Head Quarters Hair Transplants Reviews 

HQ was recommended to me for a hair transplant by someone who had theirs done 18 months ago, so I could already see the excellent results which looked very natural. After a consultation I went for an FUE procedure. I was anxious prior to the procedure but once there was looked after and made to feel at ease. The procedure was pain free and professionally carried out by Dr Matt Egan and the team. The aftercare has been great, with all my questions answered promptly which has been really helpful. I wouldn’t hesitate to recommend them to anyone who maybe considering it themselves.

Being in the hair industry myself I did a lot of homework before deciding to use HQ in Cardiff . I have met quite a few people who have been through this procedure and it’s something you really do want to get right first time . Having seen a few horror stories about things going wrong abroad (not naming any countries) doing this at a cut price, which you can often tell (from the hairline ect). Plus there is no after care service or back up .
The whole experience was pleasant and stress free, the staff were professional, respectful and informative .
The process doesn’t hurt, some parts I actually fell asleep. The recovery was very easy with no real discomfort.
It has only been six weeks for now and can’t wait for the end result.
I can’t recommend HQ enough, you really do get what you pay for ,

I was initially quite apprehensive about getting the treatment and did a lot of shopping around and research, what stood out for me with HQ was that at no point did I ever feel any pressure or sales pitch before choosing them.

From the moment I had my first video consultation I felt totally at ease, the conversations were informative, friendly and professional with honest analysis on preventative actions and appropriate care.

After meeting the doctor I was sold on my decision to go with HQ, the doctor went into detail of the procedure as well the importance of creating a natural hairline. After taking some time the doctor advised me to go away and give some thought into my decision and at no point pushed the process, this gave me the reassurance I needed that I was choosing the right people for the surgery.

On the day of the surgery I was well looked after by everyone from the front desk, nurses and doctor, the time, skill and precision was incredible with the level of care I received during surgery and throughout the 12 months following being impeccable.

I would highly recommend HQ to anyone and would happily discuss the ins and outs of my experience.

Superb service! Dr. Egan was very caring to make sure I didn't have too many painkillers as the anaesthetic wore off during the procedure. Really nice lunch, snacks, Netflix too. Afterwards, I had an aftercare bag with the essentials such as baby shampoo, travel neck pillow and a detailed list of do's and don'ts for the first 2-4 weeks post-op. Although it has only been a month, I feel as if it has fully healed and no one can tell that I had a hair transplant.

Anyone who is looking in going for a hair transplant I highly recommend HQ Transplants. From the first consultation with Richard I left there feeling very positive. Dr Matt and the surgical team were fantastic throughout the whole experience always made me feel at ease. The surgeon itself was pain free. Thank you everyone at HQ I look forward to seeing my results I’m sure they will be fantastic ! 😁

From our first meeting I felt in safe hands with Dr Matt. He is highly professional and he conveys an impressive and confident level of knowledge and skill. The organisation on the day of the procedure was immaculate. Dr Matt and his team worked in tandem with impeccable expertise and dexterity. After a few weeks my scalp feels back to normal and I'm looking forward to the final results with optimism. I'm pleased I decided to choose HQ and have no hesitation in recommending this exceptional company to others.

The experience is really good, the surgeon matt is a wizard with his hands and all the ladies performing the other tasks are lovely and comforting . If anyone is considering this procedure and is worried about things like pain and shaving thier hair like I was, I can say the whole operation is painless and that includes the days and weeks after, as for the look, you aren't completely bald and after about 1 week you'll see coverage of your old hair .
Save your money getting a rough job in Turkey with no accessible aftercare and get down to HQ who are incredible

I really cannot fault this clinic. From day 1 they were extremely clear, concise, friendly and helpful.

I was extremely nervous about all manner of things and they worked with me and reassured me.

I am not 1 year on and the results are great. It really is lifechanging.

Yes you can get it cheaper abroad but these guys have kept in touch and looked after me at every step.

From the initial consultation through to the procedure hq were professional and informative and made the process simple.
My 12 month results are amazing to myself and others, the growth to temporal lobes has transformed my look.
Thank you hq, I would reccomend to others.

Brilliant experience and customer care throughout. Plenty of information through the sales/consultation process. On the day the team were brilliant and nothing was to much trouble! Aftercare and communication has been very good. The benefit of working with a company in Cardiff was well worth any extra cost to me.

I cannot recommend Head Quarters highly enough. I’ve just had my 12 month review and the results were far better than I could have hoped for, the best decision I’ve made for many years!

When I first enquired, I had a video consultation that answered many of my questions. I felt this was not a pushy sales pitch, but an honest consultation and enough for me to visit a couple of months later to have a face to face with the team. This gave me the confidence to go ahead and book a date!! I was concerned slightly about the immediate look after the surgery and how it would look going back to work. I was fortunate to have a week off after work, which was enough time for my head to look very presentable. A top tip if I was to consider it again, I’d have a crop cut a few weeks prior to allow my colleagues to get used to me with short hair.

On the day of surgery, I had the normal apprehensions of what I was about to undertake. The team were amazing and put my fears at rest. Head shaved, hair line drawn in black pen, I was good to go.

