HSL Chairs - Dewsbury Reviews 

192
TrustScore 5 out of 5

4.9

33 Bradford Road, WF13 2DU Dewsbury, GB


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Rated 5 out of 5 stars

Debbie @Dewsbury HSL found me the perfect chair today. Welcomed myself & family at the door & was so patient helping me choose a chair that was comfortable & able to help with mobility problems. We we... See more

Rated 5 out of 5 stars

We visited the dewsbury store with my 86 yr old mum the staff in there was fantastic from start to finish ,.the lady that served us was so kind friendly & polite& gave us great infomation ,.we bought... See more

Rated 5 out of 5 stars

Debbie & billy from dewsbury came out to my nans home. They arrived on time exactly as stated. They were thorough, kind, patient and ready to answer any questions we had in order to get the items best... See more

Rated 5 out of 5 stars

All staff my mum met were very polite, friendly, efficient and couldn’t have done any more to help her with her new bed. The staff at Dewsbury store very fantastic and the delivery men Lee and Thomas... See more


Company details

  1. Furniture Store
  2. Disability Equipment Supplier
  3. Furniture Manufacturer
  4. Mobility Equipment Supplier

About HSL Chairs - Dewsbury

Written by the company

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Written by the company

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Contact info

  • 33 Bradford Road, WF13 2DU, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

4,130 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited the dewsbury store with my…

We visited the dewsbury store with my 86 yr old mum the staff in there was fantastic from start to finish ,.the lady that served us was so kind friendly & polite& gave us great infomation ,.we bought a reciner from the lsdy that served us & again thankyou so much.i would definatly recomend this shop they are amazing.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie @Dewsbury HSL found me the…

Debbie @Dewsbury HSL found me the perfect chair today. Welcomed myself & family at the door & was so patient helping me choose a chair that was comfortable & able to help with mobility problems. We were offered tea or coffee and couldn’t have been looked after better . Thank You Debbie

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

An overall great service

Debbie & billy from dewsbury came out to my nans home. They arrived on time exactly as stated. They were thorough, kind, patient and ready to answer any questions we had in order to get the items best suited to us. They weren’t pushy or eager for us to buy but informative and offered another visit at a later date if we required. Can’t fault the whole service and would highly recommend

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience for my mum

All staff my mum met were very polite, friendly, efficient and couldn’t have done any more to help her with her new bed. The staff at Dewsbury store very fantastic and the delivery men Lee and Thomas were so helpful on the day.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Debra and Billy did a home visit to my elderly uncle. They were brilliant. Kind and patient with good advice. I definitely recommend this company.

August 12, 2026
Rated 5 out of 5 stars

Well done everyone.Thanks.

Great.Choice,service,assistance all rolled into one to make everything so easy.There was also the bonus of the lovely Diane who was so patient and helpful in a way not so often experienced these days.Well done !!

August 13, 2026
Rated 5 out of 5 stars

The store was very welcoming and…

The store was very welcoming and friendly.. really listened to what we need for my 93 old uncle .. absolutely fantastic delivery and so helpful . We were so grateful to Alex and Numan for helping me move some furniture around and into the garage still being respectful of the property and making solution to our

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Dewsbury Shop

We went to the Dewsbury shop yesterday. This was recommended by a friend. We needed a bed for my husband who has Parkinsons. Charlotte couldn't have been more personable and very helpful. She listened to his needs and helped him. Other staff were pleasant. No pressure to buy which was nice. We did buy the bed . Really pleased with service and quality.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

I was made very welcome by the two members of staff at the Dewsbury branch. I enquired about the Stressless range of reclining chairs and Debra patiently explained the models available, the types of leather covering and their range of adjustment. After my first visit, I said that I would consider my options and I returned several weeks later to place an order. No stress was made at either time and tea and biscuits were provided. The delivery arrived a few months later as promised, when Sean and Alex were both very friendly and competent carrying the chair up to my first floor lounge and disposing of the packaging.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

HSL Dewsbury

We visited HSL Dewsbury looking for a chair for my elderly mum, and from the moment we walked through the door, Debs was absolutely wonderful.

She immediately understood Mum's mobility needs and gently guided her towards the chairs that would suit her best. There was no pressure at all, just plenty of patience, kindness and genuine care. Mum was delighted to discover she was an Extra Petite size, and Debs helped her find the perfect riser recliner. Seeing Mum so pleased with her choice was lovely.

The whole experience felt relaxed and welcoming. We had tea with a fantastic selection of biscuits! We ended up chatting for ages, and Debs made Mum feel completely at ease throughout.

Mum was rather dreading going furniture hunting, but Debs turned it into a genuinely enjoyable afternoon. Her knowledge, patience and warm personality made all the difference.

A huge thank you to Debs and everyone at HSL Dewsbury for such excellent customer service. We left having ordered the perfect chair and a very happy mum. We wouldn't hesitate to recommend HSL.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Chair Purchase at HSL

We recently visited HSL, Dewsbury to purchase a chair. We were looked after by Diane and Charlotte who were both very knowledgeable, friendly and professional. They made us feel at home from the outset. They were a pleasure to deal with; hopefully the rest of the HSL experience will be as positive.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Thorough responses to my questions

Thorough responses to my questions, ability to check the various alternative types and styles available, all in the relaxed environment of the Dewsbury showroom. And as expected a quality, locally manufactured product that I'm looking forward to enjoying when it's delivered in September.

July 13, 2026
Rated 5 out of 5 stars

Excellent service and choice

Excellent service from Debs at the Dewsbury store. She took time to make sure my mum got the right chair for her. She was knowledgeable, professional, friendly and very patient. She wasn’t pushy and took the time to make sure my mum felt she could make an informed decision not only on the right fit but fabric, arm caps etc.
We also found the selection of styles of matching furniture and fabrics very comprehensive and stylish.
My mum is looking forward to her new chair and matching furniture arriving.

July 25, 2026
Unprompted review

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