Hotelfactorylodge Reviews 2

TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 1 out of 5 stars

Dårlig service

Vi havde booket et ophold på hotel factory lodge fra d. 11 juli til d. 15 juli, ca. 5 måneder før vi skulle afsted. Dagen før vi så skulle derhen, efter selv at have henvendt os til dem, får vi at vide at der er sket en fejl og at de har overbooket, men de har lavet en løsning, medmindre vi selv vil finde noget andet. Da det først er dagen før vores ankomst, at vi får at vide, de har lavet en fejl, kan vi ikke nå at finde noget, så vi tager imod tilbudet og bliver rykket over til lungholm slot. Det var et fint sted, men på hotellet havde vi mange muligheder for nogle forskellige faciliteter, bla. værelser med fjernsyn og eget bad og kunne få noget koldt eller varmt at drikke og vi kunne sidde i et fællesrum. På lungholm slot er der ingen faciliteter overhovedet, ikke så meget som en skraldespand og de eneste steder vi kunne opholde os var på værelset, så vi kunne ikke engang sætte os et sted som familie og hygge med et spil eller andet.. Derudover kan vi stadig få morgenmad, men det skal vi køre over på hotellet for at få, plus vi selv skal ud og finde supermarkeder for at få noget at drikke, hvor vi også selv måtte købe krus, da der kun var værelser og ikke andet end det. Det er for dårligt man bestiller en ferie, hvor man forventer en hel masse, for så at blive sendt et sted hen uden noget som helst af det man jo havde forventet og bestilt.

August 2, 2020
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