This place is a scam. Look at their BBB page. I placed an order and an item was never delivered. After reaching out to support for a refund, I was “given” store credit. Which means they sent me an ema... See more
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I always get fast & reliable service everytime I order anything from yhe HSA Store. I highly reccomend them to everyone, this store makes using your HSA contributions so easy because everything they s... See more
My 1st order of 2021 and it took over 2 weeks to receive. It's not my responsibility of what goes on inside the shipping warehouse. There's no communication on follow ups. Since I had to be the on... See more
Pros: good selection of products, fast shipping and easy shopping/checkout experience. Cons: Way overpriced. The things that I have purchased were marked up considerably and it's much less expensiv... See more
Company details
Information provided by various external sources
In an ever-shifting market, HSAstore.com is health savings, simplified. With the largest selection of over 4,000 guaranteed HSA-eligible products and easy-to-understand educational resources, the company is here to maximize consumers’ long-term health savings and help ease the financial burden of medical needs should they arise.
Contact info
240 West 37th Street, 10018, New York, United States
- (888) 472-7415 Ext. 2
- info@hsastore.com
- hsastore.com
2.7
Poor
1K reviews
Hasn’t replied to negative reviews
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Poor customer service
I have been trying to get the return label for more than three weeks which ordered online from the HSA online store.
The product was almost $360 and not compatible with the machine we have at home. I called more than 3 weeks ago to request a return, the agent got all the information including my email, and never got any email back with the return label.
After calling twice on November 12th, they figured out that the initial email was wrong although they asked me about it in every call. They said they are making a request to send to the correct email which should take a day or two. unfortunately, till now, no one got back to me as the agent said.
I am very frustrated about my experience with the customer service for HSA online store.
November 18, 2021
Unprompted review
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I had a return for a damaged package…
I had a return for a damaged package and product and was refunded less a $5.00 fee, this was no fault of my own so not sure why I wouldn't be refunded in full - any other store would assume responsibility and refund fully or issue a new product.
November 1, 2021
I just learned about HSAstore.com and…
I just learned about HSAstore.com and it's been one of the best things I've learned about in life yet! So convenient and so quick!
October 30, 2021
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The product came promptly and it saved us from looking up whether which item is qualified for HSA and which is not.
October 29, 2021
Great experience
My HSA store experience was great. The price of the Omeprazole was more than the price I can get on Amazon Subscribe & Save but I canceled my Amazon Prime account and I prefer to use my HSA to pay for the medicine I need to take daily to control my hiatal hernia.
October 28, 2021
I mostly have issues with shipping and…
I mostly have issues with shipping and handling charges. I’m more likely to buy something online if shipping is less than $5.00. I guess that’s the price I put in my laziness. Anything above $5.00, I usually go to the store in person to buy because I can’t justify the higher amount on top of the price of the item.
October 27, 2021
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Overall I've always had a very positive…
Overall I've always had a very positive experience while making my purchases online. They offer a very wide variety of products and for the most part they are fully stocked, and their delivery timeframe is great.
October 26, 2021
great source for quality products
October 25, 2021
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Loved it!
Loved it! Quick shipping, nice selection of products-- especially the choices for feminine hygiene. Thank you, I'll be shopping again soon!
October 25, 2021
Great selection of products and really…
Great selection of products and really fast shipping A+++++++
October 24, 2021
Very good quick and easy
October 24, 2021
Love this store
I love that I don’t have to try to figure out what is and isn’t HSA approved. My shipment comes quickly!
October 24, 2021
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Everything was package perfect
Everything was package perfect, shipped fast and deliver sooner than I thought.
October 24, 2021
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