I've been with this broker for our campervan insurance since it's purchase. We had to make a major change this year and the previous insurer wouldn't cover the change. With little faff, Howden searche... See more
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Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
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Extremely helpful
Always someone there to go through the…
Always someone there to go through the process and not a robot or chat platform a real person
You looked at what cover I needed and…
You looked at what cover I needed and gave me a good price and service
Renewed the policy with efficiency and…
Renewed the policy with efficiency and kept me fully informed with calls and contact details, so it required minimal effort from me.
Efficient company
Howden's reminded me when the insurance policy was due for renewal. The representative was able to explain some points to me, and everything was completed efficiently.
Great service
I insure my two American import cars and my regular car through Howdens in Thatcham. The service is always top notch. Today I dealt with Adam and he found me a great offer for my regular car. I won’t insure my cars anywhere else now.
Easy policy change
Stefi Gillard made my changing my policy easy and was extremely helpful. I would thoroughly recommend Howden Insurance.
look after me on price and service
Stuart is always professional and…
Stuart is always professional and polite will always answer any questions I have, and explain any parts that I don’t understand.
Staff are very patient and friendly to…
Staff are very patient and friendly to an OAP like me who gets confused about things they are just the best finding the right insurance cover and explaining it all
Prompt and efficient service plus…
Prompt and efficient service plus cordial friendly staff
I had 3 reminders
I had 3 reminders, and I appreciate this because I was particularly busy with other things, so this would have escaped my attention had the reminders not come.
I can’t praise enough the service I…
I can’t praise enough the service I received from Stefi Gilliard. After going through a very challenging period of my life, she was incredibly patient and understanding. Made me feel like I was her only client that day and nothing was too much trouble. She kept reassuring me and guided me through the whole process step by step, making sure I understood everything. I was genuinely supported by a caring person who took the time to understand my needs and I am incredibly grateful.
The service was good and the agent…
The service was good and the agent friendly and polite
Face to face meeting at our local…
Face to face meeting at our local office and able to source a good policy at a realistic price
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