My husband and I met with Lilla in the Belfast showroom. She greeted us and left us to look around the chairs without any pressure to buy at all. When we asked for her help she proved to be very know... See more
Location
Switch locationShowroom 11, Valley Business Centre, 67 Church Rd, BT36 7LS Belfast, GB
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See what reviewers are saying
On arrival to store I was greeted by Arron who was to be a great help with my search for a comfortable chair. The style of chair I had in mind turned out not really suitable for me unfortunately (t... See more
The assistant Alison made the experience so easy, she explained all different sizes,materials and workings of several chairs, nothing was too much trouble, also offered refreshments, she brought sampl... See more
We received excellent service from Helen who took us through a comprehensive fitting for the new suite we ordered. Looking forward to delivery
Company details
About HSL Chairs - Belfast
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Showroom 11, Valley Business Centre, 67 Church Rd, BT36 7LS, Belfast, United Kingdom
4.4
Excellent
18 reviews
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Very helpful patient staff.
May 2, 2026
Everything I needed.
Very helpful and knowledgeable staff(Alison and Billy).No pressure or rush to make a decision. I would highly recommend HSL .It seems to be a good company to buy from and to work for.
April 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
You can get a similar product cheaper
We selected to simple fixed fireside chairs which we were then told cost £1700 EACH. We found two very similar chairs from a supplier in Monkstown and saved over £2000 pounds, so shop around before you buy from HSL
December 10, 2025
Unprompted review
Reply from HSL Chairs - Belfast
Good evening,
Thank you for your review, i am sorry to read you were unable to find suitable products within our ranges available. I can assure you our price ranges reflect the craftsmanship, warranties and after care service we pride ourselves on. I would like to gain further feedback from yourself if you would kindly email me your contact details I will make contact to discuss further.
Kind regards
Lauren Elliott
Customer Care Manager
Lauren.elliott@hslchairs.com
Very professional service
My husband and I met with Lilla in the Belfast showroom. She greeted us and left us to look around the chairs without any pressure to buy at all. When we asked for her help she proved to be very knowledgeable about the products and with her help and advice we chose two chairs. Each chair specifically to meet our individual needs. We were very impressed with how professional she was and she did not in any way put pressure on us to buy. We are looking forward to receiving our chairs in 6/8 weeks.
January 5, 2026
Unprompted review
We received excellent service from…Helen
We received excellent service from Helen who took us through a comprehensive fitting for the new suite we ordered. Looking forward to delivery
January 7, 2026
Unprompted review
HSL Newtownabbey
Having requested a HSL brochure a few weeks ago my wife and I knew what exactly what we wanted.
When we visited the Newtownabbey showroom we were greeted by Alison a very friendly and knowledgeable sales consultant who showed us the collection we were interested in. She had us sit in the selection of chair sizes until the correct size for each of us was determined.Other details of fabric choice, reclining or fixed etc were discussed and agreed on all without any sales pressure whatsoever.
All in all, from the initial greeting, the coffee and biscuits, the sales process and the free taxi supplied to take us home, we had the best experience possible.
5 star rating for Alisin and HSL Newtownabbey.
November 17, 2025
Unprompted review
Great service and great chair.
On arrival to store I was greeted by Arron who was to be a great help with my search for a comfortable chair. The style of chair I had in mind turned out not really suitable for me unfortunately (too low ). After explaining my needs to Arron he guided me to a different range of chairs. The chair he directed me to was much better for my needs and was the one I settled on. Arron had great patience with me selecting the fabric explaining the various type and treatment available which I had not thought about. My final choice was so different from the chair I had initially looked at but was much better and I am looking forward to delivery. I had a very pleasant experience with the service provided by Arron and the choice of seating HSL provide.
Thank you.
July 23, 2025
Unprompted review
Excellent service
Extremely friendly and helpful. Went out of their way to find what we were looking for.
July 6, 2025
A great experience
A very relaxed experience.
Informative and listened to our needs.
Thanks for the tea and biscuits.
July 5, 2025
Chair
The team were very friendly helpful and professional. Took time with me and give me the time to make my decision. It was great they where able to come to my home with the chairs as with my disability I was able to go to the show room.
June 21, 2025
New Chair
Excellent experience. The sales assistant explained everything about the workings very clearly.
June 3, 2025
The assistant Alison made the…
The assistant Alison made the experience so easy, she explained all different sizes,materials and workings of several chairs, nothing was too much trouble, also offered refreshments, she brought samples to me to sit and look through. Highly recommend this store and staff.
May 18, 2025
Superb
All the staff were lovely, friendly and approachable. They all went out of their way to make you feel welcome.
Nothing was to much trouble for them and they were able to answer any questions we had.
May 14, 2025
Very expert advice
Very expert advice, no pressure to buy and very open and friendly staff
April 23, 2025
Rachel was great
April 23, 2025
Alison at the Newtownabbey branch we…
Alison at the Newtownabbey branch we visited was most helpful, friendly and very knowledgeable with helping us to decide on the most suitable sofa for my mother and then on helping me and my husband choose an adjustable bed. It was a great and easy customer experience for us and will be recommending HSL to friends and family
April 22, 2025
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