Hostinger Reviews 

They suspended my website for no clear reason, and when I try to contact support, you hide behind a useless AI chatbot that won’t even let me talk to a real person. What kind of garbage service is this? You’re quick to suspend websites but too cowardly to let your customers speak to a human. Absolutely pathetic!

Works not bad after 2 years using web hosting.. Once what i not support is, hostinger block all your functions and usability at same day as your plan end..

I just share i refer link in facbook , then i got 3 refer and they buy hosting total amount is $99 . after i can not use my account, i can not pay any thing after payment day then suspend my account, i contact support told me my payment method problem but i can not make any payment after i submit my nid and bank statement for account recovery . now after 3 day sent me a email my bank statemet not proof that my address . hostiger big scam for refer they can not payment refer amount also payment time account susupend

Look at the absurd situation this company, which claims to be serious, has caused to my projects. I have had a VPS with several domains for over four years, and recently they started using AI for practically all support. Speaking to a real person has become extremely difficult.

After hours trying to get assistance, I finally reached a human agent and proved that the suspension of my VPS had been a mistake. The most absurd part is that they could not even properly explain why it had been blocked. They admitted the error and restored the service.

The next day, another domain was blocked under the same generic justification: “fake_crypto.”

One of the domains is called phantomminer, with the cfd extension, and it was registered solely for a project demo. The other is demo-rainbet, also a demonstration website used to present projects to clients.

Now pay attention: Phantom is the name of a crypto wallet, and Rainbet is the name of a crypto casino. Apparently, Hostinger’s “super AI” saw those words and decided the websites must be crypto scams. Based only on that assumption, they blocked an entire VPS, even though it contains other websites, projects, and files.

As I write this, Hostinger has replied asking for documents and claiming that the domain phantomminer, with the cfd extension, is suspicious of cryptocurrency mining. This makes absolutely no sense. That website has nothing whatsoever related to crypto: no mining, wallet, balance, wallet connection, payments, tokens, or even a single sentence about cryptocurrency.

It is unbelievable that a company can suspend all of a long-term customer’s projects based on an automated interpretation of a domain name, with no real review, no prior notice, and no effective way to defend

Now dont buy hostinger, it will suspend your account with prior intimation or any explained reason. it has suspended my 4 accounts without any reason even some are 3 years old. and 1 was next day of the purchase.

My VPS was permanently suspended over a phishing abuse report. The flagged content came from an old, unused subdomain application on my account that had been compromised by a third party — not from my actual business application. I fully accept responsibility for securing my server and I'm remediating it.
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▎ What I find unacceptable is Hostinger's response: they refused every option to retrieve my data — no temporary access, no read-only access, no rescue mode, no snapshot download, no data export. I am legally required (EU/GDPR + Italian law) to retain my customers' booking records, and I was left with no way whatsoever to recover them.

A hosting provider can suspend an abusive server — that's fair. But permanently destroying access to a customer's own legitimate data, with no export path at all, is a serious failing. I would urge anyone hosting important data here to keep independent off-site backups and not rely on Hostinger to help you recover anything.

Suddenly my hostinger account hasbeen suspend i unable to acess my account now. database and files hasbeen lost. my client now abusing me and i lost my clients for more : +919625451292

Hostinger has just suspended my little business website saying that it looked like spam.
This was for my coaching business, this is a high handed unpleasant thing to do, I have appealed and will update here.
I don1t know what they are doing, I was just about to upgrade my plan with them. Not now, if they suspend your site they are not worth dealing with, go with a good UK company.
Hostinger also won`t let me login now, in order to speak to Kodee their strangely named AI assistant, they have also taken my domain name.
AVoid avoid avoid unless you want your business taken offline.
I have just got a message that the website will be reinstated.
Will let you all know.

Hostinger suspended my domain without…
Hostinger suspended my domain without giving a clear, consistent, or properly explained reason. The reasons have changed over time and still make no sense. I’ve provided ID, proof of address, and a full chronology, but they keep demanding documents that don’t exist in the form they want and won’t lift the suspension.

I explained the situation clearly and that my products were for research use only, not for human consumption. They still refused to resolve this. My business has suffered real commercial harm: lost sales, lost customers, and damage to my brand.

I sent a final letter before claim and demanded my domain be released and a full refund. Their response was vague and inadequate. I now have to consider legal action.

If you use Hostinger, they can suspend you with little explanation, block your domain transfer, and leave you with no recourse while your business suffers. Do not use them. Go with a different provider.

I rarely leave negative reviews, but unfortunately my experience with Hostinger has been extremely disappointing and financially damaging for my business.

I currently operate more than six e-commerce websites and two corporate websites. One of my main e-commerce platforms — which has been operating legitimately since 2022 and handles a high volume of sales — was suddenly suspended without prior notice under allegations related to “fraud/scam,” “phishing,” or “fake site.”

This interruption caused severe damage to my operations and resulted in significant financial losses due to interrupted sales, customer impact, and downtime.

What disappointed me the most was not only the suspension itself, but the complete lack of transparency, professionalism, and consideration in the way the situation was handled.

