HottperfumeReviews 

823
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent prices, noting that they are significantly better than other retailers and often include good sales. Many people appreciate the fast delivery service, with orders arriving quickly and often well-packaged. Reviewers are also happy with the authenticity of the products, confirming that the fragrances received are genuine. However, some customers also noted significant issues with product authenticity, claiming to have received products that did not meet their expectations regarding originality or quality. These reviewers described problems such as incorrect labeling, poor scent longevity, and bottles that did not match genuine products, leading to dissatisfaction with their purchases and extended delivery times.

What people talk about most

Product

People report ambiguous experiences with product quality and authenticity. Many customers praise the... See more

Order

Reviewers mention positive feedback about their orders, with many praising the fast delivery and authentic... See more

Price

Clients share positive opinions on price, consistently finding them competitive and reasonable compared to... See more

Quality

Consumers find quality to be ambiguous, with many reviewers appreciating the high quality and authenticity of... See more

Delivery service

Customers had positive experiences with delivery service, often praising the fast shipping and timely arrival... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought my mom her favorite perfume and I’m so happy and my mom is happy with her Christmas gifts. I ordered Last minute but it got here in time.

Rated 4 out of 5 stars

My first experience was a quick order based on really good prices and I am happy it worked out. They are worth trying out

Rated 4 out of 5 stars

Great selection on authentic perfume with some really good sales plus my orders usually arrive in days.

Rated 4 out of 5 stars

The prices are way better than anywhere else with fast shipping. What’s not to love


Company details

  1. Perfume Store

Written by the company

HottPerfume is a U.S.-based online perfume store offering brand-name fragrances at discounted prices. Orders are placed on hottperfume.com and ship with tracking, secure checkout, and customer support for order questions, returns, or delivery issues. KEY TAKEAWAYS — HottPerfume AUTHENTICITY — We sell authentic brand-name fragrances. No imitations. PRICING — Discounted pricing on popular designer scents. Product pages show the exact name and size. SHIPPING — Orders ship with tracking. Typical shipping is within about a week (carrier delays can happen). PACKAGING — Bottles are packed to reduce damage in transit. If anything arrives damaged, contact us so we can help. SUPPORT — For delivery questions, returns, or item concerns, email info@hottperfume.com and we respond promptly. RETURNS — Returns are handled under our posted policy on hottperfume.com. If you’re unsure, email us before ordering. TRANSPARENCY — This profile is here so customers can review real experiences (positive and negative). We use feedback to improve. What reviews are for: This Trustpilot page collects customer experiences—positive and negative—so shoppers can make an informed decision before buying.


Contact info

4.0

Great

TrustScore 4 out of 5

823 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(823)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 1 out of 5 stars

Don't fall for the lower price...this site tricks you!

This site tricks people into buying something other than what they ordered and overcharges.

I ordered a perfume with free shipping. They sent a different perfume which retails at a lower price. The only way to reach customer service is via email. No one picks up the phone listed. I tried numerous times and their voicemail box is always full. Upon notifying them of the error by email which they responded after the second try, they didn't offer to replace the product or refund the difference in price but instead offered a refund as long as I paid for shipping the product back. Shipping costs usually run around $12. So they are banking on the customer keeping the wrong product that they overpaid for instead of returning the product.

Avoid this site...not worth it!

June 20, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fake-You get what you pay for….

You get what you pay for….. lesson learned. This was my first experience using this company and like many other reviews I’ve read, it appears that HOTT is selling fake or watered down versions of the product. After spraying the cologne that I purchased for my husband for Father’s Day; you couldn’t even smell the scent. This was totally a rip off if my $200.00+ Please take heed and do not waste your money. It would be better for you to go to a reputable site and purchase it for the full amount and get what you actually paid for.

June 19, 2022
Unprompted review
Advertisement
Advertisement
Rated 1 out of 5 stars

Watered down!

I bought the Romance by Ralph Lauren because I had been gifted it before and really loved it. However, it was not from this website. This place %110 waters down their perfumes or thins it out somehow. The scent stays for a total of 5 seconds because of it too. I had some of the authentic one left and compared the two. This store needs to refund my money asap because this was $50 water.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional. Every one of my orders has arrived quickly and in perfect condition

May 11, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look