Beautiful prints, such beautiful colours. We bought Bamboo in the snow and Samurai meditation. They are both better than they look on the website we're so pleased with them. Good customer service we w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found this wonderful Japanese artwork that completely spoke to my mindset and aesthetics and bought four pieces at once to decorate my newly furbished loft apartment. Love the quality yet reasonable p... See more
I reached out with concerns about delivery. They responded quickly and reassuring. Not only did I receive my prints, but they were GORGEOUS. Super proud and will order more when we move. Order tha... See more
Excellent quality prints - visually pleasing. Delivered with care, to avoid damage. I have two prints, of water lillies, that complement each other beautifully. Very good value for money. Will lik... See more
Company details
Written by the company
House of Koyomi is a curated art print store that brings timeless Japanese aesthetics into modern homes. Inspired by the changing seasons (“koyomi” meaning “calendar” in Japanese), we celebrate the harmony of nature, tradition, and mindful living through art. Our collection features iconic works by masters like Kawase Hasui alongside contemporary reinterpretations of classic Japanese styles. Every print in our shop is selected for its ability to tell a story - of serenity, craftsmanship, and connection to a slower rhythm of life. Printed on premium-quality paper and designed to elevate your living space, our artworks are more than decoration; they’re a daily reminder to find beauty in the moment. We ship worldwide and take great care in framing, packaging, and delivering your artwork, ensuring it arrives as beautifully as intended. Whether you’re decorating a home or gifting someone special, House of Koyomi offers a meaningful alternative to mass-produced art. Discover prints that speak to your soul and make your space feel like home—with art that stands the test of time.
Contact info
160 Robinson Road, #14-04 Singapore Business Federation Centre, 068914, Singapore, Singapore
- info@houseofkoyomi.com
- houseofkoyomi.com
4.6
Excellent
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were really nice
They were really nice. I needed to make an exchange. The print comes separate from the frame - it was easy to put it in. I'm going to look for another one!
November 5, 2025
Unprompted review
Advertisement
Still no order received after 7 weeks
Order placed on December 7th, we're at January 19th now and nothing has been delivered.
In an e-mail exchange the reason that was given is that my address was not known, even though you have to fill that during check-out...
Anyways, I supplied my address again January 2nd, fast forward 2.5 weeks and I haven't seen any updates, no track & trace, nothing.
January 19, 2026
Unprompted review
Reply from Houseofkoyomi
Hi Bram,
Thank you for taking the time to share your experience. I’m very sorry for the frustration this delay has caused and appreciate the opportunity to clarify what happened.
Your order was placed just before Christmas and was unfortunately returned to us by the carrier after they were unable to complete the delivery. During the holiday period, returns and re-shipments can take longer than usual on the carrier’s side.
In situations like this, our standard procedure is to confirm shipping details with the customer before resending an order, to avoid another failed delivery attempt. We stayed in contact during this time and received your confirmed address on January 6th, which we then forwarded to our warehouse. Please note that January 6th was also a public holiday. Once the address update was confirmed by our warehouse, your order was shipped on January 13th.
Your order is currently in transit, and a tracking link has already been sent to you by email. We’d also kindly suggest checking your spam or promotions folder, as emails can sometimes land there.
We completely understand how disappointing long waits can be and truly appreciate your patience while this was being resolved.
Warm regards,
Lea from House of Koyomi
Wrong frame, zero reaction
Ordered a print in the dark wooden frame, but received it in a light wood one. Have send three emails since but no reaction to my requests whatsoever.
Order 6834
December 20, 2025
Unprompted review
Reply from Houseofkoyomi
Hi Blanka,
Thank you for bringing this to our attention, and I’m very sorry for the frustration this has caused. I’ve checked our records and unfortunately can’t find any emails from you regarding order #6834, which is why this seems to have gone unnoticed. We normally resolve frame mix-ups like this immediately with a replacement.
To make sure this reaches the right place, we have reached out to you regarding this mix-up. Please also check your spam folder in case our email ends up there.
Looking forward to get this resolved for you!
Warm regards,
Lea from House of Koyomi
Lotus forest print
Lotus forest print. I’d been looking at this for weeks and mentioned it to my son. Today he gave it to me for my birthday. It fits in beautifully in my living room and brings a sense of peace and tranquility. I truly love it
January 13, 2026
Unprompted review
Reply from Houseofkoyomi
Hi,
Thank you for your kind words! Lotus Forest is indeed a special piece :)
We are happy to hear it sparks joy and peace in your home ❤️
Warmly,
Lea from House of Koyomi
Truth
Still have not received our order in full , and we ordered in November. The print we got was much darker than expected. We hoped it would brighten our room, but it’s super mellow. The glass/plastic of the frame came all scratched up. Cannot give it a one star since the order we haven’t received yet might be good…
January 7, 2026
Unprompted review
Reply from Houseofkoyomi
Hi Lisa,
Thank you for taking the time to share your experience, and I’m truly sorry for the frustration this has caused. Please accept my sincerest apologies for both the delay and the issues you encountered.
During the holiday period, we experienced unexpectedly high order volumes, and unfortunately your replacement order was missed. This is entirely on us. I want to reassure you that your missing order item has now been processed and will be on its way to you shortly, and you should have received a confirmation email as well.
