AztecParadise Casino Reviews 

12
TrustScore 4 out of 5

3.9

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Company details

  1. Electrical Wholesaler
  2. Wholesaler Household Appliances

Written by the company

AztecParadise Casino combines online casino gaming and sports betting in one modern platform designed for UK players. The site features a wide collection of slots, live dealer games, crash titles, jackpots, and sportsbook markets from providers such as Pragmatic Play, NetEnt, Play’n GO, Spribe, and ELK Studios. New users can access a 300% first deposit bonus up to £2,000, alongside free spins, cashback offers, and seasonal promotions. Deposits and withdrawals support cards, e-wallets, bank transfers, cryptocurrencies, Apple Pay, and Google Pay for flexible transactions. The platform operates under a Comoros licence and uses SSL encryption to help protect user data. With mobile compatibility and 24/7 customer support, AztecParadise Casino offers a complete gaming experience worth exploring today.


Contact info

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
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1-star

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3.9

All reviews

(12)

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Rated 1 out of 5 stars

Appalling company. Not worth buying from.

Absolutely would not recommend this company. Their behaviour as a company has been appalling. i would suspect that they are a scam of a company but they did deliver a product, but not the one i ordered. I have been chasing customer services for the last 5 weeks, requesting that they collect the item they sent and either deliver the correct item that i ordered or give me a refund.
Their customer service is appalling. i received one email from them saying they have a problem with a courier for my area. That was 4 wks ago and since then, i have heard absolutely nothing from them.
I need the urn i requested, not the urn they sent, as it fits perfectly in my kitchen. I have also just had a newborn baby so the urn would have been very useful for me but the company have totally ignored me.

I chose not to go though Amazon as i wanted to help the small independent companies, but this company has totally let me, itself and other small independent companies down.

Don't bother with this company. Waste of time and a disappointment.

December 16, 2021
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Rated 3 out of 5 stars

HotWaterUrns are not contactable

I ordered an urn from this company because I understood from it's website that it has a British base. I didn't need it urgently but expected a quick delivery from the information on the website. When it had not arrived after more than a week I was concerned and tried to find a phone number - unsuccessfully. So I sent an email asking if there was a problem or what was causing the delay. I received no response and was considering ordering from another company and taking advice regarding a refund. However, without any direct contact from the company I received notification that the urn would be delivered, which it was. The urn itself seems to work well after one use.

November 15, 2021
Rated 5 out of 5 stars

Excellent company

Excellent company. Lots of choices to choose from and the prices are very hard to beat. Took a week to deliver but with the current situation that's OK. Would highly recommend hot water urns.co.uk and will definitely use them again

November 14, 2021
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Rated 4 out of 5 stars

Web site excellent

Web site excellent - easy to use. Delivery ok with progress updates. No invoice attached with emails - inadequate when purchasing for an organisation.

May 18, 2021
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Reply from AztecParadise Casino

Hi, Thank You for your custom. Glad you like the website.
Vat invoices are no problem, we send them out with orders direct from our accounts software when items are shipped from our place, at times they can be in spam folders. Will look for your details and email direct from hello@hotwaterurns.co.uk - HotWaterUrns Team

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Rated 5 out of 5 stars

Looking for a urn for my workshop

Looking for a urn for my workshop, and found hot water urns. Found site very easy, ordered and arrived on time. Very good value for money. Saved money as well.

April 24, 2021
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Reply from AztecParadise Casino

Hi Trevor, Thank You for your review. We also feel there great value for money.

Rated 5 out of 5 stars

Good price and superb service

Good price, good product and excellent customer service. We needed a fast delivery and they do everything with 24 hour delivery so Parcelforce were here the following morning and the cricket club got their tea's and coffee's at the weekend!

April 19, 2021
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Reply from AztecParadise Casino

Thank you, Great to see a customer happy with the service.

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