Houseofcues Reviews 

24
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Bought a lovely one piece cue case in blue and black leatherette. Plush suede interior and great quality all round. Really quick delivery too.

Rated 5 out of 5 stars

Extension arrived on time and as described, the interaction with the buyer was 1st class in helping me with selecting the right product to support my cue. Will happily be purchasing from this su... See more

Rated 5 out of 5 stars

I bought a mini butt cue extension which was a good price, came quickly and feels good to use on my cue. Delivery was no hassle. I'm pleased I found this place

Rated 1 out of 5 stars

Appalling customer service. Emailed them to report cue case was badly dented and requested details of how to return it for replacement. Received an email response pretending to care and would sort it... See more

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4.0

Great

TrustScore 4 out of 5

24 reviews

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No history of asking for reviews

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4.0

All reviews

(24)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid

Item ordered smooth enough, took money fast enough.
Delivery company left it outside no note through the door no nothing- total breach of sales contract.
Two weeks pass contact the company to locate- quick to answer, find the item sadly was a gift and had to buy something else due to stupid delivery.
Return started- quick to respond- did NOT provide refund label as stated in their own refund policy website
Company sent me address to send then no response, no update, no tracking offered, postage paid at sellers expense.

And still no refund or response
I will be sourcing their info for the ombudsman and claiming through the bank

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Snooker cue

Placed my order then looked for reviews lol there wasn't any but my order arrived yesterday and am really pleased with it for the price.if your going to order.do it from Monday to Thursday as there shut Fri,Sat,Sunday

January 8, 2025
Unprompted review

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