Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up... See more
Company replied
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not... See more
Company replied
Visited HoH Morpeth recently for an annual hearing check and servicing of my Oticon hearing aids. The service was exceptional, but that is the norm!You are treat just as much as a friend whilst... See more
Company replied
Sarah Cotton was fantastic today at House of Hearing Morpeth so patient explaining my ear infection and how it should be treated.Even printed her findings and recommendations for me to to show my doct... See more
Company replied
Your local premier independent dispenser of hearing instruments & audiological services. We have clinics located in Alderley Edge, Edinburgh, Galashiels, Morpeth, Perth, St Andrews & Stockton Heath
55 Bridge Street, NE61 1PQ, Morpeth, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff fantastic service can't fault highly recommended for anyone with hearing problems

Reply from House of Hearing - Morpeth

Reply from House of Hearing - Morpeth
Visited HoH Morpeth recently for an annual hearing check and servicing of my Oticon hearing aids.
The service was exceptional, but that is the norm!You are treat just as much as a friend whilst you are indeed a customer.
I've used NHS hearing aids in the past. Sarah and the team however provide great service and focus on product solutions that are suitable for you as an individual.
Thanks again to the whole team at HoH.

Reply from House of Hearing - Morpeth
Professional, courteous and polite and very welcoming.

Reply from House of Hearing - Morpeth
Felt I was really listened to. I had a problem with Bluetooth connectivity to my new hearing aids, which audiologist tried hardest to address. However, there was little improvement and at my follow up appointment, the audiologist, Sarah, took moulds and ordered smaller domes. These have yet to arrive, but I am hopeful!

Reply from House of Hearing - Morpeth
Seen promptly by friendly professional clinician. Reviewed and amended my hearing and aids. I would trust my treatment 100%

Reply from House of Hearing - Morpeth
Both my wife and myself visited House of Hearing - my wife , to check on hearing aid supplied previously and myself for earwax removal. Very professional help, treatment and explanation of events. Having been customers of H 0f H for several years, have no hesitation recommending them for first class service and attention.

Reply from House of Hearing - Morpeth
My 87 year old mother’s NHS hearing aid tubing broke and although this is a private ENT clinic in Morpeth, they were so helpful by providing much needed replacement tubing, where other places did not help at all. Many thanks indeed, you saved the day! Very caring and friendly service.

Reply from House of Hearing - Morpeth
A 10/10 Experience! I needed an urgent appointment for my Dad and the lady who took the call moved a few things around and kindly squeezed us in. The care my Dad received from Sarah was excellent - very patient, explained everything , thorough and very caring - we couldn’t have asked for more! A first class service all around - Thank you!

Reply from House of Hearing - Morpeth
We have been clients for many years and have advised family to go. Excellent service, knowledge, helpfulness and great value for money. As a health professional I couldn’t recommend them more highly.

Reply from House of Hearing - Morpeth
All very friendly staff, Sarah was very helpful as always and consistently provides a very comforting environment for us. Always very helpful and is extremely sympathetic when I have a concern. Thanks again to the team as usual as I am a regular visitor. Fantastic!
Sarah Cotton was fantastic today at House of Hearing Morpeth so patient explaining my ear infection and how it should be treated.Even printed her findings and recommendations for me to to show my doctor and where to go i.e.walk in centre should I not be able to get an appointment to obtain prescription

Reply from House of Hearing - Morpeth
Since getting my hearing aids in 2021 the aftercare and service I've received has been quite outstanding. Nothing is too much time or trouble for Sarah. Yesterday I had wax removed and a supply of filters etc - no extra charges.

Reply from House of Hearing - Morpeth
So helpful & friendly.
My life is transformed by their expertise.
A very professionally run service. Warmly welcoming and full trust and confidence in Sarah and diagnoses and treatment.
Would have no hesitation in recommending practice.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.