This is a total scam - the shoes are flimsy, plastic uppers and nor even the right size I ordered. They are nothing like the shoes pictured. They have offered me a 20% discount to keep them and sugge... See more
Hranan
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The quality is not acceptable, 'leather' is paper thin and dubious if it is even leather. The fit is terrible, no way are they orthopaedic. The sandals look nothing like the picture which has the word... See more
Never order from this company. Cheap, cheap, inferior "quality" rubbish shoes. Took weeks to get to me. I bought 2 x pairs - 1 x pair falsely called orthopaedic to transition from a broken foot. N... See more
The quality is not acceptable, 'leather' is paper thin and dubious if it is even leather. The fit is terrible, no way are they orthopaedic. The sandals look nothing like the picture which has the word... See more
I also bought a pair of so called …
I also bought a pair of so called "orthopedic" sandals. Very cheap and far too large. I was also offered a 20% refund to save sending them back to China. Not unsurprisingly, no sign of the 20%refund. A lesson to be learnt from this I think!
July 25, 2024
Unprompted review
Advertisement
Returns a nightmare
I bought 2 pairs of sandals from Hranan but they were too large. I am trying to get my money back but they give no return labels, they offer you 20% on their next deal if you keep the useless shoes and you have to pay for return postage to China. I await my refund but am not holding my breath!
July 23, 2024
Unprompted review
Zero stars from me
Zero stars from me! I have had a terrible time with this company. I ordered one pair of shoes but they came up as two pairs and I was charged for two pairs. They ignored my emails trying to correct the situation. Shoes arrived and, although I took measurements from their advice, the shoes were way too large. So all in all - useless. Have been trying for weeks to seek a resolution but keep getting fobbed off by a nameless 'customer service' person. Also, the shoes are really poor quality and look cheap - and they weren't!! No proper buckle - just velcro. Yuk! This was not stated in the ad. I was so stupid to buy from them. I am out of pocket nearly £70!!! Still trying to get reimbursed!! Don't touch them! I also advise keep away from Ceelloop which I believe to be the same people under a different name.
June 5, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.