Hostinger Reviews 

Domain name crypto-luxury.io is a big time scam still scamming people and steal funds but hostinger refuse to take action

UPDATE:
Hostinger still refuse to suspend scammers domain as police report and evidences of scams has been sent to them. Mentioned website still trying other technics to steal fund from their customer and not delivering products.

This company is pure scam... they charge you for a year of every service. Then as others have mentioned they suspend your account without any explanation or reason.

They are proper theives... Make a dispute with your bank on these guys. Also check their 5 star reviews, they are fake. All reviews are first review customers... They bought them 100% ...

This company is pure scam... you pay them, they suspend your domain after 1 day for unknown reason they say, then they refer to their terms of service when you ask for a refund.

They say, we can suspend all we want when we want and don't have to refund.

Okay well, will make a dispute from my bank... you nasty company. Stay away from these guys.

This is the nastiest place you can buy a domain.

We currently run an ecommerce store, out of nowhere they suspend our domain. Now we getting spammed on the phone and threats from customers.

This nasty company can end our business if they don't make it active again.

Stay away from them. THeir 5 star reviews are fake!

Update: They try to pretend they want to solve a none existing problem. The have locked us out of the account and charged us for a year of domain and email usage! Will contact the bank for that part, then we just need to sort a new domain. Took 3 days to get all customers to understand the situation you created!

Stay away from this place unless you want to suddenly lose your company / website, because of unknown things with hostinger.com

This place is VERY nasty! They can without any warning or sign just suspend your domain.

If 1 mad competitor write them, they just close it down without investigating or asking any questions.

Now we have customers very confused calling us and asking whats going on.

They simple destroy our complete business these crazy idiots... So I want to report Apple one of the Apps are not working, please close down apple.com... and they would do it. How dumb are they....

Would stay far away from this company, their 5-star reviews are basically fake as well. Try to check them ....

These people suspend the website without any reason and say that we are looking for the reason. I bought my hosting plan for Rs 9000. And that hosting plan was suspended in 2 days? And these people do not even give any reason. I have been complaining for three days. Every day they tell me different reson things.

I have VPS, how could anything harmful affect the network, so the company suspend the vps, it is not reasonable for a company to do this, it suspend and then asks you to solve the problem

I didn't use the account. The account was suspended within just three days. And I didn't use it either. Deleting an amount of twenty-two thousand is not a good thing. It is my right to return the amount. If I have misused the domain. But why was Hostinger suspended? Then return the amount to them. The matter is over.
My account has been closed within three days. It is necessary that they give me a warning first. Then suspend the account. But unfortunately, my account has been closed directly. The domain I have suggested was free in Hostinger. And I took it for four years. My amount has also been lost. That is, no refund. This website is not safe. It is just a scam. And a fraud. Although I have not done any such wrong activity...
not:I didn't use the account. The account was suspended within just three days. And I didn't even use it.

POOR SERVICES
Hostinger, backend team are lazy and don’t want to resoled the issue on time
Anyone can submit complain about your domain, and Hostinger directedly suspend the domain without concern with you
I am not recommending Hostinger to anyone

They will suspend your domain as soon as you decide to turn of the automatic payment renewal. I used it for a year and found it extremely complicated and time demanding compared to adobe portfolio, for example. They will renovate your domain without informing you, and when you turn off the automatic renewal, they suspend the website even in a case like mine, where i still have 10 months of paid domain.

one day they start to charge me for a lot of different domains until i remove the credit card from the website, they said it was somebody to hack my account. them they block emails account from my account because they said it has been used to send spam, now the suspend one of my domains because they believe it was a fake shop.
Technical support is the worst you start an email, and you will receive a response from 10 or more different persons, and you have to explain over and over again every time what is going on.... and days after that there is no solution and again you have to explain every day to a different person what you sent in the first email.....

Deteriorating Customer Support and Unfair Account Suspension

Recently, I have noticed a significant decline in Hostinger’s customer support. Previously, responses to inquiries would come within a few minutes, but now it takes 10 minutes or even longer, even when the support agent appears to be online.

An even bigger issue arose with my hosting plan. Although there were still 14 days left until its expiration, Hostinger decided to suspend it because they failed to deduct the payment from my account. Just a few hours later, I topped up my account and attempted to make the payment, but my hosting was already blocked, and my websites have been down ever since. More than 24 hours have passed, yet the issue remains unresolved, and customer support has not provided a clear answer.

This kind of service is completely unacceptable. Instead of helping to resolve the situation, Hostinger has made it even worse. I have been a loyal customer, but after this experience, I am seriously considering switching to another provider.

UPDATE:
It has now been over 84 hours, and my account is still blocked. I appreciate your efforts, but I am becoming increasingly concerned as this issue remains unresolved.

As I mentioned before, I run a marketing agency, and due to the account suspension, my clients' websites and email services remain offline. This is causing significant disruptions to my work and affecting my clients as well.

I also noticed something very concerning—while my account is still not working, the ticket I opened is marked as "resolved", even though the problem is clearly not fixed. Additionally, I received a faster response to my feedback than an actual solution to my issue, which is frustrating.

I kindly ask you to urgently prioritize unblocking my account while the payment adjustment process continues. I understand that technical and financial issues may take time, but my services should not be interrupted because of this.

Please provide an update as soon as possible, and let me know if there is anything I can do from my side to help speed up the resolution.

I've been a customer of this hosting service for 10 years, and while the hosting itself is generally good, their account and domain blocking system is a serious issue.

