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Hostinger Reviews 67,064

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TrustScore 4.5 out of 5

4.7

Web Hosting Company
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Review summary

Created with AI, based on recent reviews

Considering 14,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and professionalism, highlighting exceptional customer service. Many people appreciate the personalized approach and the efficiency with which issues are resolved, often noting quick responses and clear communication. The overall service is described as excellent, with users finding the platform easy to use and reliable for their web hosting needs. However, some people were dissatisfied with the customer support, describing it as unresponsive or unhelpful, particularly when dealing with AI bots that couldn't escalate issues to human agents. A few other people also felt that the website had issues, such as aggressive security measures blocking legitimate traffic or difficulties with domain connections, leading to frustration and downtime.

What people talk about most

Staff

Users describe positive interactions with staff, praising their patience, helpfulness, and efficiency. Many... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support agents for... See more

Service

Consumers find service to be positive. Many reviewers praise the helpfulness and efficiency of the support... See more

Website

Clients share ambiguous opinions on website experiences. Many reviewers praise the platform for its... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm pretty new to all this VPS and hosting stuff, and honestly had no idea what I was doing at first. Reached out to support not expecting much, but the agent I got was really patient and actually too... See more

Rated 5 out of 5 stars

Hostinger is a very good hosting site to use. The pricing is phenomenal and it's very beginner friendly even if you're building your first website. I LOVE IT and will be recommending it to anyone who... See more

Rated 5 out of 5 stars

Hostinger goes beyond just hosting. They give you tools that help you create, manage, and secure your web presence!! An amazing company that is leading the pack with innovation and ease of use!!!

Rated 5 out of 5 stars

I recently moved my client’s website (dafontstyle.io) from another hosting provider to Hostinger, and faced some issues during the migration process. I contacted support, and Rafael assisted me.... See more

Company details

  1. #13 of 60 best companies in Web Hosting Company
  2. #98 of 243 best companies in Business to Business Service
  3. #8 of 27 best companies in DNS Provider
  4. #14 of 52 best companies in e-Commerce Solution Provider
  5. #7 of 29 best companies in Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67K reviews

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Rated 1 out of 5 stars

They say you can cancel your…


They say you can cancel your subscription within 30 days.
But you won't be able to access the cancellation option.

May 1, 2026
Unprompted review
Hostinger logo

Reply from Hostinger

Hi there,

Listening to our customers is essential to us, so thank you for sharing your experience. We hope to make sure everything is clear.

If you want to make any changes in a Hostinger account or the services on it, it's necessary to log in to it first for security reasons. In case you cannot access it, please use the Account Recovery form (https://auth.hostinger.com/account-recovery) so you can recover this access.

Best wishes,
Gabriela from Hostinger

Rated 4 out of 5 stars

Hostinger has been intuitive to use

Hostinger has been intuitive to use, hosting plans pricing have been competitive, and although some "offers" (like so called FREE email) are annoying, I am please over all.
Onsite Help and Q&A have covered most issues so I've not had to contact customer Support.

May 2, 2026
Hostinger logo

Reply from Hostinger

Hello Carlos,

Thanks for sharing your feedback! Our customers' opinions are the key to helping us improve.

Best wishes,
Gabriela from Hostinger

Rated 5 out of 5 stars

I met a very professional

I met a very professional, empathetic, and patient expert in customer support. What I thought was insurmountable found a solution with him.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Hostinger is great all time

Hostinger is great all time. As a freelancer my best decision was to move all of my clients site to hostinger.

I really like the easy to use dashboard and support is amaing.
Highly Recommended :)

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to appreciate the technical support..

I would like to appreciate the technical support provided by the Hostinger team. The technical person was highly knowledgeable, patient, and responsive throughout the process. They clearly understood the issue and guided me step-by-step to resolve it efficiently. Their communication was clear and professional, which made the experience smooth and stress-free. I am satisfied with the support received and truly value their prompt assistance and expertise.

May 2, 2026
Unprompted review

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