Regarding the scratched protection glass of the frame: we’re very sorry about that. We would have been more than happy to send a replacement glazing if you had reached out to us directly, as this is something we can easily resolve for our customers.
As for the print appearing darker than expected, please note that colors can appear differently depending on individual screens, display settings, and lighting conditions. That said, we understand how important this is and appreciate you sharing your feedback, as it helps us improve how we present our artwork online.
Once again, I apologize for the extended wait and inconvenience. This is certainly not the experience we aim to provide, and we truly appreciate your patience and understanding.
Warm regards,
Lea from House of Koyomi
Advertisement
My kids really like your pictures
My kids really like your pictures, 2 cats and the grumpy frog.
December 20, 2025
Reply from Houseofkoyomi
The grumpy frog is a favorite among all ages! Glad you and your kids can enjoy the art together :)
Warmly,
Lea from House of Koyomi
Top notch product!!
Top notch product. The experience was great from the fast shopping to the thoughful packaging. The art is wonderful, we can't wait to get it on the wall with the rest of our collection.
December 18, 2025
Reply from Houseofkoyomi
Happy to hear you enjoy our art! I hope it sparks joy every time you see it 💖
Reply from Houseofkoyomi
Thank you for your kind words! ❤️
Reply from Houseofkoyomi
Happy to hear it was a successful gift! Hope it sparks joy for and your wife every time you see it 💖
Advertisement
You are selling a beautiful product in…
You are selling a beautiful product in a very tasteful way
December 18, 2025
Reply from Houseofkoyomi
Thank you so much for your kind words! ❤️
The customer service is terrible
The customer service is terrible. I ordered something on 11/26. The label was created, but clearly not shipped. It was delivered 12/13 completely crushed and ruined. I sent them pictures that day and it took a day for them to get back saying they needed a picture of the shipping label. I sent that immediately, and it took 3 days for them to get back and say that it wouldn't ship in time for Christmas. I would expect them to ship immediately or offer expedited shipping. Their service is so slow...
December 18, 2025
Unprompted review
Reply from Houseofkoyomi
Hi Emylie,
We’re very sorry to hear about your experience and understand how frustrating this situation has been. We’d like to clarify a few points for transparency.
All of our orders are made to order, which means production takes 2–4 business days before shipping. Once shipped, delivery typically takes 4–7 business days. The shipping label is created when the order enters the queue, but pickup only happens after production is completed.
When your order arrived damaged, we immediately asked for photos of the item, packaging, and shipping label. This is a required step so we can properly initiate a replacement with our production and shipping partners. While we aim to respond as quickly as possible, this period was during peak holiday volume, when both customer inquiries and carrier delays are significantly higher.
Unfortunately, the damage itself occurred during transit and was caused by the carrier, which is outside of our control. We truly wish we could expedite production or shipping in such cases, but made-to-order items don’t allow for immediate dispatch or guaranteed holiday delivery once damage occurs close to peak season.
We understand your disappointment and regret that this experience didn’t meet expectations. Our intention has always been to resolve the situation correctly and fairly. We appreciate the opportunity to clarify this publicly.
Warm regards,
Lea from House of Koyomi
Beautiful prints
Beautiful prints, and exceptional quality. Will be purchasing more of this wonderful art in the future.
December 8, 2025
Unprompted review
First class communication
First class communication, service and an excellent product. My two high quality prints are already framed and displayed, providing a lovely memento of a recent trip to Kyoto.
December 4, 2025
Unprompted review
Advertisement
Such Quality!
I love my print! It is not only beautiful but dry tastefully framed. I could not wait to hang it. It was packaged with such care—like no other package I’ve received from high-end stores.
I am running low on wall space but will definitely order from House of Koyomi again!
December 2, 2025
Unprompted review
Beautiful
Beautiful prints, such beautiful colours. We bought Bamboo in the snow and Samurai meditation. They are both better than they look on the website we're so pleased with them. Good customer service we were kept updated on delivery. Have just ordered two more prints!
November 22, 2025
Unprompted review
Beautiful quality prints
Beautiful quality prints (we bought 3) with strong, appropriate colours and a really lovely weight to the paper. These will be framed and will take pride of place on the walls of our lounge.
November 4, 2025
Unprompted review
Advertisement
Beautiful!
I bought two beautiful prints which were perfectly and timely delivered.
October 20, 2025
Absolutely gorgeous prints
I recently ordered the Kitsungi (pink version) and Shinrin-Yoku (Tori gate version) at the 50x70 size and they were despatched within a couple of days. Delivery from Sweden was swift and they arrived safely and well packaged. I bought them unframed as I had bought 2 frames from Ikea for them. I have to say that they are absolutely gorgeous and I love them. Beautiful quality and the colours/designs are stunning. I will be getting more of the series - the zen, ikigai etc but they are a little pricey so I need to wait a little while before getting some more. Would definitely recommend the Houseofkoyomi. Thank you so much.
October 20, 2025
Print is beautiful
Print is beautiful, took a while to fit properly in the frame i got for it but now it's hanging nicely on the wall
September 19, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.