The procedure itself, after numbing my head was totally fine. To do this, there were a few scratches with anaesthetic, but totally nothing to worry about. I don’t like needles, but it was the smallest diameter used and after a minute or so, my head started to be suitably numb. TV screen in front, box set ready, I sat back and relaxed and let the team do their stuff. I had many interesting conversations in between chilling and all in all, something I should not have been worried about. We had a short break at half time, where I loaded up on sugary things provided by the team and I was ready for the final push, creating my new hair line. We all have different pain thresholds, but for me, I would put it at 2 or even a 1. Certainly after seeing the results, I mild bit of discomfort was certainly well worth it. The team were incredibly professional and I was put at ease by their manner and continual checking I was okay.

The first couple of days after were a little uncomfortable, but no more than that. Sleeping slightly upright and on my back, was strange, but you just get on with it. I went back after a week for the first wash, to prepare me for work, all seemed to be going well. Like many people, I was looking very closely and seeing if there was anything that didn’t look right, I should not have worried, I went through all the stages as briefed, initial elation that I had hair again, to this naturally dropping out and wondering if it would return. I checked in with the clinic regularly, the team were great and looked after me really well.

12 months on, I cannot overstate just what a transformation I have had. I look back at Facebook timeline posts and can’t believe that was me before. I can only go on my results, but the team have worked a miracle with me. I now have skin fades every few weeks and my barber, who cuts a few guys who have had transplants, says that he cannot tell I have had it done. I did consider going to Turkey a few years ago, but am so glad that I did my research and made sure I didn’t leave anything to chance. I don’t normally leave reviews, but I am just so chuffed by the results, I thought it important to give credit where it is due. I also thought it important to let other guys who have sort of accepted that going bald is a forgone conclusion, it is not. I feel much more confident, take better care of myself and generally happier as a result of how I now look.

Finally, I just want to say to the whole team, thank you so much for taking good care of me and achieving a result that far surpassed my expectations.

Had my beard filled in and touched up by HQ hair transplant and they are a brilliant phenomenal service and team they look after you before during and after, very friendly professional, can't fault them, would definitely recommend 😊 👍

I was very pleased with the outcome of my new hair. Surgeons & staff very welcome & friendly whenever I had appointments with HeadQuarters. The Surgery I had went very well. If any of my family, friends & relatives wanted a hair transplant I would recommend Head Quarters. Keep up the good work.

Great customer service, very helpful and in depth knowledge. Helpful with questions and the service provided by the surgeon and team were amazing! So happy with my new hairline and cannot wait to see the progress over the coming months

Everything about this place is awesome, you immediately feel well taken care of, from the online and in person consultations to the after care. The staff are very friendly and talkative, you do not feel judged at all which is what I was nervous of before going. They go out of their way to make you feel at home. Dr Matt and the team of girls are brilliant

A really professional clinic with warm and friendly people. From the first consultation to the after care, all my questions were answered and i always felt at ease and comfortable throughout. I cant thank Dr Matt and all the girls that worked on my procedure enough. Overall a great experience and would highly recommend this clinic for your hair transplant.

Everything from the initial consultation, the day of procedure, the post-transplant checkups, to the final result have been nothing but of the highest standard.

My confidence is back. People are complimenting how I look again. But most importantly, I feel great about myself and who I am.

This has literally the best investment I’ve ever made. Invest in yourself, because it pays off.

My experience has been top notch with HQ, right from the initial consultation with Richard, through to now when I’m just over a week post hair transplant.

I made contact initially in November, before then coming in to see Dr Matt in clinic mid December and after speaking with him about what I was hoping for, I then booked my FUE Hair Transplant for 23rd February.

On the day of the procedure of course it’s a mixed bag of feelings excited, nervous, but at every step of the day the staff were all amazingly helpful, reassuring and checking if I needed anything.

The injections weren’t anywhere near as bad as I was expecting, at no point would I say that I was in pain. You even get to spend two thirds of your day watching Netflix whilst being worked on!

I had Dr Matt and 6 wonderful technicians working on me for the day, forgive me I can’t remember all the names! 🤦🏼‍♂️ but Meg, Liv, Kate, Luciana, worked on me until just before 6pm so a long old day for them too. They were all chatty, checking if I was okay throughout the day. As well as playing music to make you comfortable!

As my transplant was on a Friday and the clinic isn’t open Saturday they normally would wait until Monday to come in for my first hair wash, however I don’t live local and had to go home the Saturday, so Luciana came in work especially on the Saturday morning even though the clinic is normally closed to do my first hair wash, which was very kind of her.

The recovery hasn’t been bad at all! I was a little uncomfortable the first night and didn’t get much sleep in the hotel, but since then I’ve been real happy with how the recovery has been, how I’ve managed to sleep etc especially after getting over the itching phase days 3/4.

I had my second hair wash yesterday morning with Mel to remove the scabs and now I just have a slight bit of redness on my scalp and can’t wait to see the results over the coming months!

Anyone who is considering a hair transplant… HQ in Cardiff has definitely got my backing for a recommendation!

A nice, really professional clinic. From the very start with Rich helping out over the phone with answering questions, Dr Matt making me feel comfortable during the surgery, Meg, Mel, Luciana and Lindsey for their help as well before and after the surgery. Highly recommend

Everybody at the clinic was warm and welcoming, making me feel at ease from start to finish. They constantly asked if there was anything i needed or they could do for me throghout the entire day. Delighted with the whole experience and cant wait to see the final result.