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Hostinger Reviews 65,883

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional attitude, often highlighting specific individuals who went above and beyond. The customer service is frequently described as responsive, effective, and understanding, with many appreciating the clear communication and quick problem resolution. People also find the service to be smooth, professional, and easy to use, particularly noting the user-friendly control panel and efficient setup process. However, some customers also noted issues with website performance, experiencing slow loading times and server problems, which they felt made the service practically unusable. A few other people also felt that the website builder was not intuitive and that the backend was too busy. There were also occasional complaints about billing support delays and difficulties with changing nameservers, as well as concerns about websites being suspended without notice.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the support team for being responsive,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the support team for being... See more

Service

People report positive experiences with service. Many customers praise the excellent hosting service,... See more

Website

Customers consistently note ambiguous experiences with website functionality. Many reviewers praise the... See more

User experience

Consumers generally find the user experience to be positive, highlighting the ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've used Hosting for a while, and they keep getting better. Their prices are good, their support is great, and their AI assistant Kodee is VERY helpful. Rather than referring me to endless help docs,... See more

Rated 5 out of 5 stars

I've been using Hostinger for a while now and I'm genuinely satisfied. The performance is stable, loading speeds are good, and the control panel is very user-friendly. Setup was quick and smooth. Supp... See more

Rated 5 out of 5 stars

I had a critical configuration issue with PHP 8.2 and PDO extensions on my Laravel project. I spent hours trying to fix it, but thanks to Mantas, the issue was resolved professionally. He went deep in... See more

Rated 5 out of 5 stars

Hostinger's service has what I need for email and domain with the right features and a fair price. Other hosting services claim to be the best but they bury you in complexity and marketing, more inter... See more

Rated 5 out of 5 stars

I've been with Hostinger for a couple of years now. Paying in advance for several years made it a good deal. I don't like that I can't get anyone on the phone, I knew this before I started. Realistica... See more

Rated 5 out of 5 stars

You guys make the creation process really easy! Besides, the platform is solid, plus I'm really proud to be able to observe my website anywhere in the world!

Rated 5 out of 5 stars

Thanks Natalia, I was very frustrated and the AI honestly isn't efficient. It asks the same questions before you get to a person. But once Natalia got there it was step by step and it was fixed.

Rated 5 out of 5 stars

Being a new startup, I originally joined Hostinger on price alone. I quickly learned that they are a premium provider. The amount of options they provide is extensive and their customer support is r... See more

Rated 5 out of 5 stars

The after-sales engineer, Yassine, provided top-notch efficiency and professionalism. His service attitude was also excellent, and he communicated very kindly. He quickly resolved my issues regarding... See more

Rated 5 out of 5 stars

Sheilla actually made my experience with her great she helped me sort the issue i was facing with my domain

Rated 5 out of 5 stars

Initially I was having trouble. I was connected to Cindy via chat and received fantastic help. Not only was she patient, but she also explained things in a way that I could understand.

Rated 5 out of 5 stars

The service was smooth and professional. The team was responsive and handled everything clearly and efficiently. I appreciated the fast processing and clear communication throughout the process.

Rated 5 out of 5 stars

I was having issue buying a specific domain, but support agent gave me best and instant help.

Rated 5 out of 5 stars

I am using Hostinger mainly for domain management and connecting it with my Google Sites business website. The process was smooth and easy to configure, especially DNS settings and domain linkin... See more

Rated 5 out of 5 stars

i was having somme issue with my website and the support of miss maria was the best interaction without latness and effective solution

Rated 5 out of 5 stars

I was previous on another webserver provider that was charging a lot of money. I came here for the value but i found building the website really good. Good options, good ai if needed and customer serv... See more

Rated 5 out of 5 stars

The Anti GoDaddy solution. All of the benefits, lower costs and none of the aggravations.

Rated 5 out of 5 stars

Wulan was Great! She was responsive, friendly and it didn't even take more than 5 minutes to get what I needed done. Highly recommended and Wulan is a blessing to the customer service community!

Rated 5 out of 5 stars

Patrick was very helpful and resolved my issue quickly. He even went a step further by referring me to platforms where I can sell domains I couldn’t get a refund for, which I really appreciate. Great... See more

Rated 5 out of 5 stars

Most of times we need your service for our bussiness.Its really helpful to us.Thanks for providing great service on time.We are really enjoy your service thanks for love,help and support.Thanks for ev... See more

Rated 5 out of 5 stars

Great technical support by the one of the team experts when AI assistant run its course. The escalation to a human support is aptly applied here. Thanks Han!!