This is the third time in two years that I’ve had a domain blocked for no clear reason, despite having an active payment. My current domain is fully paid until September 2025, yet it's blocked due to some vague "chargeback" issue.

Each time this happens, support tells me to "check with my bank" or follow unclear steps, but the problem is clearly on their side. My bank confirms there are no chargebacks or issues, yet my account keeps getting flagged.

I even asked for proof of the transaction so I could follow up with my bank, but they were unable to provide it. This is highly inconsistent and raises concerns about their process. Instead of helping resolve the issue, it feels like an unnecessary delay and a terrible customer experience.

The first time, it took over a month to resolve. Now, I’m stuck dealing with the same issue all over again. I have given them the same feedback before, yet nothing has changed. Their internal processes are inconsistent, and their explanations are vague at best.

If you're considering this hosting provider, be warned: their account management policies are unreliable, and they may suspend your domain even if it's fully paid.

Until they fix this, I cannot recommend their service.

Hosinger has terrible customer service. They can suspend your email anytime without warning, and once that happens, they refuse to provide any help. There’s no proper support or explanation, leaving you completely stranded. Instead of assisting their customers, they ignore complaints and make the process unnecessarily difficult. It’s extremely frustrating to deal with them, and I wouldn’t recommend their services to anyone. If you’re looking for a reliable company that values its customers, stay away from this one. They lack transparency, accountability, and professionalism. Avoid them unless you want unnecessary stress and problems!

Stay away, people! Hostinger.com will suspend your domains without warning or reason.

14/8/25 Response to Hositnger's 27/2/25 reply:
The URL 'betterbank.app' is not 'suspicious'. Hostinger has its own overly-onerous rules about the use of words like bank, wayyy out of kilter with my jurisdiction's requirements, so it wasn't worth the hassle arguing with 'computer says no' customer services. Go elsewhere, people!

the worst provider i ever seen if i purchase the domain that will suspend with in two days even i didn't host the website or not pointed to other servers but my domains are suspended. worst customer support if i get a ticket and ask them to give me the exact reason and logs they reply after one day what if i have a more than 10 clients and if any problem happen how can i manage the client? best to move another provider

EDIT: But I am saying i did not do anything related to phishing. Please understand it. You did not even give me any proof/warning and directly suspended the whole account. Please, I beg you. Pleaaseee, take a review or atleast let me know what did i do????

I’ve never felt more broke than I do right now because of Hostinger (╥﹏╥) . Don't know what to do!

They suspended my whole account including a Hosting plan with over 25 Domains because they thought or claiming they confirmed that I had phishing site. But I promise I don't have any knowledge about Hacking/Phishing.

I just built gaming websites where users can play online games but I don't know why they did suspend my whole account. That was my whole life savings. I left my University just because I wanted to continue and scale up my online career but they did destroyed everything. Now, they are not even helping me to get out the situation.

Please if Hostinger support is watching this review, please please please speed up my Query #213177. If i do something bad with me in this time, only and only you will be responsible.

I know they suspended the whole account because of just one domain because they knew that I was loading their servers and they just blew up everything in a couple of minutes destroying my months of efforts, hardworking and sacrifices.

I have never been this frustrated with a hosting provider in my life. Hostinger just suspended my entire hosting account because of a domain that isn’t even pointed to their servers and isn’t even owned by me anymore!

Here’s what happened: When I originally bought my hosting plan, I listed a domain (thestylesavvy.com) that was in my control at the time. Later, that domain expired, and someone else purchased it. I had completely forgotten about it, and since it was not hosted on Hostinger, I never removed it from my hosting account.

Now, out of nowhere, Hostinger suspended my entire hosting plan because their system flagged that domain for phishing—even though it’s hosted elsewhere! How does it make any sense to suspend my whole account for a domain that is no longer mine and isn’t even using their servers?

To make matters worse, their customer support is useless. Instead of fixing this obvious mistake, they told me they need 5 business days to “investigate” the issue. Investigate what exactly? The domain is publicly visible, and anyone can see that it’s not pointed to Hostinger. It should take 5 minutes, not 5 days, to confirm this.

This is beyond ridiculous. I have urgent business websites hosted with them, and because of their poor policies and lack of common sense, my entire hosting account is suspended, affecting my live websites. I even suggested the most logical solution—simply remove the flagged domain from my account and unsuspend my hosting—but they refuse to act quickly.

I regret ever choosing Hostinger, and I’ll never use their services again. If you care about your business, stay far away from them. Their system is broken, their policies make no sense, and their customer support is the worst I’ve ever dealt with.

Hostinger, fix this now!

We have now waited days for the unsuspension of adultagencyads.com after they promised to do that yesterday and the site has still not been unsuspended. They suspend your site over alleged abuse, and when that is sorted, they have no respect for maintaining good business relations with your clients but getting your site back online in a timely manner.

Pathetic service, if you have another option, never buy anything from Hostinger. They have the most incompetent and immature team members in the hosting domain I talked ever about.

Do not fall for their cheap pricing, they are cheap by service too. Pay a little more to others, that will be worth it.

They can suspend your hosting service just because one of your competitors complained that you're promoting something wrong.

They can suspend your domain name just because your address is wrong and without any message or notification.

When you have any issue with your hosting or domain, their team members hardly going to help you, maybe they are not capable.

They may ask for your details, personal identity, and address proof for every new domain you are going to buy.

You're seeing their positive reviews on Trust Pilot just because their customer care team asks their users to review them on Trust Pilot.