HouseTrip Reviews 4,298

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Went in to Housetrip to book a particular property in Wells, Somerset. It was showing £990 for a week in late September, all other websites quoting £519!

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Rated 5 out of 5 stars

We recently spent 2 wonderful weeks in Isola Farnese, a tiny medieval village about 17km outside Rome. The property suited our needs, and had a lovely outside space, great for al fresco eating & sunb... See more

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Rated 1 out of 5 stars

Booked an apartment for my family ,pictures don't show the realty ...bad graffitied ,dangerous neighborhood .The place stank..smelled of gas leaks Do not be conned by their guarantee policy , hou... See more

Rated 5 out of 5 stars

The communication went very well, the great diversity of locations gives you a lot of choices to spend the holiday with your friends or family. Last but not least, these locations shared with all of... See more

Company details

  1. Hotel
  2. Travel Agency

Information provided by various external sources

http://www.HouseTrip.com/ is one of the largest holiday rental websites in the world, and allows you to enjoy the comforts of an entire home for less than the price of a hotel room.


Contact info

2.8

Average

TrustScore 3 out of 5

4K reviews

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Rated 5 out of 5 stars

professional

I like that House Trip kept in contact from the minute we made a booking right up until after we arrived at our property. I also like that they provided contact details in case of problems that's really helpful.
I definitely would use them again.

June 30, 2016
Unprompted review
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Rated 5 out of 5 stars

A good experience

The communication between HouseTrip and the houseboat owner was very good. Each communication was responded to promptly, and I like the safe guards that are in place (particularly the payment to host which is delayed until after 24 hours following arrival) which are reassuring.

June 30, 2016
Unprompted review
Rated 5 out of 5 stars

Reliable rental service

I used Housetrip in a number of occasions and my advice is: study the hosts and the descriptions of the apartments carefully and there is a little chance that you can go wrong.

June 30, 2016
Unprompted review
Rated 5 out of 5 stars

We really enjoyed our stay.

Cecile's place was great! Her place is beautiful and is exactly as she described. Our host was a very friendly and helpful person and the house was big, clean and with fully equipped kitchen and bathroom.There are restaurants, patisseries, grocery and fruit store nearby. The bus stop is just few steps from the house. We really enjoyed our stay.

June 29, 2016
Unprompted review
Rated 5 out of 5 stars

Perfection

House trip has been wonderful. We stayed in four different properties Sicily, Rome, Florence and Venice and had great accommodation is every place. Its a great way of enjoying a holiday with much more freedom than being in a hotel and having the ability to travel light because of the facilities in the properties.
It was our first time and it will be the first of many!

June 29, 2016
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Rated 5 out of 5 stars

Paris Trip

Visited Paris through House trip all went well and the house owner was easy to contact and was flexible with our arrival arrangements On walking to the area it seemed a little run down but once arrived it was fine. The accommodation suited our needs You would need to be careful if you could not handle stairs very well as the spiral staircase was a bit steep

June 29, 2016
Unprompted review
Rated 4 out of 5 stars

HouseTrip booking

Very satisfied with first HouseTrip booking. Trepadacious booking from overseas but all aspects were smoothly executed and the property was as detailed in the advert. Would definitely book again with discount encouragement.

June 29, 2016
Unprompted review
Rated 5 out of 5 stars

Back-up excellent when/if you need it !

We had a problem with both our properties in Italy. I phoned the HouseTrip number in England and got through straight away. Very quickly, both hosts contacted us and things were sorted to our satisfaction.
It has given us enormous confidence in HouseTrip and we will definitely use them in the future.

June 28, 2016
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Rated 5 out of 5 stars

Great experience with House Trip

We used House Trip for the first time and had a super experience. The communication and all information about the apartment we booked in Paris was send to us in full and House Trip communicated all the time until after our stay thus we felt secure and safe to use them again in future for all our bookings.

June 28, 2016
Unprompted review
Rated 5 out of 5 stars

Housetrip

Efficient, helpful and easy to use. Able to phone the team if needed but were kept informed and all logistics ran smoothly.

June 28, 2016
Unprompted review
Rated 1 out of 5 stars

Paid but no apartment

Booked and paid £400 . Apartment was canceled. House Trip gave us some suggestion and we picked one. They said they would arange the booking. 5 days later after many e mails no response from House Trip.

June 28, 2016
Unprompted review
Rated 1 out of 5 stars

not happy

Paying the full amount of money on making the booking, eleven months before the holiday. Next time we will use booking.com.

June 28, 2016
Unprompted review
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Rated 5 out of 5 stars

Super helpful

We had amazing time in Barcelona. We found great property in the city via HouseTrip. Stuff was super helpful and the check in was easy and convenient. Highly recommended *****

June 28, 2016
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Rated 5 out of 5 stars

Studio flat in Lyon

We were very happy and comfortable in this central 6th floor studio flat. The 2 flights of stairs we had to climb were neither steep nor long. We had plenty of room.

June 26, 2016
Unprompted review

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