Rated 5 out of 5 stars

Ragnar of Hostinger got it done!! What we could not do in 3 days he fixed in a few minutes and got us up and running just in time for our ads to run and right before our news interview.

Rated 5 out of 5 stars

The agent answered all of my questions and in a timely manner. The information provided helped me resolve the issues I was having.

Rated 5 out of 5 stars

Hostinger, believe it or not, the website is easily to be indexed by search engine, and this hosting service for sure is SEO friendly.

Rated 5 out of 5 stars

They are unrivaled and only getting easier and easier to use. I run several websites purchase domains and host agents and websites all through hostinger . best all in one and one of the most affordab... See more

Rated 5 out of 5 stars

I previously had 2 subscriptions with Hostinger and consolidated them into one. I was a bit confused about the logistics of switching my email between hosting plans as well as integrating Google Works... See more

Rated 5 out of 5 stars

he simply looked up the e-mail I used to set up the domain . I was using the wrong one.

Rated 5 out of 5 stars

They are way faster, accurate and knowledgeable. Know how to solve the customer problem, because they understand. Thank you.

Rated 1 out of 5 stars

I am extremely disappointed with my experience. I paid for a full year of hosting via Payshop (entity + reference), and I have proof of that payment. Despite this, Hostinger als... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about how well I like Kodee and the help the AI system has provided me. The response is always speed, detailed and very accurate. I have pasted php code and kickback responses into... See more

Rated 5 out of 5 stars

Restry was incredibly kind and supportive in addressing my query. She truly went above and beyond to help resolve an issue I had been struggling with for over a month. Thank you, Restry!

Rated 5 out of 5 stars

Amazing support, an expert who knows the field and patient enought to gide a blind person ... 10 of of 10

Rated 5 out of 5 stars

Was able to help me recover my data on the weekend. Waited under 15 minute, and was able to help me in about 5 minutes. Friendly support staff. Thanks Mary.

Rated 1 out of 5 stars

Hostinger Horizons is an AI tool that disturbs more than it builds. That AI bot constantly deceives the programmer for easy tasks it often fails, and it always costs you a credit. Several times the w... See more

Company replied

Rated 5 out of 5 stars

Support was helpful, but I think there is a problem when creating sites on the panel, because it is not clear what will be the charges.

Rated 5 out of 5 stars

Abay's support was invaluable — he saved me a couple of hours of tough work. Really appreciate his expertise!

Rated 5 out of 5 stars

Rocio went out of his way to get me my refund. He was very kind and understanding!

Rated 5 out of 5 stars

Rodrigo was incrediblly knowledgable and patient. I problem that I had been strugling with for 2 days, he solved in less than ten minutes. Thank you!

Rated 5 out of 5 stars

Agum, the customer support technician, was very friendly, fast, and helpful with my issue. My issue was resolved in less than 5 minutes

Rated 1 out of 5 stars

Hostinger suspended our website without any prior notice and on baseless assumptions. There was no proper investigation, no clear reasoning, and no opportunity given to explain our side. What’s w... See more

Company replied

Rated 1 out of 5 stars

Very much disturbing hosting Very much disturbing hosting, it always keep on maintentance mode has disturbed alot my SEO, Due to its maintenance my 7 websites' forms are not working which I hosted on... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with Hostinger's billing support. On March 30th, I paid for a 4-year Business Plan. Despite the payment being successful, my account was never activated. I have fo... See more

Company replied

Rated 5 out of 5 stars

I used go daddy too but the response was slow, but on hostinger they were so quick to resolve my issues. When you have businesswebsite running on domain you want to solve the domain issue asap, they... See more

Rated 5 out of 5 stars

nowadays, most companies just want their customer to interact with Ai, sometimes the Ai is not as helpful as they think, but Hostinger is different because AI can be helpful for quick basic queries, b... See more

Rated 1 out of 5 stars

1) The customer service is crap. You get an AI chatbot with no real people to speak with. The reviews that say other wise are lies. 2)The website builder just eats your money. You pay per interactio... See more

