Strivers Reviews 

I engaged "Strivers" (AKA HostGenius) for their PM support and growth services from June-August 2025. I need to warn other property managers, as their Trustpilot "rebrand" appears designed to escape accountability for systematic failures.

What They Promised vs. What They Delivered:

Lead Generation: Zero prospect lists despite repeated promises. Assigned staff member was fired mid-project.

Platform Training: Multiple promised tutorials never materialized despite missed deadlines.

Listing Management: 3+ weeks to launch a basic property (my assistant completed it in 1 hour).

Coaching: Sessions repeatedly canceled without follow-through.

Result: $7,398 charged. Zero services delivered.

Deceptive Billing Practices:

Billed for 15 properties when I only managed 13 STR + 3 MTR

Justified arbitrary billing cycles as "cash flow management" — you're paying their vendor costs

No transparency on property count or billing structure upfront

Refund Coercion:
After termination for breach:

They offered a refund only if I signed a non-disparagement agreement first

I declined to sign until after payment

They've now ghosted entirely — no refund, no communication

High Staff Turnover:
Multiple team members unavailable or fired during engagement = no service continuity.

Red Flag:
The rebrand from HostGenius to Strivers on TrustPilot while keeping the same website suggests they're trying to escape negative reviews rather than fix underlying operational problems.

Bottom Line:
If you're considering their PM support services: Don't. Their guest experience may differ, but their business support is non-existent. Multiple state AG investigations are pending. Look elsewhere.

Nothing about this company is legit. The people, the names - nothing matches. It's a scam - quick and simple.

DON"T WORK WITH THEM!

I hired them to find a tenant for one of my investment properties. The tenants they found destroyed my place and didn't pay the rent for months. It took me almost 3 months to get rid of them. Between damages and missed rent payments, it cost me around 10K. I found out they didn't check the provided references and didn't even get the documents for the candidates that they 'selected' as my tenants. They were very hard to reach out and never called back. THey were very unhelpful during all process.

My neighbour happen to take a photo of a person leaving my suite late at night. The same time frame that my stuff was missing. The photo looks identical to one of the main representative of this company. Of course they are going to give you the run around and are very dishonest. I’m thinking about going to the local news about this company to warn others. DO NOT USE THIS COMPANY.

This agency is run by a bunch of children. Beware.
I used to them to rent out my apartment in Vancouver. They dodged emails avoided phone calls and couldn’t find me tenants over a five week period. Eventually I got the job done myself in one week after getting a hold of someone at their company that had my spare keys.

I used Host Genius to manage my Airbnb rental for 3 months during the winter. The same time frame the previous year I had used Craigslist to sublet my place, and I ended up netting the same amount. I also came back to 100's of dollars worth of missing goods, some irreplaceable, that the Host Genius guys absolutely denied all responsibility on. I couldn't get a hold of them for a week after until I spammed different people in the company, the eventually reimbursed me $100 out of nearly $500 of missing items. The company is run very unprofessionally, the company just employs a bunch of kids in their early 20's, it's definitely a stepping stone job.