Car park was fine, I pulled up, signed up and put my motorbikes details in, stayed for just over 2 hours and left, no payment has been taken, I raised a ticket 10 days after visiting as it says pay... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used Hozah for the first time at a car park near Hertfordshire Sports Village. The registration process was very simple, and the system itself is convenient — no need to worry about paying manua... See more
Company replied
Hozah is my favourite parking App. Once you have set up your account, your car is recognised by ANPR on entering and leaving the car park, and your debit card is automatically charged a few days later... See more
Company replied
Easy, hassle free parking experience, no waiting in the queue to pay at the machine. Updates sent by email including how much you have been charged, which compared to a lot of non hozah car parks is v... See more
Company replied
Company details
Written by the company
Pay for parking automatically with Hozah® Autopay. No cash, no apps, and no fines. Simply park and let Hozah take care of the rest.
Contact info
United Kingdom
- hozah.com
3.9
Great
655 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and efficient system
Easy system to use for parking with the autopay option, takes the hassle out of sorting car parking after a long day out.
January 22, 2026
Unprompted review
Reply from Hozah
Hi there,
Thanks for your kind review! We're really glad you enjoy using Hozah AutoPay and that it takes the hassle out of your parking. We hope to see you again soon.
Happy Parking!
Easy and convenient to use
Easy and convenient to use. Once everything is set up, just park, shop and go.
January 11, 2026
Unprompted review
Reply from Hozah
Hi Liv,
Thanks for your kind review! We're really pleased that Hozah makes your parking easier and more convenient. We hope to see you again soon.
Happy Parking!
Excellent Customer Service
Had made a mistake parking with new car not on account and the help team were brilliant at sorting it out with it being sorted same day using email big thanks excellent work cheers
January 22, 2026
Unprompted review
Reply from Hozah
Hi Philip,
Thanks for your kind review! We're really glad we could sort that out quickly for you. Please don't hesitate to reach out if you need anything else in the future.
Happy Parking!
Reply from Hozah
Hi Christine,
Thanks for your kind review! We're glad that Hozah makes your parking experience easier. We hope to see you again soon.
Happy Parking!
No more queuing up
I can honestly say switching to automated vehicle registration plate makes it so easy and less stressful than queuing up to pay for your ticket,just drive in and drive out and they bill you within a week...been doing this since mid 2025..and not changing back.
January 20, 2026
Unprompted review
Reply from Hozah
Hi David,
Thank you for your kind review! We're so glad that Hozah makes parking easier for you. We hope to see you again soon.
Happy Parking!
So much easier than having to fiddle…
So much easier than having to fiddle around with cash. It does what it says on the tin !
December 13, 2025
Unprompted review
Reply from Hozah
Hi Catherine,
Thank you for your kind review! We're really glad that Hozah makes parking easier for you. We hope to see you again soon.
Happy Parking!
Once you have registered on the site it…
Once you have registered on the site it is so easy to park. Just rock up, park and go. Cheaper than the council car parks too.
January 16, 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! We're really glad that Hozah makes parking easier for you. We hope to see you again soon.
Happy Parking!
I was given a ticket for parking my car yet I wasn't supposed to be given. …
I was given a ticket for parking my car BP11KZG on the 19 of October 2025, I responded to Hozah with a parking receipt to show that I paid and I got a message that they take time to respond, that was on the 9th of January. Upto today the 20th of January I haven't received any response. You really wonder what next could be done. You can't even find any of their contact numbers. I am not happy at all.
October 19, 2025
Unprompted review
Reply from Hozah
Hi Olina,
We truly appreciate your patience and sincerely apologise for the wait in getting back to you. We know how frustrating this can be, and want you to know that our support team is currently reviewing your ticket and will be in touch with you shortly.
Thank you for bringing this to our attention, please accept our apologies once again.
Easy
Easy, no hassle parking after first registering my car. The website is clear and user friendly
January 5, 2026
Unprompted review
Reply from Hozah
Hi there,
Thank you for your kind review! We're really glad that Hozah makes parking easier for you. We hope to see you again soon.
Happy Parking!
It makes parking in Chester so much…
It makes parking in Chester so much easier and the account can be managed really easily on line
January 17, 2026
Unprompted review
Reply from Hozah
Hi Scott,
Thank you for your kind review! We're really glad that Hozah makes parking easier for you. We hope to see you again soon.
