This is what a scam looks like. You need to change all links to .gov.uk otherwise people wont trust you ! 1 Visit the website www householdresponse com/manchester 2 Enter your unique security co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wife received unsolicited email regarding this. No other notification, clear text unique security code in email, wants you to input personal information into web portal with a non .gov registered dom... See more
Everything about this website screams "SCAM - don't touch it with a barge-pole" at me. And yet it seems the to be the legit way that councils now fulfil their duty to check the eligibility of voters... See more
I called my local council and CONFIRMED that this is a legitimate website that the council uses to try to save paperwork. However, be cautious -- make sure the email is coming from your electoral a... See more
2.2
Poor
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having been worried this was a scam I…
Having been worried this was a scam I checked my local council website and found both the email address and website were not a scam.
I checked under the electoral section of the website. Sorry I can't leave links here.
July 8, 2025
Unprompted review
Advertisement
In this day of scams everything screams…
In this day of scams everything screams wrong about this request for personal information to be put in. Including the fact it has been sent to my son when everything is normally sent to myself and my husband as the house owners. The thing is I think it is actually a legit but it isn't a .gov.uk email. Someone on here has said they phoned to check it was valid but no-one is going to use it if they send out sketchy looking things like this.
June 28, 2025
Unprompted review
Received 5 emails under 5 mins all…
Received 5 emails under 5 mins all together not sure if it’s a scam or not. Last email sent from HouseholdResponse@cesvotes. Com Gov needs to sort this out
December 11, 2024
Unprompted review
It looks like a duck, it quacks like a duck, unknown if it is a duck
Received a (soft) threatening mail, supposedly from my local council, inviting me to provide personal information into a non gov.uk website, and I must do so before October 31st or I'll be fined.
If this is legitimate, local government really doesn't have a clue about online safety.
October 13, 2024
Unprompted review
It should be a .gov.uk site.
I didn't feel comfortable submitting this information to a non-government TLD. However, it was intuitive and convenient to use.
September 7, 2024
Unprompted review
Advertisement
I called my local council and CONFIRMED…
I called my local council and CONFIRMED that this is a legitimate website that the council uses to try to save paperwork.
However, be cautious -- make sure the email is coming from your electoral at councilname.gov.uk council and not some dodgy email address.
August 21, 2024
Unprompted review
Dodgy looking site
Dodgy looking site
Requesting voter registration details, not a .gov.uk site, claiming to be from my borough.
August 20, 2024
Unprompted review
Not a .gov website
Received a letter from Havering (supposedly) linking to this non .gov website. Is this a scam?
July 28, 2023
Unprompted review
Not a .gov.uk site, but asking for voter info.
Not a .gov.uk site, but asking for voter info.
I do not trust this site, especially as there have been no reviews on here.
Is this a scam?
The email was flagged as junk/spam by my email provider
July 22, 2023
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.