Hotgrass 

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Rated 1 out of 5 stars

Terrible customer service, try to cancel order,doesn't work, I have way better luck at other sites.These people suck

Rated 5 out of 5 stars

I’ve been with Hotgrass for 2 years now and I don’t plan on switching anytime soon. Fast, affordable, convenient. Never had miscommunication’s with them. On the rare occasion I have had to speak to th... See more

Rated 5 out of 5 stars

Nothern lights, good stuff. Just bought an ounce, the quality is amazing, would recommend this to even a newby smoker, no regrets getting it. Thanks for coming through hotgrass, never regret a purchas... See more

Rated 5 out of 5 stars

I asked for a specific syrup. It wasn’t available. A perfectly acceptable alternative was sent with an free edible gift for my trouble. This is typical of the excellent service I’ve received for nearl... See more

Company details

  1. Cannabis store
  2. Alternative Medicine Practitioner
  3. Herb Shop
  4. Herbal Medicine Store
  5. Vaporizer Store

Written by the company

HotGrass weed delivery is home to the cheapest ounces in Canada! We guarantee we're the best price around for cannabis, edibles, shrooms, vapes, concentrates, CBD, bulk buying weed and more!


Contact info

All reviews

(56)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not trust

Literally lied about post office tracking being out, took them almost full week to get and I’m in Alberta, I coulda walked there faster and then charge 26$ for shipping is ludicrous!! I’ll be sticking with cheapbuds and BCBX they can actually handle the volume, also they send free pre roles and gifts and you get points, Hotgrass you’re a liar and just lost a lot of business!! Boycott!!

June 16, 2023
Unprompted review
Rated 1 out of 5 stars

No order in sight.

I've been a customer for a few years now and I've never had a problem before this past week. I placed an order on Monday and today is Friday and I still haven't received a tracking number, I was told WEDNESDAY that it "should be sent out today"because they were having "problems" with Canada Post picking up packages and"security reasons" prevented them from dropping them off at the post office lol. There's nothing on their website mentioning delays, and now they're not responding to my emails. I am beyond disgusted with my treatment and because of this I can't recommend them in the future. They've also lost a long time customer due to their just not caring. Save your money and buy your cannabis from someone who cares instead.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic prices

Fantastic prices, fast delivery, always excellent weed. Been doing business with them for over 2 years, extremely happy.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

It’s Really That Good

I’ve been with Hotgrass for 2 years now and I don’t plan on switching anytime soon. Fast, affordable, convenient. Never had miscommunication’s with them. On the rare occasion I have had to speak to them, they’ve been nothing but kind and helpful. Would highly recommend to anyone wanting to try something different from the dispensary (Defiantly more variety on Hotgrass).

October 13, 2022
Unprompted review
Rated 4 out of 5 stars

Honest folks, good weed

I would give 5 because they are reliable and prompt. You get what you paid for and then some. I’ve been buying from hot grass since weed was legal. My only knock is sometimes on their ounces they don’t show the % THC

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, good product and fair prices. Any time I've had questions or order hiccups they have been really fast to reply and help solve the problem.

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Great! Very quick and best prices I’ve seen!! Fresh bud- customer service is also very quick and very nice!

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

HOTGRASS

Ridiculously low prices. Great quality and selection. You would have to be nuts to not at least take a look. The sale offer are ridiculously ridiculous. Not bunk. Great quality! Even quads ridiculously priced. And yay, they carry azzies. Real ones. 5* review

August 16, 2022
Unprompted review

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