hosting is to slow to ever rank in Google.
Save yourself a lot trouble and do not buy Hosting from hostbig or Hostfast.
You will waste your money as you'll just have to move your site and pay again for real hosting.
John J.
August 3, 2021
Unprompted review
hostfast.com is the same company as 3ix…
hostfast.com is the same company as 3ix
current website i host is caveout.co.uk, 98% the website is live and working, had few issues, it seems like if too much SQL database is used they stop the website from working. overall not too bad as a blog or small scale website, with medium level of traffic. i would not recommend 3ix for large websites with predicted heavy traffic website.
5 star for the price
3 stars for reliability
4 stars for quick response of issues reported
3.5 stars overall
April 28, 2020
Unprompted review
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