Happy Parking!
Simple to register and easy to use
Simple to register and easy to use, payment taken after visit with updated information. Thank you
December 22, 2025
Unprompted review
Reply from Hozah
Hi Catherine,
Thanks for your kind review! We're pleased to hear that you find Hozah simple and easy to use. We look forward to seeing you again soon.
Happy Parking!
Simple and straightforward …
I have used Hozah for many years and the process is simple. On a wet and windy day, it is a joy to be able to park and move quickly into the shelter of my local shopping centre while others have to queue outside in the rain at the pay station. My only criticism is that Hozah do not publish a list of Hozah enabled carparks.
January 15, 2026
Unprompted review
Reply from Hozah
Hi David,
Thank you for the kind feedback!
We're glad to hear that Hozah has made your parking more convenient.
We look forward to seeing you again soon.
Happy Parking!
Since I switched over to the auto pay
Since I switched over to the auto pay, it has been so much easier and more efficient than standing around in lineup to pay and wondering how much I have to pay. It’s all done automatically good job done.
January 3, 2026
Unprompted review
Reply from Hozah
Hi Bruce,
Thank you for your kind review! We're glad to hear that Hozah has made your parking experience simpler and more efficient. We look forward to seeing you again soon.
Happy Parking!
Hozah is my favourite parking App
Hozah is my favourite parking App. Once you have set up your account, your car is recognised by ANPR on entering and leaving the car park, and your debit card is automatically charged a few days later. No more worrying about mobile coverage or queuing at some complicated machine. I wish all car parks were run by Hozah!
October 27, 2025
Unprompted review
Reply from Hozah
Hi Bruce,
Thanks for your kind review! We're very pleased that you enjoy using Hozah and that we make your parking experience easier. We hope to see you again soon.
Happy Parking!
Easy payment.
I didn't have do anything expect pay when charged. Great experience. Shame other parking companies aren't the same.
December 11, 2025
Unprompted review
Reply from Hozah
Hi Brian,
Thanks for your kind review! We're really pleased that we make your parking experience an easy and positive one. We hope to see you again soon.
Happy Parking!
Great idea... Not dependable
This only worked once for me, and the experience of not worrying about coins or ticketing the windscreen was brilliant. However, Hozah stopped their operation of the car park and told no one. No signs, nothing.
Next thing I know is a £60.00 fine through my letterbox.
Just pay and display - at least you know you're covered
November 29, 2025
Unprompted review
Reply from Hozah
Hi Bruno,
Thanks for taking the time to leave a review. We’re really sorry this happened, especially after such a positive first experience.
We completely understand how frustrating it must have been to receive a charge when you weren’t aware the parking setup had changed. When a car park stops using Hozah, the new site operator is responsible for updating signage and making this clear on site. We’re sorry this wasn’t a smooth transition in your case.
We hope you’ll have the opportunity to use one of our other car parks in the future and enjoy the same convenience you experienced on your first visit.
Thank you again for sharing your feedback.
Reply from Hozah
Hi Rob,
Thanks for your kind review. We're very glad that Hozah makes your parking experience an easy one. We hope to see you again soon.
Happy Parking!
Easy to set up and no issues since.
Easy to set up and no issues since.
I've used the automated service for a good couple of years now and never had any issues.
January 13, 2026
Unprompted review
Reply from Hozah
Hi Alastair,
Thanks for your kind review! We're really pleased that we make your parking experience an easy and positive one. We hope to see you again soon.
Happy Parking!
So very easy to enter and leave the car…
So very easy to enter and leave the car park without having to enter payment.
January 3, 2026
Unprompted review
Reply from Hozah
Hi there,
Thanks for your kind review. We're very pleased that you've had a positive experience with Hozah and that we make your parking experience easier. We hope to see you again soon.
Happy Parking!
Good location with poor standards
Car park is unclean and stairs stick of urine.
Wouldn't entertain using the lift as it's like a bin in there
January 11, 2026
Unprompted review
Reply from Hozah
Hi James,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the condition of the car park and facilities during your visit, that’s certainly not the experience we want anyone to have.
While Hozah provides the parking technology rather than managing the day-to-day upkeep of the site, we absolutely take feedback like this seriously.
If you’re happy to do so, please reply with the location details. We’ll make sure this is raised directly with the site operator.
Thank you again for bringing this to our attention.
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