Hounds of Eden Reviews 245

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful designs, and practicality, highlighting items like harnesses, collars, and cooling mats. Many people appreciate the fast delivery and the outstanding customer service, often noting the personalized and helpful approach from the team. Some people were dissatisfied with sizing inconsistencies, finding certain items either too large or not available in the needed size. A few other people also felt that some products they received were faulty compared to previous purchases, and there were occasional issues with delivery and communication regarding missing items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability,... See more

Quality

Users describe positive interactions with quality, consistently praising the durability and craftsmanship of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great service, excellent... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers praise the amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hounds of Eden offer some really amazing choices for dogs! We especially like their harnesses as they have such pretty prints for our female dog and the option to clip the harness by her head so we do... See more

Rated 5 out of 5 stars

I would highly recommend this Company for their harnesses, collars, leads and accessories. Beautifully made in lovely quality fabrics. I love the neck strap lock on the harness for extra safety.... See more

Rated 5 out of 5 stars

The team was absolutely great. I wanted to get a matching lead and poop bag holder for a Christmas Harness I purchased a very long time ago, and they did find it in their storage and archived sto... See more

Rated 5 out of 5 stars

Have been buying from this company for quite a few years now and have always had great service and rapid delivery. I always buy the Sammi harness and it fits my spaniel very well. Although it is pri... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

245 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic as always

Fantastic as always.
Dog collars are beautifully lined so they dont catch and pull on short haired breeds or matt long hair (I have both). Harnesses are sturdy and padded, all made to the highest quality. Delivery is timely and beautifully presented. Highly recommended 👌

May 13, 2026
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Rated 5 out of 5 stars

Always perfect

Quality is second to none and all the harnesses and collars we have had lasted and lasted and still look like new. You get what you pay for and am never disappointed. Thank you, thank you so very much

May 11, 2026
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Rated 5 out of 5 stars

Excellent

The most beautiful products and a wonderful experience. I contacted the company with a question about sizes and they were so so so helpful. Friendly and polite. Delivery was really fast. I simply LOVE This company. The products are excellent quality. We love the towels and everything else they stock. Its a 10/10 from us.

April 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Well designed products.

Well designed products.
I have recently bought a few poo bag holders and collars in the sale, as fun designs and great prices.
I also ordered a dog lead splitter and was so impressed that I bought another straight away. It’s so handy for walking 2 dogs as they do not get caught up together.
I will be a returning customer

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and quick delivery

I bought the Puddle Ducks Supaw Strong™ Dog Harness (Large) and the matching collar (Large) for my labrador, and I’m really impressed. Delivery was very fast, and when it arrived the items looked fantastic and felt like great quality.

The faux-leather grab handle is extremely sturdy (fully tested by our dog!) and adds a really nice touch.

It’s great to find something that’s stylish, durable, and well made, while also coming in a size that comfortably fits our 32kg girl with plenty of room to adjust. It’s also reassuring that there’s an even bigger size available if needed.

Overall, this has been a clear winner for us ☺️

February 24, 2026
Rated 5 out of 5 stars

The best designer for your pups

HOUNDSOFEDEN are a wonderful small business so helpful wonderful beautiful designs been purchasing for over four & a half years wouldn’t want anything else for my pups the best amazing stunning quality thank you five stars ⭐️ ⭐️⭐️⭐️⭐️

March 3, 2026
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Rated 2 out of 5 stars

Customer Service Not Good

Ordered two dog towels. When they arrived they appeared to be faulty when compared to the same products previously purchased. Used the “contact us” facility. Never got a reply. Quite disappointed as I would have always highly rated this business previously.

January 27, 2026
Rated 5 out of 5 stars

Would recommend!

Only used Hounds of Eden once to purchase a harness and matching collar. Great experience start to finish - lots to choose from on their site and easy to navigate. My order arrived within a week and I'm really pleased with the quality. I went for a Supaw Strong harness as our cockapoo is a puller.....but so far it's great. Clips mean I don't have to put it over his head as he hates that, and it's got a gorgeous puddleduck print. Will buy again!

February 27, 2026
Unprompted review

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