HotSquash Reviews 

356
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Loyal consumers and returning shoppers frequently praise the excellent overall quality of the garments, noting that the fabrics feel very comfortable, look stylish, and fit perfectly. People also genuinely appreciate the prompt shipping and fast delivery services, ensuring that orders arrive quickly and safely on time for special events. However, some customers also noted that certain items felt cheap, thin, and poorly made, with sizing that was quite unpredictable. A few other people also felt that there were occasional problems regarding unexpected delivery delays or receiving incomplete orders in their packages.

What people talk about most

Product

Consumers find product to be positive, highlighting the excellent quality, stylish designs, and great fit of... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with excellent fabrics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from Hot Squash a few times now and I love their clothes, they’re good quality, very flattering and most items have pockets! My original purchase was for a dress for a wedding which will... See more

Rated 5 out of 5 stars

Great quality, really fits well I would have bought a second one in a different colour but the product arrived too late to benefit from Black Friday 50% price reduction.

Rated 5 out of 5 stars

Clothing and bags were excellent. Really pleased at quality. Would buy again.

Rated 5 out of 5 stars

The size I ordered was too big and there was no problem exchanging for a smaller size which was perfect. S14 ideal fit and length for 5 ft 7


Company details

  1. Women's Clothing Store
  2. also in
  3. Fashion Accessories Store

Written by the company

HotSquash; the unique women's fashion company with hidden technology fabrics. Made in London.


Contact info

4.0

Great

TrustScore 4 out of 5

356 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(356)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the sales..beautiful…

Love the sales..beautiful outfits..bought a lot for Christmas gifts...whenever there's offers I get for my family..they love them..thankyou for making my Christmas shopping easy xx

October 26, 2026
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Reply from HotSquash

Thank you!

Rated 1 out of 5 stars

Paid for next day delivery and parcels…

Paid for next day delivery and parcels did not come for 3xdays

October 12, 2026
HotSquash logo

Reply from HotSquash

Hi Karina,

Thank you for getting in touch, and I'm sorry for any confusion about the delivery timing.

Your order was placed on Saturday the 10th. As our Next Day service runs Monday to Friday, it was dispatched on Monday the 12th, the first working day after the weekend, and delivered on Tuesday the 13th, which was on schedule.

For reference, our website explains how Next Day delivery works:

"Next Day delivery is available for orders placed before 1pm. Next Day service deliveries are Monday to Friday and a signature will be required. Next Day delivery is not guaranteed to Northern Ireland, Isle of Man, Channel Islands, the Isles of Scilly and parts of Scotland, the Highlands and Isles."

I hope this clears things up.

Kind regards,
HotSquash

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Rated 1 out of 5 stars

Awful quality

Awful quality

I’ve purchased quite a lot from Hotsquash in the past. I recently purchased two dresses in their clearance sale and the quality is AWFUL. I’m shocked.

October 9, 2026
HotSquash logo

Reply from HotSquash

Hi Hayley,

We're very sorry to hear that you were disappointed with the quality of your recent purchases, especially as you've shopped with us before.

We take great pride in the quality of our garments, and it's disappointing to hear that these two dresses haven't met your expectations. Please be assured that our clearance items should meet the same quality standards as our full-price collections.

We truly value your feedback and would appreciate the opportunity to look into this further. Please contact our customer care team with your order details so we can investigate your concerns.

Thank you for your continued support of HotSquash. We hope to restore your confidence in our brand.

Kind regards,
HotSquash Customer Care Team

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Rated 4 out of 5 stars

I would have given 5 stars but I was so…

I would have given 5 stars but I was so disappointed that I didn't receive my first order despite it showing as in stock on the website. But having given you a second chance I'm delighted with my dress and your speedy service. Thank you.

August 25, 2026
Rated 5 out of 5 stars

Elegant design

Elegant design, quality fabrics and fittings. Extremely elegant - I’ve been stopped by strangers when out in my jumpsuits and complemented.
Also, very importantly, you don’t need someone to zip and fasten you in to the jumpsuit!

July 27, 2026
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Rated 1 out of 5 stars

Customs Issues

Unfortunately, I have not yet received the dresses I purchased due to customs issues. I am currently trying to resolve the situation. If the issue cannot be resolved and the goods cannot be delivered, I will need a full refund. Thank you.

August 3, 2026
Rated 1 out of 5 stars

Ordered an item

Ordered an item, few days later received a email saying your order has been cancelled at your request. I didn’t request a cancellation so contact customer services by email, over 48 hours later still not had a response/refund or item arrived even though I paid for 48hour tracked. Avoid takes money and doesn’t send goods. Now trying to recover money through the bank.

July 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great clothes & customer service

I’ve ordered from Hot Squash a few times now and I love their clothes, they’re good quality, very flattering and most items have pockets! My original purchase was for a dress for a wedding which will also double as a summer dress so I’ll get plenty of use out of it. I recently placed an order for 2 lucky dips (3 items in each). This arrived on Friday but only had 3 items instead of 6. I contacted the company, including a video of the 3 items being taken out to show there wasn’t room for anything else and today (Wednesday) I received the missing 3 items along with a letter apologising. I appreciate that mistakes can happen, especially when you order 2x something but I’m very impressed with how quickly this has been resolved and that despite it being a lucky dip, there’s no duplicates. All round great experience so far!

June 3, 2026

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