Hotellsvea Reviews 

1
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TrustScore 3 out of 5

3.2

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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Otrevligt och kränkande bemötande

Min svårt sjuka syster reser med två personliga assistenter till Simrishamn. Bokat två rum, ett "handikappanpassat" rum med en extrasäng till personlig assistent samt ett ordinarie rum. Efter natt 1 ber den personliga assistenten att lakan ska bytas i extrasängen då den andra personliga assistenten sover där natt 2. Vid utcheckning blir de personliga assistenterna fruktansvärt otrevligt bemötta och beskyllda för att ha urinerat i extrasängen pga att de bett om nya lakan. Personal på hotellet kräver betalning för madrassen som de påstår att de fått slänga. Enhetschef från kommunen kontaktar hotellet och ifrågasätter Sveas bemötande. Hotellpersonal lovar att återkoppla. Detta har fortfarande inte skett. Hotell Svea är definitivt inget hotell för en sjuk rullstolsbunden person som har personlig assistans 24 tim om dygnet.

October 23, 2024
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