Company replied

Rated 1 out of 5 stars

Very much disturbing hosting, it always keep on maintentance mode has disturbed alot my SEO, Due to its maintenance my 7 websites' forms are not working which I hosted on hostinger. Please don't trust... See more

Company replied

Rated 1 out of 5 stars

Pathetic customer service, I have been trying to change nameservers from past 2 hours and the changes don't save. When I tried to contact support, guess what there's no way you can contact a human su... See more

Company replied


Company details

  1. #10 of 61 best companies in Web Hosting Company
  2. #92 of 246 best companies in Business to Business Service
  3. #7 of 28 best companies in DNS Provider
  4. #13 of 52 best companies in e-Commerce Solution Provider
  5. #7 of 29 best companies in Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66K reviews

5-star
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Zunaid

Rated 5 out of 5 stars

Zunaid from Hostinger

quick and accurate response

August 2, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Hello,

Thank you for sharing your thoughts with us! Zunaid is exceptional; we'll be sure to let him know about your review.

We wish you a fantastic day,
Team Hostinger

Rated 5 out of 5 stars

Zunaid did a great job

Zunaid did a great job. I was worried about the lost settings and he restored my website. Thank!

June 11, 2022
Unprompted review
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Reply from Hostinger

Dear Rimza,

We are grateful to receive your evaluation. A separate thanks for praising the efforts of our specialist Zunaid! We will be sure that your kind words reach him.

Kind regards,
Team Hostinger

Rated 5 out of 5 stars

Thank you Zunaid and all Hostinger Support

This dynamic team is always there when needed, it's crazy!

June 8, 2022
Unprompted review
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Reply from Hostinger

Hey there,

Thank you for the time you took to share the feedback with us. We've always got your back, day or night - have no doubt!

Kind regards,
Team Hostinger

Rated 5 out of 5 stars

Thanks for your help,Zunaid.When I had…

Thanks for your help,Zunaid.When I had the problem with SSL,I asked them for help.Zunaid gave the patience to help me solved the problem.And no matter what question I ask ,Zunaid could reply me on time.Thank you for your best service

June 6, 2022
Unprompted review
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Reply from Hostinger

Dear Huanghui,

Our team is thrilled with your feedback and appreciation - we're proud to have earned your trust. We give our word that we won't take it for granted!

Take care,
Team Hostinger

Rated 5 out of 5 stars

Hostinger Support and Web Hosting is the best

Hostinger is undoubted the best experience I had with any web hosting. I have my website hosted with them and i encounter some errors on the way but the support solve my issue within minutes and i was stuck for 24 hours. They are professional. Especially shoutout to Zunaid from Hostinger

June 6, 2022
Unprompted review
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Reply from Hostinger

Hello, Jeremy,

We couldn't be happier to receive your evaluation. Success stories like yours push us to go above and beyond, delivering even better services day by day!

If you have any questions or encounter any difficulties - we've got your back 24 hours a day, 7 days a week.

Sincerely,
Team Hostinger

Rated 5 out of 5 stars

Zunaid Special thanks

A great and special experience. You can stay here. You will get great services and support for any service you buy

Zunaid Special thanks for providing excellent services in a satisfactory manner that deserves respect for what he has done

June 6, 2022
Unprompted review
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Reply from Hostinger

Hey, Sidre,

How nice it is to know that you picked Hostinger as your hosting provider of choice and you're planning to stay. Your feedback is truly appreciated - it indicates that we're on the right track!

Regards,
Team Hostinger

Rated 5 out of 5 stars

Zunaid from Hostinger did a great job…

Zunaid from Hostinger did a great job getting my website back up and running. I was tearing my hair out trying to get it back up. Zunaid was on it and had the issue ironed out quickly!

June 5, 2022
Unprompted review
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Reply from Hostinger

Dear Sherry,

We're truly proud to have such wonderful colleagues as Zunaid among us, and your kind feedback motivates us to work even harder every day while reaching for the highest standards!

Let's keep in touch,
Team Hostinger

Rated 5 out of 5 stars

I am new on hostinger

İ am new on hostinger ( mylumineyes.com ), i transfered mywebsite host (already paid 2 years but it was slow i think) ii hope i will be happy on new host. Today i needed help and from support service "Zunaid" very fastly resolve my problem, really i am very satisfied. Thanks to him

June 3, 2022
Unprompted review
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Reply from Hostinger

Hello,

Thank you for choosing Hostinger as your new hosting service provider. We are happy to have you with us.

