HS Homes Reviews 

4
TrustScore 4 out of 5

4.0

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Company details

  1. Real Estate Agency

Written by the company

HS Homes is a family-run estate agency built on trust, communication, and genuine relationships. Since 2011, we have been helping people buy and sell property with a service that feels personal, supportive, and tailored to each individual client. Combining over 15 years of sales experience with a real passion for property, we pride ourselves on delivering a modern approach while maintaining traditional values at the heart of everything we do. What sets HS Homes apart is our commitment to people. We understand that moving home is one of the biggest decisions you can make, which is why we provide around-the-clock support and clear, effective communication from start to finish. Our clients are never left wondering what is happening — we believe in keeping you informed every step of the way, with one dedicated point of contact throughout your journey. At HS Homes, no two clients are the same. We offer a bespoke service tailored to your individual needs, ensuring every experience feels personal rather than transactional. Whether you are buying your first home, upsizing, downsizing, or selling an investment property, our experienced team is there to guide and support you with honesty, professionalism, and care. Our customers are the heartbeat of our business, and we want everyone who works with us to feel part of the HS Homes family. Building long-lasting relationships and delivering exceptional service is what drives us every day, and it is why so many of our clients continue to recommend us to friends and family.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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1-star

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4.0

All reviews

(4)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience with HS Homes

We had an excellent experience purchasing our home through HS Homes. From our first viewing to completion, the team was professional, friendly, and always happy to help. They kept us informed throughout the process and responded quickly to any questions- thank you Fran& Nicola!

August 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic estate agents.

HS homes are the best estate agents in the midlands. Fran was proactive all the step of the way.

She was there for me 7 days a week, I could even contact her on the evenings, you would never get that with any other estate agents.

My house was very difficult to sell and Fran kept pushing it until I eventually sold it.

I would highly recommend this estate agents, you will not regret it.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Estate Agency

I have moved house several times and had some poor experiences with large estate agencies which is why I chose to use this small family run business - HS Homes. 24/7 availability, not passed from pillar to post and full transparency was what I was promised and what I received. Highly recommend!

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

The best Estate Agency I’ve used by far!

I had been trying to move house since early 2022 but through no fault of my property, my move kept falling through for various reasons. I had very difficult personal circumstances which meant access to my property was extremely limited. Fran worked closely with me throughout the whole process and never made me feel like I was a tricky client as she understood my very challenging situation. I wholeheartedly recommend HS Homes and know for sure, I wouldn't have been able to complete my move had I chosen any other agent! I will be forever grateful to Fran and her team - as my perfect property in the Lickey Hills would never have become a reality without the relentless hard work and understanding that HS Homes offers - the company is incomparable in my view... 🙂

January 14, 2025
Unprompted review

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