The sales person Bev was friendly helpful but not pushy. We were able to speak to Bev each time we went into the store at Brierley Hill. We were unable to choose the delivery day as we had to fit in... See more
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Location
Switch locationUnit 2, Port West Retail Park, Brierley Hill, DY5 1AJ Dudley, GB
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We visited your store at Brierley Hill on Sunday knowing that we needed a sofa and chair , your staff were really helpful and knowledgeable with their product knowledge. This morning we received a fur... See more
What impressed us was the patience and helpfulness of the person who dealt with us at the Brierley Hill store. Bev also gave us good advice as we tried out various chairs and sofas, and later on cho... See more
Bev @ Brierley Hill was great ... explaining options fully during the home visit, letting us try different models and making sure Mum had the most suitable chair for her needs. Great service!
Company details
- Furniture Store
- also in
- Disability Equipment Supplier
- Furniture Manufacturer
- Mobility Equipment Supplier
About HSL Chairs - Brierley Hill
Written by the company
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Written by the company
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contact info
Unit 2, Port West Retail Park, Brierley Hill, DY5 1AJ, Dudley, United Kingdom
4.9
Excellent
93 reviews
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Excellent care and support given by…
Excellent care and support given by staff. We are extremely happy with our new chairs😊
May 8, 2025
Perfect buying experience…
As I have mobility issues I had been looking for a comfortable chair that I could actually get out of. After visiting the Brierley Hill branch a couple of weeks earlier with my mom I returned to make my own purchase. We were expertly looked after by Bev and I ended up purchasing 2 Glenmore chairs. Could not fault the personable service served with a tea, coffee and a couple of biscuits with a laugh chucked in for good measure.
May 3, 2025
Unprompted review
Carl and Lee were very helpful and…
Carl and Lee were very helpful and friendly and polite, when arriving at my house, nothing was too much trouble and they both made me feel at ease. Thank you
April 23, 2025
Unprompted review
The technicans
The technicans who came today were excellent firstly advising us at what time they would arrive. They carried out the repair to the armchair and checked the second one, Excellent job
April 23, 2025
Unprompted review
Burrows chair March 25
Staff at Brierley Hill branch were very helpful with directing me to home demonstration service, exactly what was needed. Jacqui and her driver from Stoke were also extremely courteous and knowledgable about chosen chair - full explanation regarding purchase and forthcoming delivery. Excellent service so far!
April 5, 2025
Superb
Firstly having visited their showroom in Brierley Hill. The staff could not have been more helpful. They made sure we fully understood our choice and were happy to go ahead with our order.After our order arrived today 1/4 ( a three seater settee) could not have been more pleased with the delivery men and how they set the product up.10 out of ten.WELL DONE.
January 9, 2025
Unprompted review
Great service
Mandy the sales consultant was very helpful and thorough
Went over everything in detail and I felt happy rather than pressured
March 30, 2025
Unprompted review
HSL furniture storeentered the we were…
As soon as we entered the store we were made to feel welcome Bev the lady who attended to us was very helpful without being pushy we had coffee and biscuits while we made our choice’s , we ordered a chair and settee and came out very happy with the service and our purchases , thank you Bev a credit to the company
March 19, 2025
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