A separate thanks for sharing your feedback about your experience with Zunaid. We are pleased to hear that his efforts have served you well.

Let's stay in touch and reach new heights together!

Only the best,
Team Hostinger

Rated 5 out of 5 stars

Good Service

I used siteground before, but the renewal fee was expensive, so I switched to hostinger. There were some issues during the migration, but their service was really good and helped me out, thanks to Zunaid.

June 3, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Dear Emma,

We are thrilled to welcome you onboard here at Hostinger! Having you with us is here genuinely lovely.

Thank you for placing your trust in us. We will be sure to reinforce your decision every day by offering you exceptional service.

Here's to many years of our prosperous partnership. Cheers!

Best wishes,
Team Hostinger

Rated 5 out of 5 stars

Zunaid was awesome

June 2, 2022
Unprompted review
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Reply from Hostinger

Dear Apollo,

Thank you for reaching out to us! Zunaid is truly a great specialist.

Best wishes,
Team Hostinger

Rated 5 out of 5 stars

Thank you to Zunaid from Hostinger

Thank you to Zunaid from Hostinger ! I had an important issue with some (many :) ) settings and also on google, he helped me effectively to solve these problems,he was very patient and professional so I need to mention it ! 🌟🌟🌟🌟🌟 Thank you again 💪🏻

May 30, 2022
Unprompted review
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Reply from Hostinger

Hello, Hexia

What a great thing to hear! Zunaid is very dedicated and deserves this recognition. Thank you for bringing us your experience.

All the best,
Team Hostinger

Rated 5 out of 5 stars

Thanks for the supposrt

Hi, I am extremely overwhelmed by the support given by Zunaid from the hostinger support team in solving my SSL certificate problem in significantly less time.

Thanks

May 30, 2022
Unprompted review
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Reply from Hostinger

Dear Aritra,

Thank you for the five stars. Whenever you need support, we assure you that Zunaid and his colleagues in the Customer Support team will be ready to assist you.

Kind regards,
Team Hostinger

Rated 5 out of 5 stars

Great Support

The conversation was smooth & Zunaid had resolved my issue in one sitting. Thank You!

May 29, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Hello,

We appreciate your five-star review!

Knowing that everything went along smoothly and you can now work on your online projects with peace of mind is simply astonishing. We are always glad to assist!

Best wishes,
Team Hostinger

Rated 5 out of 5 stars

very knowledgeable Mr Zunaid

May 29, 2022
Unprompted review
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Reply from Hostinger

Dear Marcia,

Thank you! We are glad that Zunaid has impressed you with his technical expertise. Our team will ensure that your praise reaches him.

Sincerely,
Team Hostinger

Rated 5 out of 5 stars

Zunaid was very helpful!

May 29, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Dear Jesse,

Knowing that our specialists are helpful to you is truly magnificent.

We deeply care about your success here at Hostinger, and we want to contribute to it as much as we can! Therefore, do not hesitate to reach out if you have questions - we'd be happy to assist you.

All the best,
Team Hostinger

Rated 5 out of 5 stars

Zunaid is very attentive and solved my…

Zunaid is very attentive and solved my problems perfectly.
highly recommended

May 29, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Dear Alejandro,

We appreciate your recommendation! Also, we want to thank you for praising our specialist Zunaid. We will be sure to forward your feedback to him.

Best regards,
Team Hostinger

Rated 5 out of 5 stars

Thank you so much for your support…

Thank you so much for your support Zunaid

May 28, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Hi, Aaajad,

Likewise, we'd like to say THANK YOU for making us your partners in building and developing your online presence. Our team cannot find the words to describe how happy we are to have you with us!

Kind regards,
Team Hostinger

Rated 5 out of 5 stars

Zunaid is very helpful

Zunaid is very helpful. He fixed my website issue super fast and was very knowledgeable in the subject matter. This guy should be given a raise! :)

May 28, 2022
Unprompted review
Hostinger logo

Reply from Hostinger

Dear Kate,

Thank you so much for sharing your insights. Agreed - Zunaid is a fantastic example of Customer Obsession, and we can assure you that our team is aware of it!

Let us know if you ever need our assistance while paving your path to online success - we'll gladly jump into a conversation with you anytime.

Sincerely,
Team Hostinger

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