Hostinger informed me that the website had been reported by a company. However:

* I was not given prior notice before the suspension.
* I was not given a fair opportunity to clarify the situation beforehand.
* I politely requested screenshots or evidence of the report because the same company that supposedly submitted the complaint asked me to provide proof from my hosting provider.
* Hostinger refused to provide any evidence, screenshots, or meaningful details regarding the accusation.

As a legitimate business owner, being categorized under labels such as “fraud,” “scam,” “phishing,” or “fake site” without transparency or proper investigation is extremely damaging and unprofessional.

I fully understand that hosting providers must comply with abuse reports and security procedures. However, there should also be a reasonable process that allows established businesses to respond, clarify misunderstandings, or provide documentation before drastic actions such as full suspension are taken.

A sudden suspension of a company’s primary sales platform without proper communication can seriously impact:

* revenue,
* reputation,
* customer trust,
* and business continuity.

In addition to the financial losses caused by the downtime, Hostinger also had control over my production database infrastructure, including inventory and critical operational data. What made the situation even more concerning was that they refused to provide me with access to my database backups and website files after the suspension. This created a serious risk to my business continuity and significantly increased the stress and impact of the situation, especially given the lack of transparency and communication throughout the process.

What makes this situation even more difficult to understand is that I contracted a Cloud Enterprise hosting service for 5 years with a value of €2,399.52, in addition to Premium Business Email services for another 5 years costing €191.52, both active until May 2029.

Considering the scale and long-term nature of these contracts, I consider it extremely disrespectful and unreasonable to suspend my services without prior notice, without requesting clarification, and without providing any meaningful evidence, while simultaneously labeling my business as related to “phishing,” “fraud,” “scam,” or “fake site” activities.

Realistically, what serious customer would commit to long-term enterprise services for 5 years, investing thousands of euros in infrastructure and business email services, with the intention of operating fraudulent or phishing activities?

Unfortunately, my experience with Hostinger’s customer support during this issue felt arrogant, dismissive, and lacking genuine willingness to help resolve the matter professionally.

Because of this experience, I have decided to move my infrastructure to another provider.

I sincerely hope Hostinger improves its communication, transparency, and handling of abuse complaints in the future, especially when dealing with legitimate long-term businesses.

chatbot wasn't clear about what caused the vps to get suspended, I knew it was bandwidth related, was able to escalate to a human that also use a LLM to generate responses but was more clear on what caused the automated system to suspend the vps, we discussed the technical aspects of the detection and the vps was resumed. Overall good customer service interaction.

useless company
i buy domain For Provide information hostinger suspend. same domain buy from namecheap and domain is okay. I said leave hostinger and shift another plateform

I used to like working with Hostinger, but lately they’ve been suspending my domains for no reason. They let me purchase the domain, I pay for it, and then they suspend it right after. I can no longer buy domains under my plan because they suspended 5 domains and don’t allow me to delete them. It feels like they do this on purpose to make you upgrade. I don’t recommend this company!!!

its good but there automatic suspention system is so bad give non valed reason to suspend first one when someone ddosed on my vps so they suspended my vps 2nd one saying just they found a virus and i need to update that something like js file 3rd one using it for a minecraft server event and it goes outbound high

Horrible team of services. Know that after any services that you buy to this company they suspend your services and dont look to your rights. We recomend to buy services in another suppliers.

Worst company ever. Dont buy domain to them. If your competition sent a email to them. They suspend your domain. After this take a week checking even you are right and did nosting bad. I recomend other company but stay away.

i was big fan of hostinger but now days hostinger is becoming worst. my hosting is suspended 2 times in a month and reason was 'someone it attacking your website by ddos'. this is our fault? you need to improve your servers if they are getting effacted. what is fault of customer?. and after suspend they take 4-5 hours to unsuspend. we are developers and we user your many hosting and vps's. but now we need switch to another trusted plateform

Avoid Hostinger at all costs!

Do not fall for the low introductory price. After the first few months, the renewal costs are significantly higher, making them more expensive than many competitors. The cheap starting price is simply a trap.

On top of that, the hosting service does not perform as it should. There are hidden costs, and you end up paying much more than expected.

Customer support is extremely frustrating. During the first months, you mostly deal with an AI bot, which makes it very difficult to get real help. When you finally try to raise questions or concerns, they can suspend your account without warning or proper explanation.

That’s exactly what happened to me. My account was suspended without clear justification, and I lost access to my websites. I paid for two years in advance, and now I have nowhere to turn. No proper support, no accountability.

Be careful — this can cost you a lot of time, money, and stress.

worst services they suspend your service and then blacmail to pay extra from the service

Be very careful. They can decide to just "suspend" any website, they will not give you any reason. The site was 100% clean, I honestly can not understand what happened :

Business Web Hosting has been suspended
Your website on your Business Web Hosting plan has been suspended due to the following reason: abuse
More details available in our Terms of Service.

They do not explain anything, they do not give you the reason, they just suspend and you can't appeal it.
I would not recommend Hostinger at this point.