I want to publicly thank Rakesh G for his thorough and excellent customer service. He was extremely knowledgeable with assisting me on my two issues/questions. He assisted me with getting my WordPress... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I honestly like Hostagator's agents, how the answer questions. I knew nothing on buying domains and hosting but through there help I am able to do that alone now, and the fact that whenever I'm stuck... See more
Company replied
Harshitha Shivamallappa did a monumental job restoring my main website, deleting an old site hooked to it and helping me restore and delete several other sites. Also, he helped get my links redirected... See more
Company replied
Had a support session with Kirankumar Pujar at HostGator and it went really well. He got everything sorted, answered all my questions, and was patient throughout. Clear and to the point — didn't wast... See more
Company replied
Company details
- #25 of 65 best companies in Web Hosting Company
- #129 of 255 best companies in Business to Business Service
- #13 of 27 best companies in DNS Provider
- #82 of 349 best companies in Software Company
- #11 of 25 best companies in Website Designer
Written by the company
We are a leading provider of web hosting, reseller hosting, VPS hosting, and dedicated servers.
Contact info
5335 Gate Pkwy, 32256, Jacksonville, FL, United States
- 1-(866)-964-2867
- reputation@newfold.com
- hostgator.com
4.6
Excellent
18K reviews
Asks customers to review
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Ateef
Reviewing Invoices Over 2 years
Ateef did precisely what I asked for and did it fast. THank you!
November 12, 2024
Unprompted review
Thank you Ateef!
I've used HostGator's chat support twice now for IT issues, and both times my problems were resolved quickly and efficiently. The support team is always friendly and helpful. Ateef, one of the agents, even gave me tips on how to prevent the issue from happening again. Overall, I’m very satisfied with HostGator's support so far!
November 11, 2024
Unprompted review
Prompt Help!
Ateef was prompt in helping with an email related issue and took the time to help us find a possible solution. Thank you!
November 12, 2024
Unprompted review
Ateef from the support team was amazing!
Ateef from the support team was amazing! It helped on configure everything that I was not able to do, really kind and a lot of patience :)
November 12, 2024
Unprompted review
Ateef helped me with the issue I was…
Ateef helped me with the issue I was facing with my hosting and website and solved it for me in the first conversation. Highly appreciated and recommended!
November 6, 2024
Unprompted review
Changing Critical Profile Information
I needed to change the Primary contact on our account. I chat with Ateef who was really helpful and quick in addressing my issue.
November 5, 2024
Unprompted review
Ateef was helpful and knowledgeable.
November 4, 2024
Unprompted review
Great help through chat
Ateef helped me work out a problem I couldn't find on the website. The chat worked well for a change! I like the customer service but still not thrilled with Hostgator eliminating services I've been using for YEARS!
November 4, 2024
Unprompted review
Ateef did a great job helping me…
Ateef did a great job helping me re-locate my Wordpress website from one folder to the main folder of my website and connected it to a new domain name. Thank you for the great help!
October 31, 2024
Unprompted review
Ateef succeeded where all the previous…
Ateef succeeded where all the previous chat advisors failed! Thank you so much Ateef 💯😊
October 29, 2024
Unprompted review
i am satisfied with agent Ateef
i am satisfied with agent Ateef, to guide me about how to add domain and he tell me very easy way so i am satisfied with this agent thank you
February 10, 2024
Unprompted review
Ateef went above and beyond
Ateef went above and beyond. Instead of just diagnosing the problem, he manually installed items and reconfigured the .htaccess file correctly. That's not just customer service, that's hard-core IT support.
October 3, 2024
Unprompted review
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