Just to let you know both plants arrived safely and I am so IMPRESSED!! Whoever packaged them is god tier, the heat packs were still warm and despite every effort by the carriers to damage them, th... See more
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Review summary
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Reviews shaping this summary
My hoya arrived nice and full, with one very long vine. No leaf loss during shipping, and the packaging was nice and protective. I would be interested to see how fast shipping is when there isn’t as h... See more
Great communication from seller, plants were in a good condition with great advice on care. Plus there were two unexpected treats inside which made my birthday purchase that much sweeter. Will definit... See more
Lovely plants , great choice and some nice sale items. Customer service is absolutely outstanding and it feels like talking to friends. It really is a joy dealing with this company. Very highly... See more
Company details
Written by the company
Your go-to for rare house plants delivered straight to your door.
Contact info
Hall Nurseries, Upper Helmsley, YO41 1JY, York, United Kingdom
- info@houseofkojo.com
- www.houseofkojo.com
4.6
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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My plant arrived in lovely condition
My plant arrived in lovely condition, very healthy and was perfectly packaged.
August 8, 2026
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The best plants I have had delivered…
The best plants I have had delivered the package was wonderful and the plants were very healthy thank you
August 1, 2026
gave refunds where applicable and staff…
gave refunds where applicable and staff very reasonable
July 23, 2026
Great packaging & healthy plants
Great packaging, the plants arrived healthy and they're now thriving in my home. Thank you 😊
June 3, 2026
Unprompted review
Quality experience
Lovely good quality plants. The packaging was great too, they really took care to ensure the plant doesn't get too stressed during transit. Only thing, would like to know more about my order status after the purchase since there is a 3-4 day waitime before they actually send it your way.
July 6, 2026
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House of Kojo is my favourite online…
House of Kojo is my favourite online plant shop. The plants are always carefully packed and arrive in perfect shape.
Customer service is always very friendly and happy to help with questions about delivery and plant care tips.
July 1, 2026
Amazing plants shipped with great care…
Amazing plants shipped with great care done many orders and everytime been good experience. Quality is next level! Customer service team are also great easy to contact and helpful. My only place online plants!!
June 11, 2026
Great Company …
Helpfully laid out care instructions for each purchased plant, very well packaged and great healthy plants. Would recommend and also definitely use again.
May 28, 2026
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Very good service
Prompt delivery of order and a very healthy attractive plant. Hopefully I can keep it looking good for as long as possible
June 1, 2026
The HOUSE of KOJO sells a vast range of HOUSE PLANTS
The HOUSE of KOJO sells a vast selection of House Plants. They are sent to customers promptly and are very carefully wrapped so arrive undamaged. I have used this business many times and the plants which are reasonably priced are all thriving.
June 8, 2026
Unprompted review
The plant delivery was arranged to suit…
The plant delivery was arranged to suit me and arrived in good condition. It is doing well.
May 22, 2026
Excellent plants at good prices and…
Excellent plants at good prices and excellent delivery
June 7, 2026
Unprompted review
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Do not waste your time or money here!
I ordered for the first time and was sent a very badly damaged Devil's Ivy Pothos plant. Was only offered a 30% refund. They speak so highly of their excellent product standards but send total crap. I will never buy from them again. I ordered from Beards & Daises and received a really good product and service.
May 7, 2026
Reply from House of Kojo
Hi Jat,
Thank you for taking the time to share your feedback. We genuinely want every customer to be thrilled with their new plants, so we are sorry to hear that your Pothos didn't meet your expectations.
Upon reviewing the photos you provided, we noted that out of approximately 20 healthy leaves on your Pothos, two had tears and two showed minor scarring from the natural unfurling process. There is also a photo of the aerial roots which appear to be in great health - incase it was thought to be something else. While we understand any blemish can be disappointing, the plant itself is very healthy and this particular plant grows very quickly.
We offered a 30% cash refund or a 50% store credit because we felt this was a fair and proportionate resolution for what would be considered relatively minor cosmetic wear on a healthy living plant. We are glad we were able to process the 30% refund you accepted.
We ship thousands of plants every month and unfortunately it is the case that the odd plant will arrive in less than perfect condition. I am sorry that this was the case for yourself.
We appreciate you giving us a try, and we wish you the best with your indoor jungle moving forward.
Best regards,
The House of Kojo Team
Packaged well
Really impressed with this company. Great plants and very well packaged ☺️ I recommend 💯
May 1, 2026
Continued great service
Continued great service. I'm always left very pleased.
April 16, 2026
Unprompted review
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So easy to find and order the plants…
So easy to find and order the plants you would like on the website, delivery was very quick and the packing was done extremely well with the plants looking happy and well following their journey!
March 28, 2026
Such a beautiful
Such a beautiful, unusual plant. Packed for post amazingly well. Very happy
March 29, 2026
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